* Fill empty seats after talent leaves during major awardshows that telecast at the CMT Video Music Awards, CMA's and CMT special events.

Program Manager Patron Service Director

Event Manager Duties:Coordinate with licensee all Front of House RequirementsIn coordination with Facility Director and Production Manager, prepare the event estimate and update the client and event file with changes in estimate.Pre-Settlements & Settlements for events and settle shows.Prepare Event Orders for all events. Work with Operations Staff on all Front of House set up needs. Oversee front of house staff including House Manager, Ushers, and ticket takers.Prepare and process front of house payrollProvide for the training safe working conditions and welfare of employees in accordance with SMG policies, guidelines and applicable EEO and OSHA regulations.Recommend capital improvements and purchases to Facility Director.Serve as Event Manager on Duty and scheduling for all events.Assist booking Times Union Center for the Performing Arts. Tasks include holding dates and supplying rental information and booking all spaces of the building. Work with building tenants with space needs and working with details of events.

Front of House Manager overseeing Volunteer FOH and main customer service for Thrasher Horne Patrons.

Main customer service representive for patrons attending events at the Times Union Center for the Performing Arts. The Front of the House manager supervises customer service staff (ushers, ticket takers, ect) for events required by the facility event order.

Bartender Coordinator for upcoming events - ABC Responsible Vendor Trainer

* Manage all aspects of the Princess Theatre Box Office * Single Tickets - Online Tickets - Season Ticket Sales * Responsible for renting theatre and maintaining contracts * Assisted Director with programming Princess Theatre shows with booking agents * Maintained contracts with talent. * Organizing special fundraising events for theatre * Wedding & Special Event Coordinator for renters * Manage all social marketing for Princess Theatre Face book - Twitter - Patron Mail - online calendars * Assist Executive Director in booking artists for theatre * Marketing events - print and radio media outlets * Maintain and manage all concessions and bar inventory * ABC Responsible Vendor training to all bartender staff * Advance shows with tour managers prior to arrival * Handle all artist hospitality needs per technical rider * Assist tour manager on arrival and throughout the day on any needs from the Princess Theatre * Assist Executive Director on all print materials - brochure * Organize Camp Princess - month long Performing Arts Camp * Work one on one with Technical Director on updates of upcoming events and technical needs for renters * Manage staff - concessions and bartenders

* Maintained Bar with a staff of 3 bartenders * Set up and maintained all bars and inventory for special events * Maintained $30,000 inventory of beer, wine and alcohol * ABC Responsible Vendor trainer for all bar staff * Managed special events - weddings - golf tournaments - pool parties - working with customers on special bar needs * Maintained all bar menus and drink specials * Customer service for Country Club Members * Maintained bar budget yearly