The National Institutes of Health (NIH) launched the Rapid Acceleration of Diagnostics (RADx) initiative to speed innovation in the development, commercialization, and implementation of technologies for COVID-19 and Flu A/B testing and Women's Health and HIV technologies.

Managed professional services teams to design and deliver large scale Enterprise Content Management and Information Governance platforms/managed services. In a dual role of Program Manager/ Account Manager, led team to effectively guide clients through end-to-end processes including requirements, design, build, content migration, testing, implementation, and ongoing support. Responsible for program lifecycle, building/maintaining client relationships, onboarding and mentoring teammates… Show more Managed professional services teams to design and deliver large scale Enterprise Content Management and Information Governance platforms/managed services. In a dual role of Program Manager/ Account Manager, led team to effectively guide clients through end-to-end processes including requirements, design, build, content migration, testing, implementation, and ongoing support. Responsible for program lifecycle, building/maintaining client relationships, onboarding and mentoring teammates, managing third-party providers, change management, and P&L. Show less

Managed professional services team to design and deliver large scale Enterprise Content Management and Information Governance platforms/managed services. Led team to effectively guide client through end-to-end processes including requirements, design, build, content migration, testing, implementation, and ongoing support. Responsible for program lifecycle, building/maintaining client relationships, onboarding and mentoring teammates, managing third-party providers, change management, and… Show more Managed professional services team to design and deliver large scale Enterprise Content Management and Information Governance platforms/managed services. Led team to effectively guide client through end-to-end processes including requirements, design, build, content migration, testing, implementation, and ongoing support. Responsible for program lifecycle, building/maintaining client relationships, onboarding and mentoring teammates, managing third-party providers, change management, and P&L. Show less

Manage a team focused on policies, process, governance, risk remediation and communications for all Global Desktop & Electronic Communications Products. Led the design and implementation of several key efforts including:  End-to-End Product Lifecycle Tollgate Process Product Data Sheets – a one page look at financial, risk, volumes, and customer satisfaction data Product Buzz – a one stop shop for important product data, videos, tips and tricks. Service Catalog –… Show more Manage a team focused on policies, process, governance, risk remediation and communications for all Global Desktop & Electronic Communications Products. Led the design and implementation of several key efforts including:  End-to-End Product Lifecycle Tollgate Process Product Data Sheets – a one page look at financial, risk, volumes, and customer satisfaction data Product Buzz – a one stop shop for important product data, videos, tips and tricks. Service Catalog – customer friendly portal for products, services, self help, and knowledge management Primary contact for all technology patent litigation and technology audits. Show less

Managed a small senior team focused on going 'green' by building and executing a strategy to take the paper out of banking. Primary areas of focus were building enterprise-wide commodities/utilities and business consulting, both with a strong focus on component reuse opportunities.

Led a team of 140 associates through the lifecycle of development, implementation, testing, reporting, and daily operation of the banks’ innovative image indexing, storage and retrieval utilities delivering images to >200,000 associates and 23 million+ customers.

Managed a team of 80+ associates through the design and implementation of a nationwide Tivoli managed environment to proactively support distributed systems. The team effort included build out of a centralized help desk, procurement, network monitoring facility, problem and change management process, and development of service level agreements between support teams, clients, and vendors. Staffed and managed on-site second level support teams in fifteen cities to support 18,000… Show more Managed a team of 80+ associates through the design and implementation of a nationwide Tivoli managed environment to proactively support distributed systems. The team effort included build out of a centralized help desk, procurement, network monitoring facility, problem and change management process, and development of service level agreements between support teams, clients, and vendors. Staffed and managed on-site second level support teams in fifteen cities to support 18,000 clients. Implemented a common look and feel throughout the various locations to deliver the highest quality customer support. Show less