★ I am a highly skilled HR management leader with 20 years of professional experience. With proven track record managing large scale HR operations★ I work with MDs and people leaders to create new business strategy to bring talent onboard for the new business══ WHAT I DO ══★ I partner with start-ups MDs & team with HR Advisory for setting up their HR functions★ I partner with holding company to promote cultural improvement by engaging APAC employees through ASEAN Corporate Philosophy Training to foster engagements and reduced turnover leading to higher productivity★ I partner BU heads on a 1-year thorough manpower review, job re-design, new employee on-boarding and re-skilling existing workforce to kick start new digital business★ I review and re-market Group Corporate Insurance Programmes and brokers successfully reducing 15% premium★ I restructure Group Sales Incentive System and Payment Schemes for 300 employees★ I sent foreign workers for skill certification, reducing FWL by $101K══ WHY AM I DIFFERENT ══Over 20 years of experience in Full HR Spectrum in different industry such as Supply Chain, Logistics & Transportation, IT, Office Automation, FMCG, Manufacturing, Media & Entertainment══ WHEN I'M OFFLINE ══I enjoy strolling and dipping in the pool with my kid══ MY KEYWORDS ══Recruitment and Selection, Manpower Planning, Compensation & Benefits, Mobility and Tax Equalisation, learning & Development, Employee Relations, Conflicts Resolution, Organizational and Staff Development, Employee Survey and Employee Engagement, Designing Effective HR Policies, cultivating strong business relationships, Implement innovative HR Programs, Aligning Corporate ObjectivesI will be happy to connect with like-minded individuals who share the same interestscindynge@gmail.com | Singaporean | #LBFalumni | L.I.O.N no IDKs
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Senior Area ManagerNeffulSingapore
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Deputy Hr DirectorExcelpoint Systems (Pte) Ltd Nov 2021 - Mar 2022Singapore, Singapore• HR leader role for S/E Asia region with headcount of 250 staff, 6 legal entities across 11 countries (include Singapore HQ, Australia & New Zealand, India, Malaysia, Thailand, Vietnam, Philippines, Indonesia, Pakistan and USA)• Strategic HR partner to business unit heads with focus on identifying, attracting, developing and retaining talents for S/E Asia team• Review Group level HR matters (S/E Asia, HK & PRC) including corporate communication and corporate secretary on Board matters -
Shift Lead (Based At Facebook Apac Hq)Milestone Technologies, Inc. Mar 2021 - Sep 2021Singapore, Singapore• Successfully strengthen the team, hiring 16% of the contingent (new/replace) in 4 months• Conducted 6 months intensive OJT for screening associates and achieved 95% competency• Achieved 100% safety rating with 0 COVID cases reported by declining entry for 10 EBT cases• Successfully rectified 30 salary calculation errors• Provided support for HR related issues eg. COVID related MC, SHN, LOA, QO etc ...• Other management support roles such as shift schedule, procurement &… Show more • Successfully strengthen the team, hiring 16% of the contingent (new/replace) in 4 months• Conducted 6 months intensive OJT for screening associates and achieved 95% competency• Achieved 100% safety rating with 0 COVID cases reported by declining entry for 10 EBT cases• Successfully rectified 30 salary calculation errors• Provided support for HR related issues eg. COVID related MC, SHN, LOA, QO etc ...• Other management support roles such as shift schedule, procurement & inventory, employee relation, vendor liaison etc … Show less -
Sda - Social Distancing Ambassador (Sportsg)Kelly Services Singapore Nov 2020 - Jan 2021Singapore• Perform temperature screening, crowd control, social distancing, enforcing advisory guidelines and measures• Assist on activation of ActiveSG membership, topping up eWallet and resetting of pin code• Assist on booking and payment of facilities• Assist on GameOn Nila project with play, scan and win activities plus redemption of ActiveSG YEAH! Finisher T-shirt -
Senior Human Resource ManagerYamato Transport (S) Pte Ltd Holding Company Yamato Asia Pte Ltd May 2016 - Jul 2020Singapore, Singapore• Successfully implemented and aligned structured performance evaluation system with group’s practices and achieved 100% completion within allotted timeline.• Engaging HODs with manpower and salary budgeting concept, along with proper hiring process to achieve 20% wage reduction.• Rendering support to new M&A project and led in the PMI Policy Harmonization.• Introduced the new onboarding programme to Senior Management Team and coached HR Managers to deliver it… Show more • Successfully implemented and aligned structured performance evaluation system with group’s practices and achieved 100% completion within allotted timeline.• Engaging HODs with manpower and salary budgeting concept, along with proper hiring process to achieve 20% wage reduction.• Rendering support to new M&A project and led in the PMI Policy Harmonization.• Introduced the new onboarding programme to Senior Management Team and coached HR Managers to deliver it companywide.• Implement Global Mobility Structure, Overseas Assignment Policy and Secondees Tax Equalization.• Partnering Strategy Managers to monitor individual country sales performance and achieve 40% cold call success rate and 5-15% increases in sales. Show less -
Senior Manager, Human ResourcesMediacorp Pte Ltd Apr 2010 - Oct 2014• Partnered BUs head for 2 cycles of manpower and salary budgeting, Performance Management evaluation and calibration.• Propose, manage and execute companywide annual benefits programme to boost company reputation also to attract and retain good employees.• Partnered various BU and worked closely with IT consultant to fully automate process and ensuring workflow processes were intact. Within 4 months of implementation, further achieve payout window from 2 to 1 month. -
Manager, Human CapitalConsistel Oct 2006 - Feb 2010• Full HR spectrum in Singapore including recruitment, retention, compensation and benefits• Team member to obtain IDA / Singapore Government Grant for Research & Development• Manage contractual layoffs for Malaysia• Manage secondment assignments for internal employees postings across the region• Review overseas office letters of employment for both permanent & contractual employees & liaising with lawyers for notarizing• Review Indonesia office handbook and submit for HR… Show more • Full HR spectrum in Singapore including recruitment, retention, compensation and benefits• Team member to obtain IDA / Singapore Government Grant for Research & Development• Manage contractual layoffs for Malaysia• Manage secondment assignments for internal employees postings across the region• Review overseas office letters of employment for both permanent & contractual employees & liaising with lawyers for notarizing• Review Indonesia office handbook and submit for HR Director’s approval subsequently endorsed by labour registration Show less -
Senior Hr ExecutiveViz Branz Limited Jun 2005 - Sep 2006• Support institution of HR policies in Singapore and overseas offices• Initiate review on Group Insurance Broker and Policy Coverage, reduced premium by 30%• Reviewed monthly & quarterly incentives schemes such as punctuality, quality and speed• Review and proposed annual salary review for Singapore plant (salary stagnant for past year) to boost employees morale (Majority HC are production operators)
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Hr & Admin ExecutiveRicoh Singapore Pte Ltd Aug 2004 - Jun 2005• Review and benchmark HR & Benefits policies with its industry players; successfully uploaded to its in-house RIMs system• Implement e-system such as e-notice, e-leave, e-booking for office property, rooms, e-suggestion scheme & conducted company-wide presentation coupled with training during launch• Conducted & reviewed employee satisfaction survey• Attend and presented company’s portfolio and action plans for 1st Regional CSR/HR Conference held in Malaysia with its regional… Show more • Review and benchmark HR & Benefits policies with its industry players; successfully uploaded to its in-house RIMs system• Implement e-system such as e-notice, e-leave, e-booking for office property, rooms, e-suggestion scheme & conducted company-wide presentation coupled with training during launch• Conducted & reviewed employee satisfaction survey• Attend and presented company’s portfolio and action plans for 1st Regional CSR/HR Conference held in Malaysia with its regional office MD/HR Managers• Review and replaced ad-hog Performance Appraisal System Show less -
Senior Hr & Administrative ExecutiveEarth9.Com Pte Ltd May 2002 - Jun 2004• Set-up HR department- Full HR Spectrum; recruitment and selection, new and resign employees administration, expatriate support management, organize employee dialogue session for constant feedback, compensation and benefits administration, recreation and welfare administration and office administration• Managing the migration of company’s payroll to EasyPay Software System• Company relocation; rental cost saving of S$20,000• Boosted company morale through one-year company wide… Show more • Set-up HR department- Full HR Spectrum; recruitment and selection, new and resign employees administration, expatriate support management, organize employee dialogue session for constant feedback, compensation and benefits administration, recreation and welfare administration and office administration• Managing the migration of company’s payroll to EasyPay Software System• Company relocation; rental cost saving of S$20,000• Boosted company morale through one-year company wide culture program and other initiatives such as a recreational corner and regular corporate activities• Created a structured orientation process to ensure new hires were quickly brought up to speed on company information and processes• Restructure hiring process; recruit and retain star employees• Managed immigration and tax matters for company’s large group of foreign employees• Reduced excess labor costs by 10 % per annum through a comprehensive Manpower Planning process and quarterly headcount meetings• Part of team that worked on a retrenchment exercise in 2002 to ensure company’s viability. Show less -
Senior Hr & Training AssistantNeptune Orient Lines (Nol) Aug 1997 - Apr 2002• Assisted in full HR spectrum, recruitment and selection administration, new and resign employees administration, manage EP for Foreigners, HRIS administration, compensation and benefits administration, training and development (TCTP), recreation and welfare administration• Negotiate for pest control services contract; signed contract with cost reduction of 38%.• Initiated and undertook the task of revamping the personnel filing system and updating the human resource information system… Show more • Assisted in full HR spectrum, recruitment and selection administration, new and resign employees administration, manage EP for Foreigners, HRIS administration, compensation and benefits administration, training and development (TCTP), recreation and welfare administration• Negotiate for pest control services contract; signed contract with cost reduction of 38%.• Initiated and undertook the task of revamping the personnel filing system and updating the human resource information system for ease in retrieving staff information.• Assist HOD in the planning, launching and implementation of a company-wide training program in Quality Improvement Process-Team Member Training. Application for SDF training grant successfully awarded S$7,000.00 grant.• Organized and coordinated skill certification program for all unskilled foreign workers to be trained in-house tested and certified competent by ITE. The conversion of unskilled workers to skilled workers enabled the company to save approximately $101,000 on levy contribution per year. Show less
Cindy Ngo Education Details
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Hrm & Mgt -
Csm AcademyPhlebotomy
Frequently Asked Questions about Cindy Ngo
What company does Cindy Ngo work for?
Cindy Ngo works for Nefful
What is Cindy Ngo's role at the current company?
Cindy Ngo's current role is Senior Area Manager.
What schools did Cindy Ngo attend?
Cindy Ngo attended Curtin University, Csm Academy.
Who are Cindy Ngo's colleagues?
Cindy Ngo's colleagues are Jaime Lim, Sze Yin Chan, Siew Wen Ooi, Moon Lim, Louis Quek, Henry Yeo, Yee Meiyoke.
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Cynthia Ngo
Singapore1yahoo.com.sg -
Cynthia Ngo
Singapore
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