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Cinzia Fiini Email & Phone Number

Customer Service Representative at PETRONAS Lubricants International at Customer Service Representative
Location: Turin, Piedmont, Italy 9 work roles 3 schools
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Role
Customer Service Representative at PETRONAS Lubricants International
Location
Turin, Piedmont, Italy
Company size

Who is Cinzia Fiini? Overview

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Quick answer

Cinzia Fiini is listed as Customer Service Representative at PETRONAS Lubricants International at Customer Service Representative, a with 2394 employees, based in Turin, Piedmont, Italy. AeroLeads shows a matched LinkedIn profile for Cinzia Fiini.

Cinzia Fiini previously worked as Customer Service Representative at Customer Service Representative and Modern-jazz dance teacher | Choreographer at Scuola Di Ballo Sergio Sampaoli. Cinzia Fiini holds Master Degree In Communication For Institutions And Companies, Degree Course In Communication Sciences, 110/110 With Honors from University Of Turin.

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Customer Service Representative

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Profile bio

About Cinzia Fiini

As Customer Service Representative I'm the first contact between the Customer and the Company, providing detailed information and exhaustive support to PLI Export Customer and Formula 1 partners. I handle input, follow up orders and deliveries, make sure that all request are done in time and correctly. I work closely with Logistics, Export Area Managers, Production and Demand Planning department.The role of Assistant Manager to the Vice President of the Dance Foundation has allowed me to develop the skills acquired with University training and has given me the opportunity to interface multiple public and private realities.My experience in a Marker leader Internet Company has enabled me to grow professionally.I worked on drafting adverts, verifing reports, managing and planning the suppliers agenda and checking the invoices every month.My tasks were also lead time management and content marketing control.I was direct point of reference for suppliers and Company departements.I audited reports.I organized regular inter-departmental meetings with Marketing, IT, Purchasing to coordinate and develop innovative ideas and new products.I supported Sales networks ensuring customers satisfaction.Problem solving and working as part of a team are my qualities.My experience as a dance teacher and artistic director improved my skills in event coordination and organization, developed my creativity and allowed me to show my artistic ability. I always respect my students needs expetation and orientation.Precision, determination, cooperation, attention to details, result-oriented complete my profile.

Current workplace

Cinzia Fiini's current company

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Customer Service Representative
Customer Service Representative
Customer Service Representative at PETRONAS Lubricants International
kuala lumpur, kuala lumpur, malaysia
Employees
2394
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9 roles

Cinzia Fiini work experience

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Customer Service Representative

Current

Villastellone

- Pre and post sales assistance for the commercial network for the resolution of production problems in order to guarantee full satisfaction for the end user both through ticketing services and through direct channels such as mail and phone.- Customer support to provide information on the progress of the order.- Testing to verify the production workflow and the marketing regulations were respected on the applications in production.- Main contact person for Purchasing, Marketing, IT, Processes, Logistics, Planning, Production, Export Area Managers and Forwarders.- Monitoring and follow-up of the status of orders and their shipment.- Billing and export practices: support in case of potential billing problems, price verification, discounts and established price campaigns.- Management of export documentation such as certificates of origin, certificates of analysis.- Management of complaints and product compliance.- Technical Support: Customer Service for International Operations is the gateway for questions related to technical matters.

Jan 2020 - Present

Modern-Jazz Dance Teacher | Choreographer

Current
Scuola Di Ballo Sergio Sampaoli

Torino, Italia

Modern-jazz dance teacher, choreographer and artistic director for adult classes at intermediate level and teen group.

Nov 2012 - Present

Executive Assistant To The Vice President

Fondazione Egri Per La Danza

Torino, Italia

Programming | Managing | Reporting | Promotion

Jun 2019 - Dec 2019

Demand Planning And Supply Chain Specialist | Production Governance

Torino, Italia

- Product Planning- Verification and decision of target time and production methods - Production flow management- Defining supplyer contracts with Purchasing, Marketing and IT- Support to external supplyers with regular updating meetings - Monitoring and supervising the quantity and quality of the productions with respect to lead times and shared KPI- Creation of models to evaluate incentive or penal cost saving - Daily task assignement- Time management in emergencies and priority changes- Stock and backlog monitoring, analysis and reporting - Production data for invoices - Use of SAP, SFE, Salesforce- Coordinating meetings and conference calls, with consequent meeting reports- Maintenance, organization and implementation of documentation archive- Agenda planning and management- Preparation of presentations and required documents- Contact person for multiple offices and areas

Apr 2013 - Jan 2019

Team Leader Of Print & Voice, Marketing And Customer Services (Bup) Business Unit

Torino, Italia

- Team Leader of Business Unit Print & Voice, Marketing and Customer Services office in the advertising area.- Office organization with 10 resorces.- Managing and organizing human resources, reporting directly to central management.- Internal control of production and suppliers.- Monitoring and supervising the quantity and quality of production with respect to lead times and shared KPI.- Monthly invoicing to suppliers. - Daily task assignement.

Jun 2012 - Mar 2013

Employee In The Business Unit Print & Voice, Marketing And Customer Services (Bup)

Torino, Italia

- Daily task assignement.- Compilation and review of advertising spaces of SMEs and Local customers.- Daily contact with sales agents and customers to solve processing problems relating to paper advertising spaces, Seat Pagine Gialle and Pagine Bianche mini-sites, 89.24.24 service, directly and also through ticketing service.

Oct 2007 - May 2012

Modern-Jazz And Preparatory Classical Dance Teacher

School Of Dance Insieme Danza

Torino, Italy

Modern-jazz dance teacher from 2004 to 2012. - Propedeutic teacher from 2008 to 2009.

Jan 2004 - Dec 2012

Design Assistant | Marketing Developer | Communication

Quid Web&Media S.R.L.

Ivrea (To)

Design assistant as marketing developer and communication for the web advertising project for the Nordkapp clothing brand.

Dec 2006 - Feb 2007

Assistant To The Realization Of Advertising Video Productions

Videolook S.R.L.

Caluso (To)

Sep 2006 - Nov 2006
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3 education records

Cinzia Fiini education

Master Degree In Communication For Institutions And Companies, Degree Course In Communication Sciences, 110/110 With Honors

Bachelor'S Degree In Communication Sciences, Degree Course In Communication Sciences, 109/110 Vote

Diploma Di Maturità Classica, Classical High School Diploma, Marks 90/100

C. Cavour High School Of Turin
FAQ

Frequently asked questions about Cinzia Fiini

Quick answers generated from the profile data available on this page.

What company does Cinzia Fiini work for?

Cinzia Fiini works for Customer Service Representative.

What is Cinzia Fiini's role at Customer Service Representative?

Cinzia Fiini is listed as Customer Service Representative at PETRONAS Lubricants International at Customer Service Representative.

Where is Cinzia Fiini based?

Cinzia Fiini is based in Turin, Piedmont, Italy while working with Customer Service Representative.

What companies has Cinzia Fiini worked for?

Cinzia Fiini has worked for Customer Service Representative, Scuola Di Ballo Sergio Sampaoli, Fondazione Egri Per La Danza, Italiaonline, and Seat Pagine Gialle Spa.

Who are Cinzia Fiini's colleagues at Customer Service Representative?

Cinzia Fiini's colleagues at Customer Service Representative include Ts. Rabiatul Adawiyah Muhammad, Taher Waheed, Aurélio Domingos, Diyana (Md/Mlng), and E.Karthigan Enathayalan.

How can I contact Cinzia Fiini?

You can use AeroLeads to view verified contact signals for Cinzia Fiini at Customer Service Representative, including work email, phone, and LinkedIn data when available.

What schools did Cinzia Fiini attend?

Cinzia Fiini holds Master Degree In Communication For Institutions And Companies, Degree Course In Communication Sciences, 110/110 With Honors from University Of Turin.

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