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Qualified executive that is able to utilize account management strategies to enhance the customer experience. Skilled in all facets of product development life cycle from analysis and design through development, implementation, documentation and user training. Excellent problem solving skills with ability to effectively communicate complex technical information to non-technical audiences. Strong understanding of Corporate Account needs. Self-managed, capable of managing multiple projects and tasks and consistently meet or exceed established goals and objectives. Successful in negotiations and proven leadership in high demand/high stress situations
North American Auto Care
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Vp Of Claims And OperationsNorth American Auto Care Oct 2020 - Present
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AgentCberman And Assoc Aug 2019 - Oct 2020
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Vice President - Legal And ComplianceAccelerated Service International Dec 2018 - Oct 2020Richardson, Texas, Us -
Vice President OperationsAccelerated Service International Dec 2013 - Oct 2020Richardson, Texas, UsManage the claims and administrative departments. developedo guidelines and manage leadership staff to make sure they are being implemented. Respond to upper level customer complaints or concerns from dealerships, service centers or agents. Respond to underwriter's requests to review customer claims. Provide guidelines for departmental supervisors and give updates on current and future business. Liaison with VP of sales to build relationships and make sure new products are vetted by the claims managers.
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Vice President Of OperationsAccelerated Service International Dec 2013 - Oct 2020Richardson, Texas, Us
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Account ManagerNexrev, Inc. Jul 2013 - 2013Plano, Texas, UsStrengthen and expand the company's relationship with our customers through proper execution of projects and overall customer support. An Account Manager must be able to own the account from start to finish, taking full responsibility for the success of every project. Relying on the AM's own skill set, as well as the support of the Operations Department, a NexRev Account Manager is responsible for keeping the customer happy, while producing profitable projects.• Acquire the necessary knowledge and experience to answer all technician and customers inquiries• Establish, maintain, support and expand NexRev's relationships with current and future customers• Project Management, including: o Develop and execute project Scope of Work o Supervise drawings, programming, necessary submittals and parts requests o Prep and brief NexRev installation teams on project expectations o Field project questions (technician, customer and mechanical) o Closeout projects through final documentation and billing o Review Budget versus Spent report at completion of project• Support and Service Management, including: o Participate in site visits and Quality Assurance program -
Account ManagerResearch In Motion Mar 2012 - Nov 2012Waterloo, Ontario, CaSuccessful key account manager specializing in building customer and company relationships. Key -
Project Manager / Business AnalystDcs Global Dec 2011 - Mar 2012Responsible for managing client expectations throughout design and implementation phases and work as a liaison between development team and the client to identify specific client needs and incorporate specific requirements into the final application. Train clients on software during implementation phase. Key
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OwnerSign-A-Rama Oct 2004 - Jan 2011West Palm Beach, Fl, UsResponsible for the business activities for the sign company including the areas of sales, finance and production. Key -
Windows AdminAlcatel-Lucent 1997 - 2004Espoo, Southern Finland, Fi
Cindy Minor Skills
Cindy Minor Education Details
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University Of North TexasBaas
Frequently Asked Questions about Cindy Minor
What company does Cindy Minor work for?
Cindy Minor works for North American Auto Care
What is Cindy Minor's role at the current company?
Cindy Minor's current role is Vice President of Operations.
What is Cindy Minor's email address?
Cindy Minor's email address is cl****@****zon.net
What is Cindy Minor's direct phone number?
Cindy Minor's direct phone number is +197345*****
What schools did Cindy Minor attend?
Cindy Minor attended University Of North Texas.
What skills is Cindy Minor known for?
Cindy Minor has skills like Sales, Customer Service, Account Management, Mobile Devices, Sales Management, Direct Sales, New Business Development, Franchising, Marketing Strategy, B2b, Marketing, Social Media Marketing.
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