Cindy Reid Email & Phone Number

Panama City Beach, Florida, United States

(Voya, formerly known as ING)

Atlanta, Ga

Atlanta, Ga

Developed and implemented change management, talent management and leadership development strategies throughout the organization. Implemented and promoted six company values by managing 100 Value Ambassador volunteers to create and integrate activities, contests and recognition programs to consolidate multiple organizational cultures into one.

Atlanta, Georgia

Consulted with internal clients to design and deliver leadership courses; Served as a relationship manager to a specific business unit for their organizational talent development needs. Key responsibilities included:*Delivered leadership courses in US, Canada, China and India*Conducted Live Meeting virtual classes*Served as a liason between corporate and business units*Designed/customized learning offerings *Participated in global learning and development task forces*Facilitated team building workshops*Led a year long cohort of 25 managers through our management development program *Consulted as an OD relationship manager*Managed the adjunct faculty team consisting of internal HR and L&D professionals

Birmingham, Al

(Parisian was bought by Saks, Inc.)*Developed new compensation program*Trained new HR managers*Facilitated personal development plans*Converted new acquisitions*Implemented HR policy and procedure manual *Directed policy changes*Evaluated turnover and exit interview process *Trained at new store openings*Coached for increased associate & store productivity *Conducted train-the-traner sessions*Taught management classes (soft skills and technical)*Facilitated new hire orientations*Enhanced retention and ethics programs*Communicated diversity standards*Designed management training programs for Saks Inc*Coordinated sales management training program

Multiple Cities And States

*Recruited, interviewed, selected and retained employees *Administered benefits*Opened 3 new stores of 150-200 employees per location *Terminated employees when necessary*Controlled expenses (hourly and salary)*Conducted performance appraisals*Implemented HRIS conversion*Facilitated succession planning*Coordinated quarterly and fiscal merchandise inventories*Taught training programs*Spearheaded in-house mentor program *Led new hire orientation*Trained customer service and management courses *Entered HRIS data*Investigated sexual harassment claims*Developed internal bench strength *Executed United Way Programs - UW Chairperson 1995*Identified and counseled low sales producers*Reconciled employee conflicts*Enhanced team environment*Resolved issues with worker's compensation, EEOC, and ADA*Promoted internal growth*Prepared retiree's benefits and celebrations*Recognized employee achievements