Cindy Schuster Email & Phone Number

Maryland Heights, Mo

Greater St. Louis Area

Independent Sales Representative, AVON 2007 – Present• Achieved President’s Club Level 4 years in a rowo Developed loyal, referring customer baseo Collect customer information to determine needs and preferenceso Place orders, receive payments and personally distribute items to customerso Distribute catalogs and highlight salesTrack earnings and expenses

Maryland Heights, Missouri

* Chosen to take on additional duties, streamlined methods to manage vendor requests and inquiries, guaranteeing strict adherence to procedures and quality/integrity/confidentiality requirements under heavy workload.* Act as the primary liaison with internal business partners to organize data requests and address any issues.* Perform rigorous analysis on reports to maintain complete integrity of master data, and provide subject matter expertise in resolve data system issues; aided in creation of new data management standard operating procedures.* Noted for vital input involving development of forms, procedures, and work instructions as a champion of continuous process improvement, resulting in significant improvements to productivity.* Expand technical expertise at every opportunity to better manage approval matrix for JD Edwards.

Maryland Heights, Missouri

* Met all requirements in overseeing Customer Master and Vendor Master records for 500+ employees.* Aligned with customers and vendors to manage records and facilitate enhancements to relevant processes.* Overhauled Check Request form to improve usability and reduce related problem tickets.

Maryland Heights, Missouri

* Reviewed and entered orders while collaborating with up to 30 cross-functional individuals.* Drove complete customer satisfaction while establishing new channels to effectively communicate with staff.* Mastered proprietary software to coordinate order scheduling, handle order acknowledgments, expedite orders, and prepare standard invoice and credit memo documents; earned commendations for knowledge of the entire service and administrative function, and chosen to train new hires on company practices.

Creve Coeur, Missouri

* Supported production purchasing needs for 3 highest-volume accounts, as well as multiple smaller accounts, and excelled as the foremost contact with senior leadership to convey production status.* Achieved same-day purchase order completion on 100% as well as attaining 60% made post-deadline (50% above average).* Led production and support for Purchase Orders in JDE System while constantly seeking out new cost-saving opportunities.* Maintained support inventory in warehouse and worked in line with supply chain experts.* Upheld compliance with product testing guidelines, generated production open order reports, and more to ensure the best possible. * Forged productive, professional relationships with stakeholders at all levels.

Clayton, Missouri

* Defined project scopes and ensured coordination amongst 20+ individuals.* Provided high-quality deliverables and coached on document management to address and resolve performance gaps, implementing a new training program which is now a company gold standard.* Delivered top-tier administrative aid for 12 executives, balancing extensive scheduling and logistics.* Demonstrated strong financial acumen in processing revenue, managing billing reports, preparing invoices/cover letters, and organizing monthly billing packets, in addition to realizing extensive savings across the organization.

Hazelwood, Missouri

* Integral part in the opening of St. Louis Mills: worked publicity events, organized and assisted in Grand Opening events, resulting in very profitable start for all tenants * Coordinated and executed bi-monthly Merchant Meetings * Supervised Customer Service Center operations: staff meetings, fielding requests and concerns, schedule preparation, new-hire training, and preparing performance reviews * Implemented and oversaw Gift Card Pilot Program and handled related issues* Maintained and updated the company website with current job postings and upcoming events * Prepared monthly event calendar for newsletter* Supervised Kids Club program, coordinated all events, and managed budget * Tracked the Marketing Department’s budget and processed all related invoices

Creve Coeur, Missouri

* Prepared, assembled, and distributed sales packages for potential investors, and refined and arranged lease agreements and other real estate contracts

Chesterfield, Missouri

* Developed strong relationships with general contractors and subcontractors through daily communication, resulting in the successful completion of many projects * Complete autonomy over field office operations* Updated project-specific certified payroll logs, compiled monthly progress reports, and created and maintained project files * Managed petty cash account and accounts payable, as well as monthly cost reports* Prepared all bid documents and packages for distribution to general contractors and subcontractors * Handled business correspondence to residents, school districts, and outside construction companies