Cynthia Hardin Email & Phone Number

Spokane, Washington, United States

Spokane, Washington, United States

• Chaos tamer.• The first point of contact is via phone or walk-in referrals. • Keep calendars current for four forensic examiners to ensure appropriate examiners are available for trial, motions, and on-site exams. • Customer service – Client relations • Data Entry• Use SharePoint to update fees, CVs, and engagement agreements. • Work alongside Digital Forensic Examiners and aid in case management for a diverse client portfolio. • Evidence Custodian, keeper of all evidence received and returned. Maintain evidence inventory. • Perform conflict checks for new cases.

Spokane, Washington Area

 Provide administrative assistance to the EVP of Retail and support other executive team members as needed.  Skillfully managed and owned Executives' time and calendar.  Ability to adjust and adapt to the Executives’ needs and calendar.  Fearlessly negotiated lower rates for events and groups, saving hundreds of dollars in costs Collaborated with other departments to arrange and plan annual manager meetings. Managed the Most Valuable Banker recognition program across the 176-branch system, including data entry and management within MS Access. Created, formatted, and maintained reports that drove the program at monthly, quarterly, and annual intervals for up to 700 employees.  Facilitated the Mystery Shop program across the retail branch system, tracking perfect shops and presenting cash awards to the branches monthly. Prepare reports and documentation for annual awards and distribute the awards. Provided recognition and awards for the internal Lender Certification program, including sending out signed congratulatory letters and acrylic awards as soon as certification was achieved.  Planned and scheduled meetings, teleconferences, and travel. Prepare detailed itineraries for travel and agendas for meetings. Gathered data, analyzed, and provided a summary of specific production growth as specified by the Executive in a requested format. Improved communications within the leadership team by starting a monthly Executive Assistant meeting within the bank In addition to regular duties, supported Regional Directors in CA and OR.

Spokane, Washington Area

Serve as the decision maker in the absence of the Area Executive.Organize regional and individual meetings for 40 employees. Assist in preparing 15 annual performance reviews.Assist in preparing annual budgets for the branches by compiling all the data provided from the 3 territories and combining it into one data point. Respond to customer concerns ranging from branch hours to overdrawn accounts in the branch. Created a monthly newsletter for the region. Highlighting changes, successes, and best practices. Managed travel, and calendar as needed. Worked with the Regional Sales Coordinator to identify high-performing branches and branches needing additional training. Reported findings and recommendations to the Area Manager.

Spokane, Washington

Balanced General Ledger accounts. Researched and resolved problems concerning commercial loans. Trained new employees to enter loan data into the software and disperse loan funds. How to quote loan payoffs and pay off a loan. How to transfer funds and manage bank controlled accounts. How to make a paymentDeveloped training material for a new commercial loan system.Identified system problems with the project team and corrected after conversion Booked, maintained and recalculated interest on commercial loansPerformed Flooring Audits and A/R audits. Completed extensive reports of findings during the audits.