Cindy Dunn Email & Phone Number

Greater Seattle Area

Greater Seattle Area

Independent 1099 senior recruitment delivering exceptional executive and skilled trades talent.

Tacoma Wa

Responsible for re-establishing full-service Business Operating Unit in Tacoma WA. Full P&L responsibility. Implemented a strategic business development program to maximize billable hours and sales growth, thereby increasing market share and doubling operating profits by end of 1st year. Consistently exceeding established expectations, effective management of permanent staff, driving an innovative best in class recruiting and delivery practice.

Greater Seattle Area

Interim Seattle Metro Manager while re-establishing full service staffing offices in Bellevue, Tukwila, and Tacoma Washington. Responsible for the retention and growth of the Seattle Metro market. Total client portfolio excess of $25 Million, with gross profit margins averaging 13%. Oversaw a team of 13 consisting of Staffing Specialists, Client Account Manager, Sales Manager, and Onsite Client Dedicated staff. Effective stakeholder management and quarterly business reviews with C level clients. Full P&L responsibility.

Oversaw a team of 17 for talent acquisition, talent placement, client services, and talent engagement. Implementation of workflow and complex recruitment strategies for WA/OR clients. Responsible for combined client portfolio revenue of $35 Million. Ensured quality of service and delivery of client and candidate experience. Ensured an effective and efficient service delivery process. Managed P&L. Client business reviews.Awards Recognition: 2014 Circle of Stars (Presidents Club) largest YOY revenue increase (200%); 2015 Circle of Stars (Presidents Club) VP choice award.

Washington Market

Directly responsible for client portfolio of $20 Million. Responsible for building strong consultative client relationships that resulted in long-term client satisfaction and high retention rates. Subject matter expert for clients in the WA Market, sharing labor trends and customizing workforce solutions. Coordinate service delivery with internal market team to ensure we are delivering on client expectations. Managed quarterly business reviews and sales presentations. Awards Recognition: 2013 Circle of Stars (Presidents Club) largest increase in existing client business (125%).

Manpower StaffingTacoma WashingtonBranch Manager Workforce SolutionsResponsible for the effective management and profitable operations within the Pacific NW Region. Directly responsible for achieving new sales and existing account expansions in excess of $19 Million, Consistently exceeding established expectations, effective management of permanent staff, driving an innovative best in class recruiting practice, implemented a business development program to maximize billable hours and sales growth, thereby increasing market share and net operating profit to over $1 Million Professional Highlights:September 2010-June 2013: Successful program launch of $16 million annual Contingent Workforce Contact Center solution. Created and implemented talent acquisition plan in alignment with organizations strategic plan. Effective Stakeholder Management by implementing proactive and ongoing stakeholder engagement-including identification, collaboration, communication and risk planning. Developed effective sourcing strategies and plans to build pipelines, analyzing return on investment. First year built Client Contact Center site to over 750 CSR full time equivalents. Hired and developed award winning recruiting team earning 2011 and 2012 ManpowerGroup Circle of Stars recognition. Piloted talent gateway and agent lifecycle tools.Successful Program Manager, 2007: Directing recruiters dedicated solely to customer specific staffing requirements. Providing workforce solutions in order to staff CSR’s and Toll Collectors for the Tacoma Narrows Bridge Tolling project.Successful Program Manager, 2006, of 3 on-site locations with 15 recruiters dedicated solely to customer staffing requirements in order to distribute and launch one of the best-selling generation console systems introduced to the world.