Cynthia Schultz-Molenda Email & Phone Number

Hazleton, Pa, Us

Hazleton, Pennsylvania, Usa

Responsible for the Supervision and Leadership for the US Cold Hazleton Office Team. Ensure the Customer Service Representatives and Shipping/Receiving Clerks are meeting the expectations of the Customers in a positive and professional manner. Oversee the hiring of the Office employees, as well as the Training. Provide HR functions, working closely with Plant Manager and Area HR Administrator, scheduling background checks and pre-employment drug testing. Process all new employee paperwork and be sure the Employee folders are compliant. Follow up and keep track when all employees are due to receive Health Benefits, payroll status changes, reviews, handbooks, 401K and pension plan. Process Payroll bi-weekly utilizing Kronos Payroll system, working closely with the Hazleton Management Team and with Corporate. Run billing bi-monthly and working closely with Plant Manager to review invoices to maintain accuracy. Handle all Accounts Receivable functions for both the Warehousing portion and the Transportation portion. Using the Lawson Software System to process Credits, transfer Intercompany funds, and run aging Reports. Follow up with Customers who are behind in payments to be sure the aging stays as current as possible. Oversee pallet sales, collecting the payments and making deposits. Work closely with Operations Manager, Warehouse Superintendent and Supervisors in monitoring warehouse processes and inventory functions, such as inventory, recalls, customer claims, customer reports, or requests. Monitor the orders of supplies and equipment for the office and look for cost savings. Work closely with IT Department with the WMS system functions and share the improvements and changes with Office Personnel. Serve on the Safety Committee for the Plant.

Pittston, Pennsylvania, Usa

Responsible for daily solicitation of freight in a defined geographical area. Booking the orders in the AS400 system, some through EDI. Working with assigned Load Planners to find freight that fits current marketing plan and generates most revenue and least dead-head for equipment. Negotiated rates for new lanes not included in current contract with customers. Networking and communication with customers, as well as new leads to build and develop relationships and build up rapport and growth. Follow through with service failures to Develop trust with our customers, as well as theirs, that we will do what we can to complete their supply chain in the manner that is timely, safe and met their expectations. Responsibilities were to solicit new customers who fit the criteria of the current marketing plan for balance of trucking lanes to increase revenue and growth. Daily solicitation and networking with customers and Logistics companies to assist Customer Service Representatives on floor in finding freight in regions under-booked. Duties included collaboration with Division Directors on needs of the Divisions. Succeeded in finding leads for outside Sales Force nationwide. Writing up rate quotes and forwarding to Marketing Analyst and Customers. Single source contact person for larger customers who required one person to manage their account.

Pittston, Pennsylvania Terminal, Usa

Responsible for proper supervision and management of the Pittston Pennsylvania terminal, including sales accounts, personnel and facility management. Directly supervised Dispatcher, Load Planner, and Drivers, Local, Dedicated and Regional. Coordinated resources to ensure the safe, legal and cost effective services to all customers both internal and external. Provided leadership, motivation and direction for the PA terminal. Manage existing customer base along with soliciting new business with the scope of C & C's traffic lanes and business plan. Recruit, hire and evaluate drivers at the PA terminal. Consult with Corporate Safety Department to ensure compliance to work rules and or DOT rules and regulations. Assist corporate maintenance department by ensuring vehicles domiciled at PA terminal is maintained in accordance to corporate established maintenance program. Worked with Warehouse Manager in coordinating unloading, storage, and consolidating Load to Ride shipments outbound.

Laflin, Pennsylvania, Usa

Responsible for research and development of new business for Valley Distributing & Storage Company (a Third Party Logistics and Warehousing Company) as well as their regional trucking firm, City Delivery Service or CDS Logistics. Managing Operations and dispatching at City Delivery Service in the absence of the Operations Manager. Listened to the specific needs of customers to provide them with the best solutions to complete their supply chain management, distribution and transportation. Negotiating rates and forwarding Rate Proposals to potential customers. Coordination and follow up with Customer Service Representatives, Warehouse Management, and Operations Managers to ensure the distribution, packaging, and trucking functions are fulfilling the customer’s expectations, as well as the company’s needs to maintain revenue and profitability. Provided marketing functions such as designing new brochures and folders. Public Relation functions such as meeting with three local Chambers of Commerce, Commercial Real Estate Agents, Economic Development Agencies, and potential prospects to show available warehouse space. Working closely with Sales Affiliations, Traffic Clubs, Logistics Groups, and Railways to follow up on leads and network with peers in the Industry.