Cindy Tse Email & Phone Number

Hong Kong Sar

香港特別行政區

All-rounded HR Function• Perform a full spectrum of HR functions including but not limited to ◦Handling Payroll, MPF ◦Handling Salaries Tax filing, and aiding preparation of annual audit report ◦Full Employee Lifecycle ◦Compensation & Benefits ◦Employee Engagement ◦Formulating internal and investor reports• Built an Employee Handbook and HR SOP from scratch by myself.• Provide professional opinions on the HR initiativesMain Coordinator of 8+ Different Kinds of Fundings & Subsidies (22+ cases)• Apply for and claim fundings and subsidies, such as @BUD @TVP @EMF @TSSSU+ @HKSTP Acceleration Programme @STEM Internship Programme• Liaise with government officers, HKSTP staff and relevant parties to follow up on claims and compliance• Research and identify funding opportunities that align with the company’s goals and objectivesAdministration Manager• Improve the infrastructure such as systems, policies and procedures• Maintain smooth daily operations• Co-lead the team to pass the ISO27001 Surveilance AuditFinance Function• Handle expense claims, accounts payable and AP records maintenance• Reconcile all outgoing transactions on Xero• Maintain fixed asset register for logging expenses amortization• Build an AP/Billing SOP from scratch by myself• Support cost reduction

香港特別行政區

Management Oversight• Oversee and maintain daily business operations• Review and update company policies and procedures, and create an operational manual and a response template • Develop and implement growth strategies, for instance, ◦Head a marketing campaign aiming to increase websites brand awareness and ranking through SEO techniques by writing >180 copywriting articles in both Chinese and English ◦Handle the compliance and claims of multiple subsidies for budgetary control, including Futuremakers’ first job, WOPS, EPEM, FAST, and BUD fundProject Management• Head a BUD project expanding business to Singapore• Plan how to execute the whole project and prioritise the to-do list• Coordinate the development of a WordPress website& a customised plugin from scratch, including preparing all the elements needed, communicating our needs with foreign developers, UAT, and editing contentsTalent Acquisition & Training• Source and interview candidates, and handle onboarding matters• Train a small multicultural team of new staff and freelancersAdministrative Tasks• Perform administrative tasks, including but not limited to ◦Payment settlement, checking up accounts and record-keeping; and ◦Director's schedule and appointment management• Other ad hoc tasks assigned by the director

Hong Kong

・Provide general office administrative support and secretarial support including handling correspondences, coaching part-time helpers, communicating with vendors・Better company rules and regulations, including editing of manual・Offer customer services and problem-solving・Handle clients' enquiries (via Whatsapp, phone, email and Wechat) and complaints・Update client database (handled information of approximately 8000+ clients)・Stock keeping and office supplies procurement・Maintenance of smooth business operation・Execute ad-hoc tasks assigned by the Director

・Proofread mock examination papers for HKSI LE mock exam questions and IIQE mock questions (proofread over 1,000 questions in both English and Chinese・Perform clerical work including restoring errors of records and collate orders data and purchase records

香港特別行政區

・Specialise in Financial Services talent acquisition across securities firms, asset management firms, insurance firms, buy-side, sell-side, family office, etc.Provide recruitment services to institutions in the Finance, Banking and Insurance sectors・Liaise with our clients and candidates via phone calls, email and social networking apps・Match candidates, conduct candidate interviews, compose profile summaries and arrange interviews・Set up the recruitment procedures・Provide suggestions on data processing and keep a database for our 8000+ candidates