Key achievements at the $80M+ holiday decoration and decor wholesaler, a multifaceted business encompassing e-commerce, distribution, and showrooms:Comprehensive HR Oversight: Reporting directly to the COO, I assumed responsibility for the corporate office, warehouse/distribution, and all showroom personnel.Robust Compliance Measures: Successfully brought the company into compliance with critical regulations and standards, including ERISA, Record Keeping, EEOC, ADA, Risk Management, and OSHA.Streamlined HR Operations: Introduced streamlined HR operations, spanning Payroll, Benefits, Workers' Compensation, Talent Acquisition, Senior Leadership HR Business Partnership, Organizational Development, Employee Relations, Employment Law, and all HR-related compliance functions.In this role, I pride myself in ensuring HR compliance and operational efficiency while fostering a harmonious work environment.

Pivotal role reporting directly to CEO at $109M+ retail multi-unit jewelry enterprise encompassing 115 locations across the United States.Holistic HR Leadership: Taking charge of the human resources function, I handled HR strategy, payroll, benefits administration, workers' compensation, and talent acquisition.Strategic Partner: Serving as a Senior Leadership HR Business Partner, I collaborated closely with senior management to align HR initiatives with organizational goals.Cultivating Growth: Spearheading Organizational Development efforts to foster growth and adaptability within the company.Employee Advocacy: Nurturing Employee Relations and ensuring adherence to Employment Law and HR-related compliance standards.In this capacity, I played a pivotal role in driving the success and sustainability of the business, utilizing my expertise to enhance performance, foster a positive workplace culture, and ensure compliance with HR regulations.

At HPHRC, we empowered small companies to lay the foundation for rapid and sustainable growth through comprehensive HR consulting services. Core Services at HPHRC included: Strategic HR Partner: Dedicated to helping small companies pave the way for rapid growth, we offered expert guidance in HR fundamentals and strategic planning.Organizational Development: Facilitating growth-oriented organizational structures and practices to optimize efficiency and agility.Compliance Assurance: Ensuring adherence to critical HR regulations and legal requirements, mitigating risks for small businesses.Talent Management: Providing tailored strategies for acquiring, retaining, and nurturing top talent, vital for sustained expansion.Compensation Strategies: Designing competitive compensation frameworks to attract and motivate skilled professionals.Employee Relations: Fostering positive workplace dynamics and resolving HR-related issues for a harmonious work environment.

$1B+ international financial lending and retail business with 1400 locations across the U.S., Canada, and Mexico requiring: Enhanced Retention Strategy: By implementing a comprehensive hiring protocol encompassing new hire assessments, a multi-level interview process, and in-store observation days, I doubled hourly Team Member retention from 25% to 50%, generating a substantial $3M cost savings.Empowering Team Members: Developed and launched a cutting-edge Team Member Orientation and Leadership Development Program, greatly enhancing the onboarding experience and improving Store Management satisfaction. This initiative consistently boosted engagement survey scores since 2012.Optimized Compensation Structure: Established a tier-based wage guideline structure and bonus programs tailored to positions, revenue generation, and the competitive landscape. This strategic move attracted high-caliber candidates, elevated leadership retention from 50% to 80%, and improved financial performance across key metrics.Mexican Division Expansion: As a pivotal part of EZCORP, I laid the groundwork for the growth of Empeno Facil, EZCORP's Mexican division, leading it from 77 to 250 stores over three years.Strategic Organizational Building: Played a key role in creating the USPawn Support Services Organization, overseeing the recruitment and appointment of top-tier executives, including an SVP of Operations, Zone VP, CMO, VP of E-Commerce, and VP of Asset Protection.Efficiency and Cost Savings: Spearheaded a company-wide overhaul of the internal audit department, resulting in an annual savings of $1M in overhead costs while concurrently enhancing the department's effectiveness.

At The Grocery Supply Co., a dynamic $3.3B privately-held grocery distribution company operating alongside the Fiesta Supermarkets retail store chain, I focused on the organization's growth, operational efficiency, and talent management.Mission Amplification: Effectively capturing and communicating our mission through various digital and printed media channels, ensuring alignment and engagement across the organization.Streamlined Recruitment: Partnering closely with the IT team, Initiated a transformative shift from paper-based applications to a robust online recruiting and onboarding system. Simultaneously, we successfully launched a cutting-edge HRIS System to enhance efficiency.Leadership Cultivation: Established and administered a highly impactful Leadership Development Program, strategically designed to foster succession planning, build a robust talent bench, and curtail turnover through enhanced Team Member engagement.Competitive Compensation Structure: In a bid to attract and retain top-tier talent, I devised and implemented a compensation-based pay grade and job levels structure, guaranteeing competitive remuneration at all organizational tiers.

Key Achievements at the $19B privately-held distribution and grocery store company:Transformative Annual Review Process: Pioneered the company's inaugural annual review process, enhancing performance evaluation and fostering a culture of continuous improvement.Strategic Incentive Alignment: Consolidated and aligned company-wide incentive programs with departmental performance goals, driving motivation and excellence across the organization.Union-Free Excellence: Successfully maintained a union-free status across all facilities, exemplifying effective labor relations management.Comprehensive HR Leadership: Overseeing corporate and field HR, I managed union and non-union benefits, recruitment, communications, HRIS, talent management, and training, contributing to holistic HR excellence.

Significant Contributions at the world's largest natural and organic foods supermarket retailer, a $13.64B company boasting 155+ stores across the U.S. and UK:Innovative Education Platform: Pioneered the development of Whole Food Market University, a cutting-edge online education platform, shaping both its format and content.Transformational Leadership: Spearheaded a large-scale organizational transformation focused on nurturing a well-educated and highly engaged team member base.Excellence in Virtual Learning: Received acclaim from the Apple I-Learn Team, earning recognition as a "best virtual learning institution." This accolade was garnered through a multitude of team member learning platforms, including train-the-trainer programs, self-paced interactive courses, and online video excerpts.In this capacity, I made significant contributions to the company's educational initiatives and overall team member engagement, playing a pivotal role in fostering a culture of continuous learning and development.

Comprehensive HR Leadership: Orchestrated the entire HR spectrum, spanning payroll, benefits, risk management, training, and team member communications. Instrumental in securing the company's recognition as one of Fortune magazine's "100 Best Companies to Work for" for eight consecutive years.Enhanced Compliance and Efficiency: Elevated the company's compliance standards and streamlined the implementation of national programs, enhancing effectiveness and efficiency.Talent Retention: Pioneered a structured career path for a national team of 50+ corporate-level members, drastically reducing turnover from a staggering 200% to a mere 2%.Cost Savings through Risk Management: Instituted a national risk management and reporting program, delivering substantial savings of $3.2M.Training Impact: Championed robust national training programs, effectively halving the company's turnover rate.Union Avoidance Expertise: Empowered regional and store managers with toolkits and strategies for successful union avoidance programs.Healthcare Simplification: Simplified healthcare plans by consolidating 40 options into a single healthcare plan, pioneering the first self-directed healthcare program nationwide.M&A Due Diligence: Provided invaluable due diligence support for TMS during five major business acquisitions, including a notable natural food business in the UK.In this role, I contributed significantly to the organization's success, spanning HR, compliance, talent management, cost savings, and strategic growth initiatives.