Leader of both the Customer Onboarding and Account Management teams.

Aviation Technology and largest aerospace parts marketplace, trusted by 7,600 industry leaders worldwide. Access over 15 Billion inventory items & 3.3 million lines of repair capabilities. Buy, Sell and Trade. Online Aviation Parts. 2,600+ Member Companies.

Assignar is a fast-growing cloud-based construction operations management software platform for subcontractors and self-perform general contractors in the civil, industrial and infrastructure industries. Assignar's integrated workflows manage job site schedule, crews, equipment, safety, and compliance across all projects. Our modern cloud-based architecture easily integrates with project management, master scheduling, financial and job site IoT solutions to allow contractors to Build More. Headquartered in Denver CO with teams in Sydney, Melbourne and Queensland, Australia. Sales Enablement Manager Role:• Serve as a trusted advisor and coach to our rapidly growing sales team. • Understand our sales team's needs and create agile experiences. • Design, build and run new hire onboarding program for the sales team • Domain expert with the sales cycle and essential selling skills• In-depth understanding of sales processes and challenges commonly faced by in the sales cycle. • Identifying knowledge gaps across the sales team and design learning programs to better drive tool adoption and increase overall rep productivity • Drive alignment across key internal business partners to enable the Sales teams to accelerate, while ensuring our employees have the tools and capabilities to engage across all aspects of the Transformation. • Develop and manage the strategy and execution of Sales Enablement projects, programs, and initiatives.

(Formerly Prime Technology Group)Responsible for multiple roles including Partnerships, Sales and Sales Operations. Primary areas of focus and responsibilities include:• Sales Operations and Strategy: Sales Activity, Sales Pipeline, Sales process definition, automation and maintenance.• Process Definition, Process Improvement & Administration: Sales Automation Definition and Salesforce Administrator.• Sales - prospecting, requirements gathering and sales presentations

Galileo Performance Explorer is a division of the ATS Group (https://theatsgroup.com/).Responsible for multiple roles focusing on Sales, Partner Channel, Customer Success, Training and the Management of Sales Operations. Primary areas of focus and responsibilities include:• Sales Operations: Sales, Presales, renewals & training process definition, automation and maintenance.• Strategy: Competitive comparisons, analysis and strategy.• Process Definition, Process Improvement & Administration: Sales Automation Definition and Salesforce Administrator• Presales & Account Management: Support the sales team during the entire sales cycle and customer journey. Including, but not limited to planning, strategizing, presentations to prospects, customers and partners. • Events: Attend Partner and Industry events (IBM Think, IBM TechU, Partner Events)• Partner Channel: Support all contacts within the Partner Channel (Management, Sales Executives and Solution Architects). Goal is to continue to build and grow all partner relationships and the increase the growth of the Galileo Solution Suite in the Partner’s existing customers and new opportunities. • Customer Retention - Customer Usage, Customer Health and Renewals • Training Process: Develop and manage training process, sessions and materials for Internal sales reps, partners, new and existing customers.• Software Trainer: Develop internal and external training content including writing & recording demo/training scripts, editing & producing videos (Camtasia).

**Acquired ExpenseWatch February 2016**The Nexonia Expenses application streamlines your employee expense reporting, time sheets, time off and AP/PO processes so you can better manage expenses. Provided the Sales & Partner Teams with the best support that included sales training, strategies, demonstrations, tools and positioning that focused on client/prospect business and technical needs for both the Nexonia & ExpenseWatch software product lines. Areas of focus and responsibilities included:-Developed & grew Department & Processes: Pre-sales team that is focused solely on providing the best technical support to the Sales and Partner teams.-Managed Team Internationally: Managed and supported a great team of Pre-sales Engineers based out of Toronto, Canada. The team, including myself, provided technical support to the Sales & Partner Teams in the form of demonstrations, sales question & answer support, training and sales tool creation.-Sales Tool Creation: Assessed wins and losses with the management teams that resulted in the creation of sales tools that Teams in the best position to win opportunities and reduce future losses.-Sales Team Training: Created and provided training sessions to Sales & Partner teams to transfer knowledge and skills to help the team sell more effectively resulting in more closed opportunities. Examples of these sessions are how to do a demonstration, how to better talk to a technical area or how to use a new sales tool.-Solution Selling & Support: Provided & re-evaluated software solution demonstrations that make it clear why prospect/client should choose our solution by focusing on the following: (1) the business and technical needs of the prospect (and clients) and (2) the competitive differentiators of the ExpenseWatch and Nexonia product lines -Consultative Selling: Consultative sessions that determined needs and provided a consultative approach and advice for the best software solution that is aligned with needs.

**Acquired by Nexonia February 2016**Dual role of Retention & Pre-sales new business generation for SaaS expense control solution. Success in both roles were key factors to driving a software start-up to cash flow positive & allowing the executive team to run the business in a predictable manner. Responsible for managing renewal process and retaining the existing customer base of 425+ clients (93%+ annual retention rates for 10 years) & for Pre-sales and generating new business (100%+ of sales forecast for 10 years).Areas of focus: -Customer Retention & Software Renewal: Managing client relationships and cases to eliminate all issues that would prevent the client from renewing, while engaging internal product and support teams as required. Including: providing customer consultation, post-implementation support, case/issue management, software training, and business process analysis leading to the resolution of client issues and driving client's success & ultimately their renewal. -Presales, Cross Sell, Upsell & Incremental Sales: Understanding client’s and prospects business and technical needs by engaging with the client to maximize application use and ultimately create cross sell and up sell business. During demonstrations, providing a consultative approach and advice for the best software solution that is aligned with their needs.-Customer Training: As part of the overall retention and cross sell/up sell strategy, keep client informed of product functionality via webinars, product demonstrations, Proactive Support Calls and Newsletters. -Develop & Refine Processes:Creation and refinement of the retention and Pre-sales departments. Including a development of leadership team and tools to drive Customer Retention & Pre-sales strategies.-Sales Team Training & Support:Drive new business objectives by supporting sales team via sales strategy, presentations, Pre-sales’ demonstrations, trade shows, sales tool creation, sales team training and proposal support.

Provided account management, project management, customer consulting and post implementation support for Imaging application for 300+ clients worldwide. • Acted as Support Specialist, Project Manager or Account Manager on customer accounts during system design, implementation & maintenance of the software product. • Customer Base Included: Prudential, PA DOR, American Express, Carnival Cruise Lines, Lockheed Martin, Massachusetts DOR, PA State Police, Wilmington Trust Company, Harlequin Books and US Army Reserve.

Developed sales & marketing strategy for new and existing customer base. Designed and implemented prototype system solutions for market verticals. • Developed and presented integrated solutions of the software application and supporting documentation for specific business verticals to obtain new business. • Developed and managed proposals, business process analysis (requirements and design) and also managed & participated in trade show events (AIIM).