Cindy Zemko Email & Phone Number

Elgin, Il, Us

• Led and managed a team of six personnel interdepartmentally by providing operational and performance oversight, outlining expectations, providing task guidance, and spearheading team-building activities, ensuring optimized synergy.• Managed a $2.5M professional development and membership budget through solid project and risk management skills—increased revenue by 20% through developing and delivering over 70 innovative e-learning products annually.• Collaborated with board members and other team leaders to develop and implement a new three-year strategic plan. Led multiple board task forces to provide recommendations for board approval.• Produced multiple events annually, including overseeing gala and fundraising programs, negotiating hotel contracts, and managing all event logistics that met members’ continuing education hours, increased engagement, and improved satisfaction.• Facilitated live and virtual training on the organization’s new initiatives.• Collaborated with board members, volunteers, SMEs, and key stakeholders to evaluate and refine an educational strategic plan for 15,000 members.

St. Charles, Il

• Developed partnerships with industry stakeholders and 60+ college and university training programs through industry events, communication, and presentations to promote the organization’s credentials and increase membership. • Directed publishing of two textbooks, curriculum, and exam preparation publications, including securing multiple vendors and ensuring the project was released on time and within budget. • Drove operational excellence by re-inventing a net-loss live meeting into a high-demand, sold-out hybrid event, increasing revenue by 150%, and re-vamped an education program by implementing online audit procedures, reducing staff time by 50%.

St. Charles, Il

• Led website redesign project through vendor selection, content creation, and collaborating with department leads to create a refreshed and user-friendly site.• Redesigned 30+ courses using adult learning methodology and assessed learning gaps to improve student retention, engagement, and overall user experience.• Created weekly association communications by maintaining a marketing calendar, collaborating with staff, writing creative content, and designing visual impact to promote association events and goals.

Schaumburg, Il

• Analyzed contract management processes and developed online tools to improve business efficiencies across multiple departments.• Created onboarding training roadmap for 600+ department members for improved communication and synergy.• Assessed training needs for attorneys and planned virtual and live events on several vital legal topics including ethics, mergers and acquisitions, patent law, and cybersecurity to meet the growing learning needs of staff.• Provided administrative support to a team of attorneys and paralegals by processing weekly timesheets, assisting with HR-related tasks, handling sensitive legal documentation, creating reports, and all other administrative matters to best support the team in meeting their goals.

Post-Baccalaureate Certificate - Instructional Design And Technology, Educational/Instructional Technology

Associate Certification, Project Management

Associate Certificate - Project Management

B.S., Nutrition And Dietetics

A.S.