Cindy Choy Email & Phone Number

A well-rounded Business Analyst with extensive operational experience and knowledge in e-comm and retail logistics. Filling the gaps between Operations and IT by combining 17+ years of hands-on warehouse experience and managing teams, systems, and processes to fit the needs of the business.Experienced in system configurations for warehousing and fulfilment centres with a demonstrated history of working in the Logistics and Supply Chain industry from Warehouse Operations to Systems Implementations.Strong program and project management professional, testing and launching system start-ups using various methodologies depending on business needs; implementing automated systems, training and managing teams in warehouse operations, building strong working relationships within the company and with new and existing clients.Skilled in WMS (Manhattan Scale) Configuration, SQL, Database Management, Data Analysis, Operational Processes, Customer Service, Continuous Improvement, Software Engineering, OMS (Enspire) Configuration.