Cindy Mikles Email & Phone Number

San Jose, CA, US

San Jose, California, United States

Recognized with the Rising Star Award, 2022.

Cupertino, California, United States

Mortgage Loan Processor

Santa Clara, California

-Established customer relationships and follow up with customers, as needed. -Provide prompt,accurate and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers,claim submission and billing clarification. - Maintain a strong work ethic and commitment each.

San Francisco Bay Area

- Handled inbound calls from policy holders and new customers on inquires and policy related issues. - Issued new policies, provide quotes, reinstating of policies, renewal reviews, and changes as needed. - Consult with customers to evaluate needs and determine best options. - Consistently improve customers satisfaction through expert resolution of.

San Jose, ca.

- Sourced, screened and managed candidates pipeline. - Developed qualified lead strategies from many sources such as; internal database, referrals, LinkedIn, cold calling, selected job boards etc. -Attended networking and recruiting events. -Conducted pre-screen and initial interviews of all candidates entering the process. -Visited client sites to.

Campbell

-Broker contact for loan scenarios, guidelines and packaging. -Monitored and called out approvals, declines and suspensions. -Managed pipeline push loans to close. -Maintained daily reports. -Quoted rates manage locks and order docs. -Pre-qualified submissions and underwriting. -Inside sales.

Campbell

-Received broker calls and reviewed loan programs and guidelines. -Supported outside sales activity. -Underwrote files and approve conditions for legal documentation review.

San Jose

-Received and processed all automated loan documents. - Wrote up conditions for approval.-Liaison between broker and account executive. -Approved or declined mortgage loans.

San Jose

-Processed all automated loan documents. -Wrote conditions for approval. -Assisted outside sales on loan guidelines. -Approved or declined mortgage loans.

-Processed automated underwriting loans. -Responsible for reviewing credit reports to accept or decline the loan. - Maintained communication with brokers on loan status.

San Jose

-Reviewed and processed applicant’s loan applications. -Administered contract agreements and insurance benefits. -Developed new accounts with merchants for sales finance contracts.