Cintia Castillo Email & Phone Number

Reston, Virginia, United States

Assessed state and federal agencies providing $10M in high quality IT software solutions.· Implemented Salesforce CRM, data management, Marketing Cloud, and Sandbox software to clients.· Built 200 Statement of Work templates appraising scope, deliverables, and company’s operationalservices to track milestones.· Facilitated discussions with board members, financial consultants, and procurement members todistribute account metrics.· Strong understanding of contract vehicles, policies and procedures in different states, and reportingaccurate buying decisions.· Collected and processed CRM payments from partners and agencies; following up with agencies andvalidating purchase orders of the services or Salesforce licenses.

Tysons Corner, Virginia, United States

Providing the right solutions and helping customers needs Working with small business, government professional Helping all different type of business find the right solution and connecting them with the right resourcesHelping reset hardware issues, setup and working with account setup Providing knowledge about Apple technology and applications Enriching customers lives, creating trusting relationships with customers Performing troubleshooting on iOS devices and MAC OSWorking in fast pace environment where giving customers consistent and being knowledgeable of all Apple technology Visual merchandising MAC OS and iOS devices

Richmond, Virginia Area

Interacted regularly with WPP families in order to identify needs and concerns and communicate them to WPP staffAssisted families with daily needs: grocery store, calling cards, pharmacy, etc.Transported families to medical appointments and facilitated communication between medical staff and familiesMaintained logs of activities and completed work