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Cindy Lu Email & Phone Number

Sr. Vice President | UX Researcher at BNY at BNY Pershing
Location: East Brunswick, New Jersey, United States 7 work roles 4 schools
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Role
Sr. Vice President | UX Researcher at BNY
Location
East Brunswick, New Jersey, United States

Who is Cindy Lu? Overview

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Cindy Lu is listed as Sr. Vice President | UX Researcher at BNY at BNY Pershing, based in East Brunswick, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Cindy Lu.

Cindy Lu previously worked as Sr. Vice President | UX Research at Bny Pershing and Vice President | Group Manager, UX Research & Design at Albridge, An Affiliate Of Pershing. Cindy Lu holds Ph.D., Engineering Science from Louisiana State University.

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Email format at BNY Pershing

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BNY Pershing

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Profile bio

About Cindy Lu

A passionate UX research & design leader, skilled at partnering with stakeholders in UX research to impact company’s bottom line, growing the design-thinking culture and developing talents.UX: Discovery, Evaluation, U-Test, Journey Mapping, JTBDs, Repository, ResearchOps, Building teamTools: MURAL, Maze.Design, Userlytics, EnjoyHQ, Sketch, Invision, Figma

Current workplace

Cindy Lu's current company

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BNY Pershing
Bny Pershing
Sr. Vice President | UX Researcher at BNY
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7 roles · 33 years

Cindy Lu work experience

A career timeline built from the work history available for this profile.

Sr. Vice President | Ux Research

Current

Jersey City, New Jersey, US

Created UX research framework and integrated UX research into the entire product lifecycle across multiple business linesScaled UX research by building ResearchOp and collaborating with business, product, UX, data analytics and development teams, resulted in more research and journey mapping activities and actions Led 30+ UXR projects using mixed methods.

Jan 2018 - Present

Vice President | Group Manager, Ux Research & Design

Albridge, An Affiliate Of Pershing

Evangelized UX research practice and co-created the Customer Feedback program resulted in over 100+ research sessions across teamsPresented yearly research insights to company’s Executive Board and product managers, impacted product roadmapsManaged US & India teams. Envisioned, designed and helped launch a new generation of Albridge Wealth Reporting.

Jul 2012 - Dec 2017

Vice President | Group Manager, Ux Research & Design

Built and managed UX (user research and design) teams in US and India. Led the design and launch of multiple web and mobile applications by integrating research insights in account opening, workflow management, document vault, data analytics and data warehouse for financial institutions.

Jan 2007 - Jun 2012

Principal Consultant - Ux Research & Design

Hfe Consulting, Llc

Conducted user research and created UX designs for web and mobile applications in various industries, e.g. Finance, eCommerce, Education, HVAC and Health CareBuilt 10+ web sites and applications for small businesses and non-profit organizations

Jun 2003 - Jan 2007

Sr. Human Factors Engineer

Lucent Technologies/Csg Systems

Designed UIs and conducted voice quality user studies for telecommunication devices and systems, e.g. the first generation of Internet screen phone, corded and cordless phones, answering machines, and telecommunication operation systems

Aug 1996 - Jun 2003

Director - Intelligent Interface Technology / Ergonomist

Bcam International

Conducted user studies to evaluate the fit, comfort and usability of industrial and consumer products, e.g. airline seats, car seats, rifle and gas mask designs, sports shoes, industrial tools, etc.Provided design guidelines for new products based on anthropology, and biomechanics and user studiesParticipated in Intelligent Interface Technology development.

1993 - 1996 ~3 yrs

Lecturer And Researcher

Shanghai, Shanghai, CN

Developed a software with a Heating, Ventilation and Air Conditioning (HVAC) system hardware to automatically control the room temperature and humidity for a textile factory floor. The success of the project significantly increased the quality of the textile products and productivity. The project received a technology innovation award. Taught an.

Jan 1986 - Aug 1989
4 education records

Cindy Lu education

Ph.D., Engineering Science

Louisiana State University

M.S, Engineering Science

Louisiana State University

M.S., Industrial Automation And Electrical Engineering

Donghua University

Bsee, Industrial Automation And Electrical Engineering

Donghua University
FAQ

Frequently asked questions about Cindy Lu

Quick answers generated from the profile data available on this page.

What company does Cindy Lu work for?

Cindy Lu works for BNY Pershing.

What is Cindy Lu's role at BNY Pershing?

Cindy Lu is listed as Sr. Vice President | UX Researcher at BNY at BNY Pershing.

Where is Cindy Lu based?

Cindy Lu is based in East Brunswick, New Jersey, United States while working with BNY Pershing.

What companies has Cindy Lu worked for?

Cindy Lu has worked for Bny Pershing, Albridge, An Affiliate Of Pershing, Inautix (Usa) Llc, Hfe Consulting, Llc, and Lucent Technologies/Csg Systems.

How can I contact Cindy Lu?

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What schools did Cindy Lu attend?

Cindy Lu holds Ph.D., Engineering Science from Louisiana State University.

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