Cindy Tieu Email & Phone Number

Seattle, WA, US

Renton, Washington, US

Salt Lake City, UT, US

• Successfully led a team of 5-6 employees in a remote setting, focusing on professional development and career advancement.
• Provided support to team members in improving their written and verbal communication skills when interacting with the merchandising team and vendors.
• Performed annual performance reviews and facilitated promotions, as well as conducted annual salary adjustments for team members.
• Organized and conducted regular meetings and training sessions to ensure that the team consistently surpassed KPIs and performance targets.
• Collaborated with project managers to enhance work efficiency within the department by streamlining data presentation and assisting with auditing inventory accuracy across internal systems.
• Coached team members on enhancing their presentation skills for meetings with both domestic and international vendors, as well as the merchandising team on vendor metrics.

Salt Lake City, UT, US

Salt Lake City, UT, US

• Manage an approximate $23 million portfolio of home vendors and live plant vendors; previously managed a $20 million portfolio consisting of top high-valued Footwear vendors
• Manage the end-to-end portfolio (including PO receipts, variance and reconciliation, accounts payable discrepancies, etc.) of vendor accounts with product across multiple categories and vendors with high volume and.
• Drove better performance for the top performing Footwear vendor by identifying problems and finding solutions to improve metrics from 55% in Q2 2018 to 98% in Q2 2019 for on-time ship, reduced vendor caused cancel.
• Responsible for strict adherence to service-level agreements (SLAs) and documentation management for all vendors within my buyer’s portfolio to ensure compliance, proper shipping and accurate order fulfillment
• Partner with Vendor Operations Project Management Team to solve complex vendor issues within our Portal such as requesting the addition of PO creation date to downloadable payment documentation and including necessary.
• Develop strong relationships with Merchandise partners and Directors across multiple divisions to help grow vendor accounts to reach targeted sales demand and company key performance indications (KPIs) by conducting.

Salt Lake City, UT, US

Salt Lake City, UT, US

Seattle, Washington, US

• Responsible for managing and maintaining multiple vendor relationships critical to daily operations including facilities maintenance, space coordination, office furniture management, and office refreshments
• Contracted five new vendors to improve office upkeep by reviewing and analyzing current workplace processes and office spending
• Negotiated a cost savings of over $3000 across all vendors during annual vendor audit for 2017
• Manage all space reconfigurations by coordinating with department managers, IT team, and vendors to ensure all workspace needs are met with minimal disruption to their workflow in a fast-paced environment
• Regularly work with People Team to plan and execute all company-wide monthly events by ordering decorations, supplies, catering, and tracking spending to ensure events are within a yearly budget of $18000
• Responsible for providing outstanding customer service to all levels of the organization and guests by ensuring a welcoming experience to all, and responding to employee office-related requests in a professional and.

Bellevue, WA, US

• Communicated and worked closely with multiple vendors regularly to ensure that coffee machines were running properly, drink coolers were completely stocked, service requests for broken chairs were submitted, and.
• Responsible for maintaining inventory and daily stocking of snacks, disposable cups and lids, plates and cutlery, sugar and creamer, stationary supplies, toiletry items, shipping material, and medical supplies for two.
• Supported a studio of 630 employees by regularly ordering snacks and kitchen supplies from Costco, ordering lunches and dinners, assisting with scheduling meetings and conference rooms, booking travel for employees.
• Assisted events planning committee by organizing and ordering food, supplies, and alcohol as needed for 630 to over 1000 people during morale events, holiday events, and company team meetings
• Regularly worked with HR and recruiting to handout new hire gifts, purchased and assembled all employee and spouse birthday cards, scanned and uploaded appearance releases and non-disclosure agreements
• Reconciled receipts and tracked company spending on snacks, kitchen supplies, office stationary, medical supplies, and employee travel

Bellevue, Washington, US

• Accurately filed export documents on a daily basis into edoc while making sure all documents met compliance and provided required information to complete Electronic Export Information and Bill of Lading Instructions.
• Contacted customers on daily basis for export documents and answered questions to help ensure that information is submitted on time to prevent shipments from rolling to the next vessel
• Regularly assisted in revisions of shipping instructions and updated shipment information in ETMS such as vessel information, estimated departure dates, container and seal numbers
• Supported customer service reps by assisting in entering and updating booking confirmations

Seattle, WA, US

• Supported senior administrative assistant with department-sponsored conferences ranging from 30-300 participants by assisting with registration, generating invoices and receipts, and processing payments
• Accountable for completing ongoing projects, such as weekly mailings, archiving old documents, and processing weekly course payments with minimal supervision
• Provided support for Associate Dean by researching, collecting, compiling, and analyzing data for various projects impacting office of Professional Learning initiative

Ramsey, NJ, US

• Strengthened communication skills by collaborating with seven-member team virtually to respond to a 50-page Request for Proposal (RFP) and submitted a 120- page response with solutions for a case competition
• Created and presented a 30-minute PowerPoint presentation summarizing responses to RFP that focused on customer needs
• Provided sales managers with recorded responses from contacting over 300-customers during a satisfaction survey to ensure that company was meeting customer standards

Seattle, WA, US

• Provided administrative support by recording, processing, and sending unclaimed property checks weekly
• Assisted administrative assistant with arrangements of meetings, events, and department celebrations while balancing multiple projects for other department teams, such as separating hiring applications, electronically.

Seattle, WA, US

·Performed program tests within internal systems to make sure data was up to date and valid·Created labels for files and processed over 3000 files into the department filing system·Filed and stored sensitive company information·Conducted data analysis in Excel

Seattle, WA, US

·Filed personal employee information·Archived over 100 employment files into a computer spread sheet·Updated employee information in company computer programs such as PeopleSoft ·Researched and benchmarked external organizations

Seattle, Washington, US

• Filed personal employee information