Cindy Froese Email & Phone Number

Volunteer Biblical Counselor and ministry leader providing counseling services in various pastoral care ministries. Facilitate biblical studiesCounsel and mentor individuals and married couplesConceive, develop and implement marriage ministry programs and curriculumCertified Biblical Counselor through the Association of Biblical Counselors.

Managed salon traffic flow for salon manager, hair stylists and store managers by answering phone calls, booking salon appointments and assisting walk-in clientele.Contributed to increased salon and store sales through suggestive service selling techniques, set-up of advertising displays and merchandise arrangementResolved customer complaints promptly and.

Provided administrative oversight and support for a prominent counseling center with multiple locations.Managed all client inquiries, providing them pre-counseling support and assessing their needs to determine their counselor assignment Supported the founder & president and 14 counselors by coordinating calendars, scheduling appointments and booking rooms.

Created and reviewed content owned by the Emerging Corporate Market division for various departmental products, which provided answers to FAQs and links to important information regarding fiduciary responsibilities and plan administration topics.Fidelity Investments is one of the world's largest providers of financial services, with assets under.

Served as the Emerging Corporate Market Conversion Services Analyst and Processor, focused on creating seamless and accurate conversions of new clients' participant data from prior record keepers.Assisted the Data Conversion Consultants with researching and correcting participant data errors to ensure aggressive deadlines and updating of client records.

Supported Fidelity Client Managers and Fortune 500 clients with uploading procedures of 401(k) files into Plan Sponsor Web Station as a part of the Emerging Corporate Market division. Educated management and clients regarding new system enhancements. Managed clients' 401(k) files by conducting audits, researching and correcting errors before close of NYSE.

Partnered with Service Delivery Specialists and Supervisors in resolving issues within participants' account.Enrolled participants into clients' 401(k) plans and assisted with accessing the accounts via the webModified participants' portfolio by moving existing dollars between funds and reallocating future contributionsCoached and counseled new hire.

Provided full administrative support for the Communications Director, two Communications Managers and a Communications Specialist within the Corporate Communications departmentManaged individual and departmental needs, which included making travel itineraries, coordinating meetings and catering functions, and processing invoices for expense reportsMet.