Cindy Sedan-Couch Email & Phone Number

Fort Worth, Texas, United States

Dallas/Fort Worth Area

• The Kemper family of companies specializes in property and casualty insurance and life and health insurance products for individuals, families, and small businesses. Human Resources Business Partner
• Supported entire Claims Department. Worked closely with Sr. Leaders to assist in aligning with the corporate strategy.
• Worked with Sr. Leaders to establish a succession plan utilizing 9-box calibration
• Worked closely with peers and other HR functional departments to ensure seamless execution of projects
• Investigated all employee concerns
• Enabled Sr. Leaders to be more strategic in their operations by utilizing HR metrics and bench marking

• BAILEY BANKS & BIDDLE Colleyville, TX Human Resources Manager Hired to oversee all aspects of Human Resources to ensure proper policies and procedures were followed.
• Bailey Banks & Biddle was sold by Zale Corporation to Finlay Fine Jewelry.
• Monitored and enforced personnel compliance with federal, state, and safety regulations.
• Responsible for the weekly payroll. All payroll was process through my office.
• Responsible for proper research and payout of any employee commission errors.
• Managed store weekly payroll hours for compliance.

Managed Human Resources activities to support over 10,000 employees at one time. Supported Vice President, Senior Director of Stores, and Regional Managers on employee relations issues.Enabled brands to be more strategic in their operations by utilizing HR metrics and bench marking.Managed grievances ensuring compliance with company policies as well as.

• Human Resource Business Partner (2004-2008)Promoted to assist two major divisions to be more strategic in their operations by utilizing HR.
• Manager Human Resources activities to support over 5,000 employees at one time.
• Supported Vice President, Senior Director of Stores, and Regional Managers on employee relations issues.
• Helped brands be more strategic in their operations by utilizing HR metrics and bench marking.
• Managed grievances ensuring compliance with company policies as well as federal and state laws.
• Monitored and enforced personnel compliance with federal, states, and safety regulations, including laws in Puerto Rico.

Promoted to oversee all operations for 28 One Hour Express Photo labs Provided forecasting and sales plan for current and upcoming fiscal yearManaged sales, payroll and expenses for labsResponsible for hiring managementHandled associate issues, customer service concerns, counseling of associates, and appraisals

Promoted to develop and train all members of management in each department of the store Supported over 35 stores at one timeConducted many different types of training classes consisting of customer service, Eckerd Policy and Procedure, State laws and regulations. These classes were taught to Store Managers, Lab Managers and Pharmacist

Promoted to develop all lab managers and hourly associates in our 1-hr photo labsConducted many different types of training classes and seminarsTrained associates on customer service, Eckerd policies, and sales buildingWrote and implemented different types of training classes for the district, region and companyTrained as subject matter expert for digital.

One of the nation's leading drugstore chains with stores throughout the southeast United States; 2003)Promoted to oversee employee concerns and all training within my district of over 30 storesResponsible for employee concerns within my district of over 30 storesWorked closely with Corporate Human Resources PersonnelCoached, trained, recruited, hired and.

Bachelor, Business Administration

Education record

How to Become an Effective Presenter; Effective Selective Interviewing