Cindy Spencer Email and Phone Number

 Consistently and effectively managed time to achieve optimal efficiency, while utilizing resources and business partners to research and resolve customer issues Ensured world class customer service that fully supported Gap Inc’s brand promise in written form Met and exceeded standardized metrics that are reviewed monthly Developed solutions to increase customer satisfaction and enhance consumer relations Provided First Contact resolution

 Led the interview process by conducting initial phone screen for applicants, as well as scheduling and conducting in-person and virtual interviews  Developed a thorough understanding of the profiles for searching by forming and maintaining a relationship with hiring managers  Coordinated with hiring managers to determine best recruiting process for positions  Identified qualified candidates through a variety of internal and external recruiting sources Presented the issue of Human Trafficking to various colleges, churches, events and youth groups while sharing my story as a survivor of Human Trafficking Brought awareness to the atrocity of Human Trafficking and how it affects our world Mentored young women who have been involved in trafficking  Provided support while working in different safe houses for trafficked women Photographed different events involving human trafficking, and “The Switch”