Cindy C. Email & Phone Number

San Jose, Ca, Us

San Jose, Ca, Us

Participated during diligence phase to assess deal risk and compliance risk. Led cross functional teams to analyze impact, define integration approach and plan integration activities to enable orderability of acquired products using Cisco systems and tools. Managed execution of integration deliverables and ensure alignment across Product Ops teams, Business Unit Product Managers and various compliance teams (Export, Import, Third Party Software/Open Source, Hardware product regulatory compliance (Safety/EMC/Country specific compliance).Software acquisitions included DeepFactor, Isovalent, Accedian, Lightspin, Sedona, Slido, IMIMobile and Duo Security. Hardware acquisitions included Accedian and Fluidmesh, Improved acquisition integration processes through lessons learnedBuilt a tableau dashboard to showcase the status of acquisition integration across supply chain tracks

San Jose, Ca, Us

Manage orderability schedule for new software product introduction and special bundle offers (such as Enterprise License Agreement, usage based subscription and billing):• Work with product marketing to review release schedule and royalty requirement• Ensure delivery requirements are met before making new product SKUs orderable Partner with cross-functional teams (Engineering, Product Marketing, and Supply Chain) to resolve cost, quality and delivery issues for 4 Security product lines during sustaining phase until End of Life (EOL):• Actively manage implementation schedule of Engineering changes in factory• Interface with stakeholders to quickly identify root cause and resolve issues causing production line stop• Address component EOL impact, analyze demand and supply requirements, drive consensus and approval for component last time buy quantity• Proactively monitor critical component supply usage, identify potential shortage risk, recommend mitigation plan, and track execution to ensure supply continuity• Drive closure for all manufacturing related quality issues• Review cost drivers data and recommend opportunities for improvement• Proactively work with broker to minimize excess and obsolete inventoryAct as scrum master on an initiative that aims to create a UI/UX framework that can simplify the 3rd party software selection and registration process.

San Jose, Ca, Us

Global Process Owner for sustaining Product Lifecycle Management (PLM) related activities:• Led the sustaining council and forum, focused on improving and automating PLM processes• Served as focal point supporting the sustaining program manager community (~80 people) • Maintained a community online presence to encourage collaboration and information sharing• Championed process changes and new tool adoption across the community• Facilitated discussions to gain consensus among different teams• Worked as a project manager for the value engineering process transformation initiativeLed the process development for Software Product Data Management initiative, which is about building traceability of royalty components in the Bill of Material (BOM):• Identified stakeholders, conducted meetings to discuss existing processes and finalize new process flows, planned new capability requirements, and reviewed IT implementation• Communicated process and tool changes to the cross-functional stakeholders (product manager, engineering, and operations) at both management level and user level• Developed training material and documented process flows to educate affected roles• Continued to review ‘Run the Business’ metrics and refined process based on user feedbackParticipated in several business transformation initiatives to integrate software into Supply Chain processes: identified stakeholders, conducted survey, identified pain points, evaluated solution options, and implemented solution

San Jose, Ca, Us

Managed an IT project that implemented a new subclass in the Oracle Agile PLM system: gathered requirements, evaluated downstream impact, obtained stakeholders buy-in, validated implementation, maintained project schedule and supported the new capability & process rolloutParticipated in the foundation release of Agile PLM initiative, defined software requirements, identified test cases, executed functional testing, and documented software related changesImproved various Product Ops process documents and templates to include software tasks by working with many business users in the New Product Introduction (NPI) areaCreated end-to-end software product release process flow by consolidating processes in different functional areas: licensing, publishing, compliance, sourcing, and fulfillmentFacilitated cross-functional meetings to address SW product release issues as needed

Santa Clara, California, Us

Led six Enterprise Application Integration projects at different client sitesDesigned operation-monitoring rules to provide breakdown detection and automatic recoveryDelivered a highly visible Complex Event Processing solution, which correlated real-time network security events and generated alerts based on predefined rulesResolved performance issues to improve Order Management processCreated highly reliable and scalable design specifications and deployment architecturesImproved developer productivity by teaching them the best practices on business process design patterns, Enterprise Service Bus (ESB) usage, and Service Oriented Architecture (SOA) Collaborated with business analysts and technical teams to finalize requirements and plan realistic deliverable schedulesMajor clients included: National Semiconductor, Williams-Sonoma, Lockheed Martin, Websense, State Fund, Hawaiian Telcom, Grupo Elektra, Roche, Wynn, and Harrah’s Entertainment

Santa Clara, California, Us

Created test case automation infrastructure to reduce cost and shorten release cycle, executed test cases, and certified TIBCO products for international markets Led three interns on developing tools to facilitate localization processResearched internationalization (I18N) requirements for various industry standards and technologies and compiled I18N guidelines for developersContributed to knowledgebase on globalization related presentations, FAQs, solutions, and tools since group’s inception

Designed and implemented several tools, including Workforce Administrator, the main administrative tool for Edify’s flagship productLed the Engineering effort to internationalize Edify software for the Japanese market by acting as a liaison between Japanese customers and Engineering groupPracticed complete software development cycle: collect feature requirements, write specification and design documents, implement prototypes, develop, test and release software, and enhance subsequent releases

Mba

Bachelor, Computer Science

Bachelor'S Degree, Computer Science