Cindy Howes Email & Phone Number

Greater Philadelphia Area

Forging your organization’s future success through skillful leaders: Coaching, Training, ConsultingProject Highlights:• After the consulting firm assessed the process work flows, transformed an entire department at Merck West Point through organization design, job design, competency creation and assessments to meet the customers’ needs for more streamlined, powerful service support. Identified multiple organization designs with associated benefits and risks to ensure exposure to a wide range of possibilities. • Formulated cross-cultural organizational competencies as well as technical competencies integrated with the company's leadership competencies for the Information Technology division of Dutch-U.S. based financial services firm. • Created and managed customer service training for front line health care workers offered through District 1199c Training Plan. Won contract and directed 3 additional consultants to facilitate training for approximately 400 participants.• Applied expertise in personal branding, social networks and job search to executive coaching of all generations. Presented at PHRPS LAN meetings (May 2009 & March 2010), GVFHRA In Transition (Sept. 2009 & 2010), Rutgers University (May 2010 & April 2012), MS Society (March & August 2011)• Spearheaded creation of new integrated alumni organization through effective stakeholder management and involvement, facilitation of large group meeting and follow-up change management recommendations for medical school and graduate programs at PCOM.• Created website and blog to foster transformational change and stimulate development of change embracing community. (livelikeamillennial.com)• Using cutting-edge organizational change techniques from Theory U, facilitated the creation of an ongoing Community of Practice for the PCOM Organizational Development and Leadership Program.

Plymouth Meeting, Pa

Monthly meeting of Human Resource professionals held the third Monday of the month.

Graduate Program in Organizational Development and LeadershipCourses: Personal and Professional Development, Ethical Effectiveness, Capstone Project

Greater Philadelphia Area

Relaunching of beloved OD community with an emphasis on shared leadership; emerging OD models, tools, and techniques; inter-generational contributions; supporting the larger Philadelphia community; and integrating the arts into our work. Our mission statement is: “We connect people, purposes and possibilities to make our organizations and communities better for everyone.”

Bryn Mawr, Pa

Worked with alums and graduate students who are:• In transition and want to get a new position that uses the skills and expertise they have developed through their experience.• Working but desiring to advance their career in the direction of their choice including applying to graduate and professional schools.• Exploring new directions that use their strengths and skills in different ways.Coached professionals to new jobs and fulfilling careers for over 30 years. Worked with Richard Bolles, well-known author of What Color Is Your Parachute? and William Arruda and Kirsten Dixson, authors of Career Distinction to incorporate their career exploration and personal branding techniques into her work. More recently became a certified Guerrilla Job Search Coach working personally with David Perry author of Guerrilla Marketing for Job Hunters 3.0. Drawing on many strategies and tactics from her vast repertoire, adapts her work to meet her clients’ needs.

Co-directed a team of 21 coaches creating a massively successful one-day coaching conference with 250 people attending, 17 presentations from national and international as well as local presenters, and $18,000 in profit more than doubling attendance and quadrupling profit from prior event.

Direct support and viability actions for U.S. R&D sector totaling 3000 employees in comprehensive project management and novel initiatives for Product and Clinical Project Teams. Aid R&D global leaders though intake and assessment, and targeted recommendations. Spearhead High Impact Leadership Skills program, encompassing short-term coaching utilizing 360° feedback results. § Conceived and implemented updates to Executive Coaching program, including candidate selection, process improvements, strategic initiative alignment, and results measurement. § Ensured success of Management Development program by conducting in-depth focus groups pinpointing 16 prioritized interventions. § Optimized sector resource allocation through completing annual Leadership & OD assessment, forming basis for demand planning. § Enhanced external vendor programs, maximizing capacity with 0% quality loss. § Played crucial role in company 100 Best Places to Work recognition by Fortune Magazine.

Utilized extensive sector expertise in delivering business planning, instruction design and overall effectiveness measures for major clients such as ARAMARK, Penske, MEDRAD, J&J, ACLU of Pennsylvania, and Forsythe Jewelers. Project Highlights:§ Positioned Compliance Division of major medical device company for Sarbanes-Oxley environment through conducting strategic planning sessions. § Boosted senior-level executive results through executive presence, goal setting, career transition, political savvy and performance management coaching. § Forged leadership development model, and supported best practices reports and company stories from journal/publication research. § Crafted instructional design and back-up materials for follow-through, process facilitation, customer service and learning environment. § Selected as Lominger affiliate, enabling HR Professional selling/training, plus feedback and succession planning products.

Supervised team building initiative with trainers conducting customized organization redesign, role clarification, conflict resolution and change management strategies. Crafted needs assessment reports through progress tracking and goal identification. § Aided organization restructuring and instituted conflict resolution processes across multiple departments, boosting $600 billion line division results and rocketing staff productivity. § Created competencies for every level throughout organization, and successfully integrated process with sibling programs. § Pioneered employee development initiative linking career paths with tailored models, online systems, communication materials and focused training. § Developed position-specific development guides via joint line/Vanguard University venture, successfully integrated into Learning Management System. § Obtained best-in-class employee survey results, resulting in Best HR Department in Delaware Valley 2000 Award.

Senior Organization Development SpecialistOverhauled IS work processes by leading high-performance work teams, and presented project findings to national OD Network Conference. Conducted needs assessments and applied strategic plans. Guided effective division transformation following redesign through exemplary cross-functional team leadership. Delivered targeted coaching to VP and Directors. Strategic Assessment ConsultantConceived and launched Strategic Employee Opinion and Employee Value surveys, boosting operational results. Applied unique competency model and 360° instruments enabling better staffing, succession planning, and performance appraisal and training actions. Senior Management Development SpecialistLed intensive training programs aiding front-line supervisor position transformation, resulting in national change management award.

-Co-manager of HR Development department for six months providing services to 7,000 employees.-Co-designed, managed and delivered two Senior Leadership Development Programs for the top 80 and 300 managers, respectively. Handled all aspects of programs from writing the requests for proposals to managing instructors including line managers.-Team leader for development of a “Comprehensive Training and Development Program” for 7,000 employees to meet the needs of a competitive environment.-Process consultant for several Senior Management Task Forces assigned to explore major organizational issues and recommend change.-Employee relations representative resolving all cases including sexual harassment. Trained as successor to manager.

M.A., Psychology

B.A., Psychology