White Sox Stadium Operations

Directed a team of crew members in executing daily tasks, making sure they demonstrated team collaboration and ensured compliance with company policies and procedures.

● Guided a team of 3 writers, assisting in publishing 20+ articles per month.● Executed comprehensive SEO optimization strategies, contributing to an increase in online readership.● Adopted an editorial calendar, resulting in a 20% improvement in content consistency and quality while maintaining a publication of 5-6 articles per week.

● Showcased adept problem-solving skills and cashier duties, efficiently resolving customer concerns and discrepancies.● Effectively assisted over 40-50 customers daily, providing accurate information and fast ice cream service. Managed inventory operations, guaranteeing accurate stock levels throughout the day.● Upheld a high standard of cleanliness, ensuring a welcoming environment for customers.● Collaborated in launching a seasonal menu, introducing two new items, and driving a 10% increase in customer spending.

● Processed orders, entered customer information into the system, shrink-wrapped and loaded products onto trucks, securing timely and accurate fulfillment to meet customer demands● Organized warehouse spaces, lifting boxes weighing up to 50 lbs for shelving. Applied systematic shelving and storage solutions to enhance product visibility and accessibility, facilitating seamless retrieval during order processing.● Regularly contributed to an organized and tidy warehouse environment, establishing smooth workflow.