• Supported clients through active listening, offering grounding exercises, and providing eating disorder meal support• Led community meetings with clients to review and set individual goals, delegate household chores, take care of maintenance issues, and mediate issues between residents• Maintained accurate written logs of each client’s emotional states, behaviors, and needs throughout the day as well as performed medical observations as needed• Communicated effectively with team members involved with each patient’s care including medical, clinical and administrative staff

• Collaborated with the VP of Platform Design to determine the strategic direction of the UX team.• Evangelized user-centered design principles at HealthStream• Provided oversight over the team's projects, workload, and priorities• Continuously worked on optimizing processes to enable the UX team to produce high-quality deliverables to internal stakeholders• Conducts user research, create wireframes/prototypes, and design interfaces when additional capacity is needed

• Spearheaded and managed a user research project to identify user goals, needs, and pain points to inform platform redesign.• Planned and lead a collaborative, cross-team research interpretation session to foster the growth of the company’s UX culture.• Trained colleagues in the IT and product departments how to plan and conduct user research and usability studies.

• Assisted in the continuous revising of the coding manual by finding ways to best operationalize different concepts and behaviors like cooperation and control.• Coded the behaviors and dyadic interaction of siblings videotaped while completing a puzzle task.• Analyzed quantified data using using SPSS to assess for statistical significance.

• Professor: Dr. Saera Khan, Ph.D.• Edited and reorganized the class syllabus and calendar.• Graded exams and assignments, as well as organized students’ attendance and grades on Microsoft Excel.• Facilitated study sessions for students who need additional help with the class material.

• Professors: Dr. Saera Khan, Ph.D. and Dr. Manuel Vargas, Ph.D.• Facilitated study sessions for students who need additional help with the class material.

• Took copious amounts of notes for three different classes and promptly uploaded scanned digital versions for the students with disabilities.• Respected my classmates’ privacy by not divulging the names of those who needed the services.

• Advisor: Dr. Marisa Knight, Ph.D.• Investigated the relationships between the following variables: procrastination, academic delay of gratification, implicit theory of intelligence, cognitive reflection, and affect.• Constructed and designed a sound scientific experiment and obtained IRB approval.• Trained and supervised two research assistants.• Collected, analyzed, and interpreted data.

• Organized the case files of multiple therapists at the center.• Answered calls of inquiries regarding the center and performed phone intakes for interested clients.• Contacted numerous organizations and institutions to promote a new group therapy session at the center for families of individuals suffering from terminal illnesses, and created an outreach database.• Assisted in presentations about bullying and cyber-bullying at different schools in San Francisco.• Attended and participated in intern/trainee group meetings and workshops about different aspects of therapy.

• Engaged in biweekly meetings with other culturally focused clubs on campus and built relationships with those clubs.• Overlooked all internal affairs of the organization, including the following positions: finance, financial development, community service, secretary, and social events.• Designed and carried out a Scavenger Hunt event all over San Francisco for the members of PANAH.

• Organized PANAH’s involvement—volunteers for setup, guest greeting, cleanup, and models for the fashion show—in the Indonesian Cultural Affair event held by PERMIAS SF.• Filed paperwork for the completion of the community service requirement of student organizations at the University of San Francisco.

• Professor: Fr. Gerdenio Manuel, S.J.• Attended lectures and facilitated small group discussions.• Graded, organized, and entered students exams and class assignments onto Microsoft Excel.• Held weekly office hours for students to ask questions regarding concepts or assignments from class.

• Professor: Fr. Gerdenio Manuel, S.J.• Kept track of student attendance and participation grades.• Held weekly office hours for students to ask questions regarding concepts or assignments from class.• Constructed and graded exams.