Cindy Coats Email & Phone Number

Atlanta, Georgia, United States

• To date, have conducted over 120 training's, in-person and virtually, for clients ranging from 5-100 people. Additionally, presented in 5 of our National Conferences, with each having attendance above 800 people, with an average of 100 people per session. • A skilled, motivated and customer obsessed Lead Trainer with a history of high performance and creativity to support our ChildPlus customers. • Facilitates training related programs by coordinating training sessions based on site/regional needs.• Understand effective teaching methods for different learning styles and aptitudes. Based on that, I adjust my delivery style to get the best possible results in the classroom. • Analyze, Design, Develop, Implement and Evaluate curriculum, learning outcomes and performance improvement initiatives. Monitor adherence to the established training programs to ensure standard work in the training programs.• A self-starter with a high level of flexibility, commitment, and the ability to continuously improve the process of supporting learning for our clients.• A passionate customer and learner advocate. I am able to communicate clearly and concisely in a way which motivates others to action.

Mesa, Arizona, United States

• Area Coordinator over seeing a staff of 15-20 employees to include multiple sites that enroll over 175 children per year.• Responsible for maintaining enrollment for 1300 children on an ongoing basis throughout the school year. • Accountable for staff evaluations, development and training by providing both positive and constructive critiques of performance.• Responsible for monitoring all components of the program to include Education, Mental Health, Family Partnership, Health and Nutrition.• Accurate and resourceful management of annual budgets in excess of $20k.• Direct involvement with community partners and parents to enhance positive and ongoing relationships for the program.• 2006/2007 program year was above the required 95% for health events.• Promoted from Site Director to Area Coordinator – October 2005.• Completed Maricopa County Edge Leadership Program.

Island Lake, Illinois, United States

• Coordinated and implemented the first Pre-Kindergarten Program at the Center.• Appointed acting Director June 2002 thru August 2002.• Promoted Assistant Director in November 2001.• Developed a challenging and rewarding curriculum to prepare school age children for the transition to Kindergarten.• Designed and implemented a Pre-Kindergarten program that influenced many families to remain at the center.• Participated in programs to help bridge the gap between Pre-Kindergarten programs and Kindergartens in the school district.• Created a Parent-Teacher packet along with one on one sessions to increase parent involvement.

Lake Forest, Illinois, United States

• Provide strong customer service to internal and external customers.• Performed pre-employment screening of prospective candidates such as background and referral checks, and skills testing.• Appointed to several Committee’s involved with the planning of annual corporate events and seminars.• Coordinate and schedule employee information seminars for benefits, retirement and education.• Manage the accuracy and maintain an electronic employee file database of employee personnel files and records.• Consolidate and collect employee information to process various management and staffing reports.

Libertyville, Illinois, United States

• Responsible for hiring and dismissal of employees.• Supervisor of employee’s daily and weekly activities in the classroom.• Managed transition periods when children aged and accelerated to the up to the next classroom level.• Purchasing Manager of supplies and equipment for the center.• Coordinate orientation for new staff and clientele into the center.• Approve weekly lesson plans for education and extra-curricular activities.• Involved with the Intergenerational program, which encouraged children and the elderly to establish friendships.• Received the quarterly Outstanding Customer Service Award for Excellence on two separate occasions.

Bloomington, Illinois, United States

• Involved with the assistance of educating low-income families on how to utilize the resources they already have and advise them of other assistance programs that they may not be aware of.• Counseled families as a whole as well as individually to determine and establish realistic goals for self-improvement.• Checked the status of children’s health, nutrition and safety in the home environment.

Northbrook, Illinois, United States

• Worked and trained in a variety of classroom sizes and age groups to provide a strong and positive learning environment.• Responsible for providing information sessions updating clients (parents) of their child’s activities and progress.• Worked with children on day-to-day curriculum and special activities.

Bachelor'S Degree, Family And Consumer Sciences/Home Economics Teacher Education

Associate'S Degree