With over 25 years of dedicated experience in business processes, training, and problem-solving, I bring a wealth of expertise to the dynamic businesses of our portfolio companies. A graduate with a Bachelor of Arts degree in Economics and East Asian Studies from Yale, and an MBA from the University of Arizona, my career journey has seen impactful marketing roles at renowned organizations like The Walt Disney Company, the Los Angeles Times, and Hyundai Motor America. Beyond marketing, my versatile skill set encompasses HR, process improvement, training, IT, and consulting for small businesses. I am passionately committed to navigating and solving challenges in the ever-evolving business landscapes of all of our portfolio companies.

As a partner at a forward-thinking consulting firm, I played a pivotal role in shaping the company's success. By leveraging my extensive years of experience and a broad range of expertise, I became the driving force behind solving our clients' most complex challenges. My unique breadth of experience allowed me to approach problem-solving with a comprehensive and innovative perspective.During my tenure, I took the initiative to establish and implement crucial operations and training programs and hiring initiatives, bringing a structured and strategic approach to operations management and talent development at our clients' organizations. Collaborating closely with fellow partners and clients alike, I fostered a dynamic and cooperative environment. Together, we devised cutting-edge solutions that not only pushed the boundaries of innovation but were also grounded in practicality and feasibility.My commitment to excellence and collaborative problem-solving contributed significantly to the firm's success and its ability to deliver impactful results for clients. This experience honed my skills in creating sustainable solutions tailored to the unique needs of each client.

As President of MFM (a dynamic start-up fuel services company), I spearheaded a transformation to bring structure and efficiency to the organization. Upon joining, I recognized the company's urgent need for organizational development and promptly implemented robust processes across key areas. Leveraging my extensive background in business processes, training, and problem-solving, I orchestrated the optimization of field operations, customer service, accounts receivable, accounts payable, training, and hiring procedures.Utilizing cutting-edge digital tools, I modernized workflows and streamlined operations, significantly enhancing overall productivity. This strategic intervention not only addressed existing weaknesses but also played a pivotal role in elevating employee morale. In a challenging environment, I navigated the company towards enhanced productivity and sustainable efficiency. My proactive approach proved instrumental in overcoming obstacles and fostering a culture of continuous improvement.

I assist small and medium-sized businesses in the areas of business operations, marketing campaigns, training programs and communication tools. Current and past clients include: JMG SECURITY SYSTEMS, INC., Mandatory Fuel Management, Summit Environmental Services, Secure Shredding and Recycling, Kemp Family Office Services and Jana Turner Fine Jewelry.

I managed a team of 3 (myself, HR Generalist and HR Assistant) which was responsible for keeping the everyday Administration and Human Resources activities of a multi-million dollar company running smoothly.

I was responsible for creating communication tools and training programs and for improving current processes with the objective of increasing overall company productivity and employee engagement.

I managed one of the company's largest accounts (Enterprise Holdings, Inc.) which involved serving as the client's single point of contact on all issues surrounding the installation, usage, training and maintenance of their camera surveillance and access control systems at Los Angeles International Airport and John Wayne/Orange County Airport. I cultivated strong relationships within the client's organization to build trust and to increase business with JMG.

I successfully marketed, sold and provided golf instruction services to the local golf community which resulted in over 3,500 lessons and generated over $150,000 in new revenue.

I was responsible for creating unique travel packages to entice out-of-town visitors which required partnering with all departments across the organization including Sales, Food & Beverage, Merchandise, Hotels, Entertainment and Partnership Marketing.