Cindy Tilton Email & Phone Number

Berkeley, Ca

Working at Berkeley Lab's in the Earth and Environmental Sciences Area. Responsible for management of research administration for the Division Director and Program Manager.

San Francisco Bay Area

Pleasanton, Ca

Business Analyst / Project CoordinatorManaged• Developed and managed overall customer facing communications for a $45M+ a year outsourcing account improving the customer relations.• Created and managed complex operational governance process between customer and HP resulting in stronger partnership.• Designed and managed measurement reporting for international operations providing better insight to account executives. • Developed and managed internal Senior Management Reporting (SRM) process covering activities of 300+ headcount.• Managed customer’s end-user survey process and reporting, working directly with Customer’s Senior IT Directors.Project Management• Created process for records management of all legal documents improving document handling.• Led collaboration between customer and HP on sustainability initiatives including knowledge sharing and events. • Created and managed SharePoint sites and security for projects improving project document collaboration.• Managed projects where HP team served the East Oakland Youth Development Center in Oakland, CA on numerous engagements.Other• Recognized as problem-solving focal point for escalation and delegation to appropriate HP resources.• Established as key stakeholder with customer to develop overall relationship improvement program.

On-site at HP outsourcing customer Clorox. Manage account, events, account governance, employee onboarding, SharePoint administrator and communications.

Oakland, Ca

• Administrative and program office Support for the Client Management Office staff • Event Planning coordination and execution• Key focal point on communications to the HP Clorox Account Team and to our client Clorox Services Company• Managed onboarding process and execution to client account team.

•Responsible for all contractors and consultant logistics for resources onboarding into Clorox for an SAP software implementation project - computer setup, security, phone, and badge •Responsible for project reporting and expense budget tracking,•Event Planning – responsible for research, planning and execution. – Remote meetings, team trips, team dinners, and recognition events.

•Worked with small private schools.•Developed sales opportunities and negotiated contracts.•Created sales materials using MS Word, MS PowerPoint and MS Publisher: letters, presentations, mailers, fact sheets, etc..•Identified new business opportunities, expanded revenues in existing accounts •Developed lead generation and marketing programs that identified prospective customers.

Entrepreneur •Built network of contacts through participation in network organizations, referrals, and marketing.•Custom mural paintings, oil paintings, faux painting, home interior design work.

•Strategic alliance account management responsible for global accounts, i.e. PeopleSoft, Inc and Lawson Software, Inc.•Contract terms and conditions negotiation.•Developed solid business plans, go-to-market strategies, generated revenues.•Identified new business opportunities, expanded revenues in existing accounts and developed strategies to meet customer needs and increaseshareholder value.•Developed lead generation and marketing programs that identified prospective customers.•PeopleSoft and Lawson partnerships generated five hundred thousand dollars of repetitive annual revenue.

•Built Business Development Organization, and channels program from ground up.•Built highly successful VAR partnerships with major reseller companies, e.g. GE Capital, AT&T Capital, Inacom, Compucom, •Vanstar and others.•Partnerships generated seven million dollars net new revenue for Apsylog in the first eighteen months from startup.•Revenues generated in business development were instrumental in Apsylog earning the highest rating by the Gartner Group for IT asset management solutions.

•Built partnerships with major application providers, e.g. JD Edwards, PeopleSoft, Baan, Oracle, Lawson and others. •Tripled Partner generated revenues. Revenue exceeded three million dollars annually through my assigned partnerships.•Built “Partner Rollout” infrastructure i.e. sales/technical training, joint marketing programs, seminars, etc.•Consistent President(s) Club Performer