Cindy Ferestien Email & Phone Number

Nyc, Ny

White Plains, Purchase, Rye, New Rochelle, Ridge Hill, Greenwich Ct.

• Director of Clinical Operations for a 500 Physician Multi-Specialty Medical ACO and PCMH.• Specializing in; Woman’s Health, Reproductive Endocrinology and Infertility, Pediatrics, Maternal Fetal Medicine.• Responsible for 11 Practices in 6 locations; 160 physicians, 350+ staff members• Accountable for PCMH, ACO/Meaningful Use Measures, clinical aspects of practice, onboarding new physicians/new practices, hiring, new healthcare initiatives, budgets, leadership management, Press Ganey. • Instrumental in applying a systems based approach to quality and safety, PCMH. Quality improvement measures using evidence-based medicine and clinical decision-support tools, engaging in performance measurement and improvement, measuring and responding to patient experiences and patient satisfaction, using Press Ganey and practicing population health management. • Improving access to care using a centralized contact center, uniform booking departmental guidelines, patient portals, standardized appointment types.• Management of comprehensive and coordination of care utilizing EMR, internal referrals, building clear and open communication among patients and families, the medical home, and members of the broader health care team.• Team based leadership coordinating all aspects of health care professionals and staff.* On boarding services of Pediatrics, Women's Health and OB/GYN practices, Continually developing new streams of shared income, reduced costs and continuity of patient care across various specialties focusing on women's health and pediatric issues.

White Plain, Purchase, Rye, New Rochelle, Ridge Hill Centers

SME in private practice on-boarding to pioneer ACO. Practice efficiency and staffing resolution. Practice management and consolidation significantly increasing patient throughput, reducing costs through shared support services and increasing continuity of care involving the Accountable Care Organization model for a multi-specialty physician run practice.

Ridgewood, Nj

Nyack, Ny