Cindy Unangst Email & Phone Number

Cambridge, Ma, Us

Bad Homburg, Frankfurt, De

- Responsible for automating business and application processes. In this role, I design, build, test, deploy and maintain automated solutions. - Experience architecting, designing, governing, and maintaining Okta cloud technologies in a large-scale, multi-national enterprise environment - Experience integrating applications with and utilizing Okta SSO, Access Gateway, Adaptive MFA, Advanced Server Access, API access management, Secure Authentication, Access management systems, Identity as a Service (IDaaS), Federation, etc. - Experience Utilizing Okta Universal Directory, Access Gateway, and Advanced Server Access in support of a central/global identity - Experience with authentication standards such as SAML, OIDC, OAuth, etc. - Ensure identity & access management services are designed to be compliant with security and privacy standards and other industry standards and practices - Understand Privileged Access Management (PAM) or Privileged Identity Management (PIM) concepts and processes - Extensive experience with the design and implementation of IT projects and major efforts, including documentation, communication, and coordination of all components - Expertise in coordination and escalation to technology vendor support and ability to coordinate with first- and third-party software vendors as needed for the resolution of business-impacting problems - Experience developing information system design, governance, process, and procedure documentation - Ability to communicate complex and technical issues to diverse audiences, orally and in writing, in a manner that is easily understood, authoritative, and actionable for the business; actively listens to peers' input

San Francisco, California, Us

In this role, I was tasked with providing hands-on implementation and deployment services to Okta customers. I led multiple concurrent customer deployment projects with large and small-sized companies, keeping projects on time. I was also responsible for the continuous improvement of delivery processes and methods. - Knowledge and experience in Identity and Access Management (IAM) and Security space preferred. - Experience designing and implementing solutions to support mission-critical and business programs. - Experience with technologies and protocols to support identity federation (e.g., SAML 2.0, XACML, WS-Federation, WS-Trust, OAuth, OpenID). - SaaS experience: Salesforce, O365, Workday

San Francisco, California, Us

Application Services (August 2015 - August 2018)As a Senior Onboarding Consultant for Centrify Application Services, I provided hands-on implementation and deployment services to our customers. In this post-sales role, I led multiple concurrent customer deployment projects while ensuring long-term success for each one. I worked closely with the Customer Success team to ensure a smooth software deployment and transition to the support and maintenance phase. Duties & Responsibilities:- Worked hands-on with Centrify customers to provide consulting services - Worked with Centrify customers to implement technical and security best practices - Created customized multi-factor policies based on the customer's security needs - Managed project scope, schedule, status, and documentation - Lead interaction collaboration with other Centrify teams to address escalations - Provided mentoring and expertise to new Centrify consultants - SaaS deployment experience: Salesforce, Box, Concur, Office 365, Workday and Gsuite - Extensive Active Directory and LDAP experience - Knowledge of enterprise identity life cycle management processes and standards - Ability to multi-task and manage multiple customer engagementsInfrastructure Services (July 2011 - August 2015)In my role as Senior Professional Services for Centrify Infrastructure Services, I provided onsite design and implementation expertise to our customers worldwide. In this post-sales role, I traveled to customer sites to lead Unix to Active Directory deployment projects ensuring long-term success for each one. In typical engagements, I worked with multiple teams, AD Admins, Network Teams, DBA, and Security experts, to ensure cohesive designs and processes were created to integrate Unix/Linux identities into AD, along with processes to manage/audit elevated access controls.

San Mateo, California, Us

Systems Engineer - Manage complex Unix environments, maintaining 99% uptime for 300+ pieces of hardware - Renegotiated hardware maintenance contracts, saving the department $450,000 a year - Hand-picked by senior management for a special project to develop 2-year Technology Roadmap and create a Technology Roadmap implementation process - Created disaster recovery procedures and scripts used in semi-annual testing involving 75+ application/database servers - Performed specific server configurations according to business unit’s requirements. - Completed 80 server conversions to new hardware including go-live within 6 months of business acquisition - Created automated inventory script to poll active servers and collect information required for maintenance upkeep.Centrify Conversion - Created presentations for senior management, developed and managed Unix to Centrify login conversion - Installed and configured Centrify clients on AIX, Solaris, and Linux platforms - Created AD OU structures, developed security groups - Performed Unix to Centrify conversions on 300+ servers and 2000+ Unix accounts - Created environment specific installation, support, and administration documentation; Conducted training and design sessions for support and security teamsProject Management - Hand-picked to participate on an inter-departmental team to develop a proposal for aging systems; Created 2-5 year technical roadmap in which upgrade projects were determined - Created and managed annual Solaris patching projects; Coordinated testing, production rollout, and outages - Key player in a data center relocation project; Coordinated the physical move of 100+ servers, ensuring all servers were fully operational, tested by application and business owners, and were kept in vendor supported mode

Unix Engineer at Legg Mason. Solaris and AIX

Compaq Alpha Administrator 2000-2005• Created and managed project plan to upgrade legacy systems to current technology• Worked with vendors to gather quotes; Created RFIs/RFPshis included gathering quotes• Upgraded QA, development, and productions servers from Tru 64 4.0G to Tru64 5.1B• Maintained, upgraded, and configured custom Compaq (Brocade) storage device housing more than 17 terabytes of financial data; Configuration included building RAID sets and upgrading controller firmware on ESA 12000, EVA 3000, and EVA 5000• Coordinated with business owners to design a financial server to meet 3 year growth needsSolaris Administrator• Created comprehensive system documentation used by support and systems administrators containing server specific information that could be used as bare-metal restore information• Tested disaster recovery procedures, including recovering system disk, reloading operating system software to a new system disk.• Coordinate, schedule, and perform maintenance down-time during hours where customer is least affected; Maintenance included break-fix, patch implementation, and security fixes• Upgraded servers from Solaris 2.6 to Solaris 8

Randolph Afb, Tx, Us