Cindy Esteban Email and Phone Number

I manage the meeting room network at the Hilton San Diego Bayfront. The hotel has 165,000 square feet of meeting space. We offer the latest technological capabilities including terabyte data capacity in all meeting rooms. I can offer wired or wireless internet connectivity throughout the meeting space as well as a more complex networking solutions should anyone require a complex network. Our meeting space is equipped with a full 2Gig circuit with no have firewalls, authentication devices or ports blocked on our network providing your group an ease of access to the internet. With the network order, customers will be provided on-site support from a knowledgeable technician. As well, we manage our network 24/7/365 via our network operation center to ensure quality and an excellent connection.I also oversee all Telecommunications equipment and can provide Sound station polycom's with expandable microphones. We offer both wired and wireless units. We also have the capability to offer digital and analog telephone lines. In Addition I am also the property "super super user" for Administrative IT support including work station applications. I coordinate and maintain over 185 cell phones/data connections. I also oversee and support guest room internet.

I manage the meeting room network at the Hilton San Diego Bayfront. The hotel has 165,000 square feet of meeting space. We offer the latest technological capabilities including terabyte data capacity in all meeting rooms. I can offer wired or wireless internet connectivity throughout the meeting space as well as a more complex networking solutions should anyone require a complex network. Our meeting space is equipped with a full 500 Mbps circuit which is burstable to 1GIG. We have no firewalls, authentication devices or ports blocked on our network providing your group an ease of access to the internet. With the network order, customers will be provided on-site support from a knowledgeable technician. As well, we manage our network 24/7/365 via our network operation center to ensure quality and an excellent connection.I also oversee all Telecommunications equipment and can provide Sound station polycom's with expandable microphones. We offer both wired and wireless units. We also have the capability to offer digital and analog telephone lines. In Addition I am also the property "super super user" for Administrative IT support including work station applications. I coordinate and maintain over 185 cell phones/data connections.

Hiring of all Telecommunications (union) staff. Provide direction, instruction and guidance to ensure standards are met by personnel. Conduct performance reviews. Perform counseling sessions and administer disciplinary action as necessary. Negotiate group H.S.I.A revenue, 2007 Meeting rooms up 34 %, and Guest rooms up 48 % from forecast. Coordinate Telephone and HSIA installations & support for guest rooms and meeting rooms. Process telephone billings. Maintain call accounting system, PPIC , Nortel option 81 c telephone switch and telephone communication devices. Administer MAC tickets and basic repair. Monitor phone bills to ensure proper billing. Provide installation, training and support for Hilton Systems including adhering to Hilton guidelines. Facilitate E.C.H.O training to new hotel employees. Assist with Front office operations i.e assisting in performing the duties of front office to include checking in and out guests and assistance in lobby. Manage Hotline team. Coordinator of Synergy mms system. Full property network & work stations support.

Over 25 years in the hotel business. Participated and opened 2 of the largest hotels in Minneapolis. Chosen to assist in the 821 room 2-line telephone upgrade. Coordinated Y2K updates. Supervised and administered wireless internet installation. Assisted in the conversion of a new HSIA vendor. Implemented a standardized telecommunications brochure featuring all of the services available for resale. Managed, motivated and inspired team to excel in every way possible in an effort to boost moral. Delivered high standards of service to customers. Reduced employee turnover to under 20 % 5 years running. Improved and implemented a revised and updated training manual in an effort to keep current staff knowledgeable about hotel surroundings and changes. Maintain Nortel option 81c telephone.

 General Cashier Responsible for $70,000 bank. Conduct monthly audits of safety deposit boxes. Retrieve bank envelopes from hotel safe. Reconcile reports and financial data. Generate weekend banks for employees. May 1986 - Jun 1991 Reservations Sales Agent Entered Reservation data in complex computer system. Prepared hotel forecast, handled reservations requests, payroll forecast, monitored call traffic. Prepared weekly schedule. Trained new hires. In charge when manager was away. May 1984 - May 1986 PBX Operator Handled all incoming/outgoing calls, assisted in scheduling and training. Nov 1983 - May 1984 Housekeeper Clean and maintain 16 guest rooms