Cindy Gaffney Email and Phone Number
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Specialties: SAP BI7 Personal Cloud Maintenace Cycle since June 2010-June 2011SAP ECC6 Personal Cloud Maintenace Cycle since Nov 2010SAP01 Boot CampSAP Club of Southeastern WIWindows 2003, 98, XP, Vista Troubleshooting Network issuesManageEngine HelpDesk IT Support,Automation monitoring,Customer service experience
We Energies
View- Website:
- we-energies.com
- Employees:
- 2771
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End User Support RepresentativeWe Energies Dec 2013 - PresentGreater Milwaukee Area1st Level Help Desk Support using Remedy. Answer phone, voicemail and email.Communicate, create and document issues and resolved end-user issues in a manner that meets customers’ expectations; I have the ability to work with diverse groups of people.Input in Remedy 20 – 30 tickets for end users with screenshot. Assign tickets to other groups as needed.Add and removing users and groups in Active Directory per Work Orders.Troubleshoot application errors or escalate as needed. Utilize skills in incident solving with regards to end users tool such as Excel, Word, Internet and more.Remote to PC’s using Remote Assistance or Remote Desktop Connection
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Applications Support TechnicianDuncan Solutions Oct 2003 - Aug 2013Applications Support. Backup support for applications programmers. Run reports and monitoring automated systems for file transfers.HelpDesk for Applications.FACS softwareTroubleshoot errors in files recieved from clients -
Help Desk Manager / TrainerMartinez Technology Consulting Oct 2010 - Feb 2012Oak Creek WiInstall and configure SAP in a VMware infrastructureHelp Desk Manager and trainer Implement Microsoft infrastructure and SAP Cloud environment. CompTIA Trainer Help Desk ManagerTroubleshoot issues that arise.Keeping Documents up to date.Install and Remove Software Network SecurityAssess Networks and Resolve with solutions
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Adjustments AgentFederal Reserve Bank Of Milwaukee May 2002 - Oct 2003Researching and making error corrections between banks across the midwest. Contacting banks and other Federal Reserve Bank Adjusters as needed.
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Adjustment Officer/Customer ServiceUs Bank Sep 1998 - May 2003Customer service at branch office. Transfered to the adjustments department in 2001. Researched and made corrections to accounts where funds were incorrectly applied or deducted. Researched missing deposits and debits. Made numerious phone calls to recover incorrectly applied funds.
Cindy Gaffney Skills
Cindy Gaffney Education Details
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Itt Technical Institute3.79 -
Cci Sap01Sap01
Frequently Asked Questions about Cindy Gaffney
What company does Cindy Gaffney work for?
Cindy Gaffney works for We Energies
What is Cindy Gaffney's role at the current company?
Cindy Gaffney's current role is Support Representative at WEC Energy Group.
What is Cindy Gaffney's email address?
Cindy Gaffney's email address is cg****@****ail.com
What is Cindy Gaffney's direct phone number?
Cindy Gaffney's direct phone number is +141441*****
What schools did Cindy Gaffney attend?
Cindy Gaffney attended Itt Technical Institute, Cci Sap01.
What are some of Cindy Gaffney's interests?
Cindy Gaffney has interest in Children, Spending Time With My Family, Reading, Bowling, Disaster And Humanitarian Relief, Animal Welfare, Health.
What skills is Cindy Gaffney known for?
Cindy Gaffney has skills like Troubleshooting, Windows Server, Active Directory, Networking, Technical Support, Microsoft Office, Computer Hardware, Software Installation, Windows 7, Network Security, Sap, Help Desk Support.
Who are Cindy Gaffney's colleagues?
Cindy Gaffney's colleagues are Chad Samanske, Saif Khan, Joe Presser, Dianne Palmen, Jason Sarauer, Steve Rossman, Roberta Kugel.
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Cindy Gaffney
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