Cindy N. Email & Phone Number

United States

• Great sense of manual dexterity and works well under pressure and critical situations• Monitor and continually assess operating room conditions, including patient and surgical team needs. Count sponges, needles, and instruments before and after the operation. Accurately keep track of medication and irrigation fluids.• Preparation of instrumentation for decontamination for rapid turnover• Actively participated in spine surgeries, including laminectomies and discectomies, microdiscectomies, and fusions• Serve as a first and second scrub in diverse specialties such as OB/GYN, Robotic DaVinci, Laparoscopic, GU, ENT, and general surgeries, contributing to successful surgical outcomes and team efficiency• Demonstrate professionalism, integrity, and ethical behavior including abiding by HIPAA/patient confidentiality, and communicating effectively with colleagues and patients. Adhering to institutional policies and guidelines.

Harlem, New York

• Strong foundation in aseptic technique and maintaining sterility within the surgical field using applied medical terminology, anatomy and physiology, microbiology, aseptic techniques• Assisted surgeons with handing instruments and supplies and medication management• Rapid preoperative assembly and preparation of instrumentation set ups endovascular procedures, including AV Fistulagrams, Venograms, and Angioplasties. • Ensure all equipment is functioning properly preoperatively. Comfortably drape the C-arm and intra-op ultrasound for surgery.• Conducted surgical wound dressings, prepare patient skin for surgery in accordance with hospital standards, draped and position patient according to the type of surgery.• Efficiently managed operating room turnover and restocked medical supplies

New York, New York, United States

• Responsible for the day-to-day function of the laboratory tasks including troubleshooting laboratory tests not performed using EMR and laboratory platforms. Handled invoices for clients and patients by checking price discrepancies and sending bill adjustments to resolve payment issues.• Prepare reports on clinical tracking programs such as communicable diseases, cytology reports, and newborn screening report• Served as a liaison between laboratories and the Chinatown Health Center of Pediatrics, Internal Medicine, Women’s Health• Assisting in-house audits of medical records to ensure clinical information within the medical record is accurate, complete, and compliant while maintaining and organizing files associated with clinical and pharmaceutical inspection tasks.• Establish new routines within the health center to provide structure and increase efficiency• Maintain the inventory of clinical supplies, and ensure the quality control of medical equipment (i.e. instruments, equipment and machines etc.)

United States

• Independently schedule and register new patients ensuring the accuracy of patient information in the EMR system.• Engage in using CLIENT and NEXHEALTH portals to check-in IOV patients and follow IOV procedures to ensure safety and comfort throughout their visit.• Greet and check-in patients, identify the purpose of the visit and direct them to a specific service according to their needs.• Maintain the volume flow within the clinic to ensure minimal waiting time while maximizing the clinic’s efficiency.• Deliver effective customer service and administrative support in a high-volume fertility practice, handling a customer intake of 150+ patients daily.• Communication with a volume of 100+ phone calls with patients with their questions and concerns through telephone and email on a daily basis.• Experience in maintaining constant communication with teams through google chats and informing respective teams to provide the ultimate space for care.• Follow up with patients consistently on their care to ensure proper treatment via phone and in-office.• Staying up to date with new clinic implementations and COVID-19 protocols to represent the quality and consistency of the clinic.

Epsilon Sigma Chapter• Supervise the planning and operation of all fellowship projects and assigning individuals with specific responsibilities • Planned collaborative projects with organizations such as Circle K to promote networking and connections.• Supervise and maintained communication with managements and captains to execute a banquet event

Epsilon Sigma Chapter• Preparation of prospective members’ readiness through various of responsibilities and induction in the organization.• Provide educational materials for prospective members to have a successful experience.• Organize data reports on Google Sheets for a class of 16 prospective members.• Responsible for the coordination of 30+ leadership programs.• Constructed real-life conflicts for the Brotherhood to familiarize with better problem solving.• Serve as chapter liaison to on-campus leadership organizations.

Epsilon Sigma Chapter• Practiced photo editing skills and stayed up to date with new technology updates to achieve creative content on social media pages.• Operated the organization’s Facebook group page(s) and Instagram to advertise APO’s pillars.• Maintained electronic communications amongst the public that are interested and have questions about APO.• Organized the History book of APO to ensure newest members have accessible information and are well-knowledge about our past ancestries.

University At Buffalo, New York, United States

• Performed varied clerical duties such as filing, copying, running errands, answering the telephone.• Interacted with students when entered and provided accurate information regarding on Academic Success Center. • Utilized and managed computers, certain academic soft wares and printers.• Sustain an organized environment by assessing office supply levels and restock inventory.

Buffalo, New York, United States

• Communicated with management to ensure timely and efficient entrance into the event.• Trained new hires to perform cross-training exercises with experienced workers.• Resolved customer issues by following up on orders and answering product knowledge questions while staying up to date with product changes.• Collected and counted cash collections upwards of $200 each event, before depositing accounts to the main office. • Conducted safety, sanitation and legal policies for handling food and beverages.• Demonstrated ability to multi-task at organized and fast manner while offering outstanding customer satisfaction.

Potsdam, New York, United States

Master Of Public Health - Mph, Health Services Administration

Surgical Technology/Technologist, 3.92

Bachelor Of Science - Bs, Public Health

Activities and Societies: EOP, CSTEP, Intramural Volleyball, Alpha Phi Omega

Korean Language And Literature, Exchange Student

Biology, General, Freshman-Sophomore

Activities and Societies: EOP

High School Diploma, Hospitality And Tourism

Activities and Societies: Hospitality and Tourism, Junior Varsity of Volleyball, Varsity Volleyball, Varsity Handball, Management.