Cindy Rogers Email & Phone Number

Pleasant Hill, Ca, Us

Key AccomplishmentsPrinciple driver and SME of CMS-FHIR Interoperability transaction conversion, quality assurance and file exchange. Key liaison for internal and external teams. Instituted, designed and implemented reconciliation report, real time tracking, and error visibility. Successfully transfer data with zero failuresOwner of data compliance and provider onboarding for DHCS CalAIM WPC, ECM, CS Programs, established data certification methodology, defined process logic, advanced technical submittal methods, performed robust testing, successfully onboarded over 28 providers, and provider of production support. Served as key representative responsible for encounters and DHCS relations, attended encounter score card and compliance meetings, compiled and distributed requirements to internal stakeholders, and key contributor in identifying errors in encounter processing, and performing data fixes which resulted in 90% of previous errored encounters being accepted by the state.Appointed NCPDP, MagellanRX, and CALINX project point-person, mapped new source data, captured gap and led all development work. Conducted testing, tracked post production issues, created detailed visibility scripts, and set up timely outbound file distribution to delegates. Reduced development time to implement portal claim submission functionality by increasing cross functional team engagement, creation of logical map (JSON->DB->837->UI), gap analysis, alignment of back end testing with business use cases, and held focused review/sign-off meetings with stakeholders.Improved claim processing by enhanced status visibility and cross departmental training, increased error notification, and implemented automated file reconciliation resulting in over 90% reduction of production support calls. Simultaneously standardized provider onboarding, and personally setup over 1100 EDI 837 trading partners and over 615 EDI 835 trading partners.

Key AccomplishmentsPioneered product web UX design, content, flow and created prototype, primary liaison with offshore IT development staff. Tracked and prioritized bug fixes, defined and documented data level specifications, created user stories, test scripts, and test cases, and conducted beta testing with 4 potential customers for the startup Livelihood Webpages, Business Directory, Self-Serve publishing.Key contributor in defining business requirements, product scope, market focus, and strategic costing. Created statement of work, compliance standards, methodology for client acceptance process, and served as primary point-of-contact for affiliated third-party service vendors for Mobile Minded, an Android Application Development Service.Migrated business operations to a third-party on-line software provider. Gathered business requirements, identified gaps unique to multiple like service providers, performed internal testing, created migration plan, performed setup configurations, created production support documentation, and provided training to team members for Happy Tails Pet Services.

San Francisco, Ca

Key AccomplishmentsServed as EDI SME Responsible for onboarding and production support for DMV Trading Partners. Led effort of automation of electronic data acknowledgment reconciliation and report generation.Performed data application synch via SQL and participated in 24/7 production support rotation of mainframe batch processing. Participated in defining product functionality and prioritization of enhancements and defects for upcoming version releases.

Oakland Ca

Key AccomplishmentsImproved key performance metrics for external stakeholders by 30% by authoring transparent data re-certification project plan. Used innovative approach and readily available validation software to quickly identify missing data and make quick work of increasing compliance for over 60 logistics providers.Managed operational data requirements for new airfreight route extension from inception to post-production support while simultaneously supporting three internal divisions program roll outs.Trained existing staff relocating with the company out of state.

Richmond, Ca

Key AccomplishmentsCo-created a front-end any to any mapping tool for use by non-technical in-house staff which resulted in eliminating costly outsourcing of map development, minimized compliance issues and reduced the implementation cycle for new and existing customers by approximately 55%.Prominent Product collaborator involved with UI design, data content, primary and secondary functionality, optimization, creation of internal test data, and user acceptance documentation for proprietary transaction visibility service offering. ship notice and invoice transactions for failed or missing transmissionsTrained new staff during merger/acquisition.

San Francisco, Ca

Key AccomplishmentsOne of only a few staff members selected to be a part of high visibility client mainframe system migration. Conducted in-depth business data analysis and comparison of current rail and ocean freight transportation processes supported by two separate mainframe applications. Tasked with defining and/or confirming data level business requirements and timely conveyance to the project manager to ensure incorporation in the project plan. Solicited feedback from end user groups and created complex end to end test scripts. Tested and certified X12 transaction 212, 214, 322, 404, 410 maps.Company dissolved

Richmond, Ca

Key AccomplishmentsPrimary liaison between the client and development, quality assurance, sales, production support, and managed team of four handling EDI implementation of retail vendor trading partners.X12 standard committee company representative and key team member responsible for migration to x12 standards version 5010 for transactions: 810, 811 812, 820, 824, 832, 850, 852, 856, 860, 869, 870. Responsible for prioritizing development work in alignment with program rollout objectives. Authored Partner/Hub EDI implementation documentation.Company reorganization stalled program and later dissolved position. I was rehired in 2003.

Bachelor Of Science - Bs

Graduated with Honors

Education record

Health Information Technology Health Insurance Billing Medical Terminology Law, Ethics, and HIPAA Healthcare EDI and IT Fundamentals.

Education record

Edifecs Spec Builder

Education record

in process – JIRA, Confluence, Power BI