Cynthia Miller Email & Phone Number

Bozeman, Montana, United States

Promoted to this role which was offered to only 6 representatives in the Region based on high level of competency demonstration; strong leadership and consistent top performance. Charged with Peer to Peer development across the district/region. Lead various product and disease sessions; worked with HQ on issue response guides and Customer Centric Selling development. Director's Club Award winner (2013) for Top Performance of LER Sales Force. Upper 10-20% Peer Nominated Spark Plug Award winner (2013) for positive culture and helping team stay focused. Northland Award (2013) for Exceptional Leadership in the Region. 2013 PPO 102% August Scorecard final YTD rank #1. Award of Excellence for demonstration of Competencies and score of 4.5 on LER competencies. (2013) Awards of Excellence for Customer Centric Selling, Innovation and Positive Sales Performance for entire book of business. (2012)

Minneapolis, Minnesota

Special assignment to cover Institutional Chronic Care sales business for key accounts including University of Minnesota, Fairview, Minneapolis VA, Duluth and North Dakota.Responsible for key Endocrinologist, Pulmonary medicine, pneumococcal disease education, contract pull though, internal and external protocols.

Promoted to Executive role and charged with annual geography sales of $7M (2 products; 102% to plan @ year-end 2009). Integrated regularly with Business Manager, Hospital Sales Force, Specialty Sales Force, Account Managers, National Account Executive, Medical Director and Regional Director, as well as diverse healthcare/medical industry clients and vendors.Served as Point Person for key accounts, including Health Partners, Veterans Administration Medical Center, and Minnesota Osteopathic Medical Society. Led workshops at annual meetings, product strategy sessions and district teleconferences. Planned and coordinated District-level meetings. * Vice President's Premier Club Award, Top 5% of Sales Force* Region Award, leadership in enhancing customer trust/value* Multiple Awards of Excellence, leadership * Recognized 3 times for #1 Market Share Change* Implemented Discharge Protocal, St. Cloud Hospital* 1 of 4 Region clusters (400 reps) to win national initiative/ competition

Promoted 2 years ahead of company norm. Implemented sales contracts and acted as point person for central MN accounts. Managed 5 product lines. Formed partnerships with Coborn's pharmacy chain and the MN Healthy Heart Program.Led regional training on Minnesota Gift Law. Reviewed therapeutic classes. Served as Merck's medical program speaker liasion (including program advocacy and training).* Vice President's Club Awards, Top 10% of Sales Force* MVP Award* Region 2nd Place, ZOCOR initiative* Helped launch VYTORIN; achieved top performance 3 years post* Helped launch Maxalt migraine product; tripled market share (220% to plan)

Recruited to develop Central Minnesota/St. Cloud territory (50-mile radius). Completed 6 months intensive training ("Exceptional" rating). Marketed 8 oral medication product lines to specialists, primarily in cardiology, internal medicine and primary care.Served as Class Counselor and Product Cluster Point Person. Represented District on Health Partners Task Force. * Cluster Teamwork Award* Finished over plan 3 consecutive years for all products* Merit increase 2 consecutive years as Regional Top Performer* Multiple Award of Excellence honors* Tripled NRx market share for point product* Implemented Heart of Care Partnership with St. Cloud Hospital

Designed and taught reading/math curriculum (K-6); coordinated all high-potential activities for District (K-12).* Headed Inventor's congress problem-solving competitions for high-potential students. Mentored student through district, regional and state levels.* Directed promotions, communications and events (newsletters, judging, parent involvement etc.).

Hired by owner while in high school; earned performance-based promotions and transferred from Albert Lea to St. Cloud store (worked throughout college). Continued progressive accountability in sales, service and training roles.* Consistently achieved top rankings for highest sales per hour on sales floor (out of 25-30)* Recognized with Outstanding Customer Srvice award* Earned 4.0 (perfect) rating in Secret Shopper observations* Handpicked to train corporate office's new sales/customer service hires

Team taught all subjects to third-grade students. Developed curriculum to enhance first graders' reading levels.

Bachelor Of Arts, Education

* Graduated with Honors * Excelled in Biology, Chemistry and Psychology coursework and liberal arts curriculum

Diploma

Education record

* Ongoing training in Sales, Business Development, Leadership, Account Management and Product Knowledge