Cindy Pepin Email & Phone Number

Nottingham, New Hampshire, United States

Pembroke, NH

Spearhead coordinated effort to update all licenses and permits following a company name change; involving several federal and state regulatory agencies. Review and resolve prior billing errors for largest outstanding A/R account for a multi-month project with over $100K balance. Resolved several ongoing, technical, IT issues, resulting in more efficient.

Pembroke & Concord, NH

Collect, review and organize analytical results and MSDS’ to create Waste Information Profiles, waste manifests, LDRs and shipping labels for special waste acceptance into TSDFs. Determine customers’ needs, NRC resources, and regulatory requirements necessary for proper waste shipment. Project Management including pricing negotiation, placement of orders.

Belmont, NH

Supported the General Manager, Site Manager, Operations Manager, Customer Care, Major Accounts, sales staff and drivers. Created efficiencies in month-end billing and productivity for hauling divisions. Established process improvements at underperforming location, utilized as model at other divisions. Managed key municipal accounts. Earned drivers'.

Concord, NH

Created effective information management systems while supporting Landfill Sales Team, increasing sales throughout the Northeast to third party haulers, transfer stations and special waste generators. Prepared proposals for public solid waste RFP’s, capturing $10,000,000’s in long-term contracts. Streamlined special waste acceptance and account set up.

Concord, NH

Initiated improvements to special waste database, used company-wide, to efficiently track special waste projects throughout the Northeast. Secured approvals for more than 500,000 tons of special waste into Casella landfills, producing $7.5 million per year. Retained additional 2,000,000 tons at $30,000,000 through annual renewal efforts. Obtained CERCLA.

Concord, NH

Created and managed database to track contract expirations, CPI increases, terms, renewals. Initiated process to manage monthly fuel surcharge adjustments. Solicited prospective municipal and commercial customers. Provided customer service solutions. Maintained customer target database. Managed trash, recycling and special waste contracts; collections; IT.

Allenstown, NH

Supported the VP of Business Development, Transportation Operations Manager, Transfer Station Manager and Regional Division Manager. Transcription and typing of all correspondence, contracts, quotes and proposals. Maintenance of customer and confidential files and contracts. Developed numerous databases to simplify tracking of contract expirations, CPI.

Manchester, NH

Adfministrative assistant to over 20 buyers. Evaluated and processed purchase requisitions, vendor confirmations, MRO's, etc. Responsible for PO accuracy and distribution. Maintained all purchasing files. Receptionist; operated multi-line switchboard. Provided support to Human Resources Department.

Manchester, NH

Instrumental in propelling company from manual to electronic, on-line purchasing. Organized customer data to create efficiencies for all sales staff. General office duties including point of contact for customers, file maintenance; operated a 10-line switchboard.

Manchester, NH

Owned and managed downtown family restaurant. Performed all necessary duties including cooking, tending bar and financial management. Attentive customer service to build the business. Inventory control. Hired and trained employees. Accounting experience. Submitted monthly and quarterly taxes, payroll and W-2's.

Course Work Towards B.A., Journalism, 3.517 Gpa

Activities and Societies: Academic Achievement Award, Dean’s ListRemained on Dean's List, while commuting from NH to Boston, pregnant, and.

General Studies, College Prep/ Advanced Placement