Cinzia (Cindy) L. Email & Phone Number

Salisbury, Md, Us

Salisbury, Maryland, United States

Department of Communication:° Teaching Business and Professional Communication

Salisbury, Maryland, United States

Graduate Research Assistant at The Bosserman Center for Conflict Resolution:° Collaborated with the Executive Director on initiatives including community mediation, conference planning, international conflict intervention, lecture series marketing, and research data management. ° Conducted research as part of a co-sponsored grant with the Maryland Judiciary's Mediation and Conflict Resolution Office (MACRO) to improve ADR services for individuals with disabilities. ° Taught and mentored students as a teaching assistant and guest lecturer for courses on Mediation, Conflict Resolution, Bosserman UNESCO Fellowship, and Family Communication. ° Contributed to the United Nations Regional Center of Expertise (UN RCE) communication committee, assisting in the development of a new Americas web portal and social media marketing policies. Student Scholarships and Honors:° Senator Mary Beth Carozza Legislative Scholarship Recipient, 2021 and 2022° UNESCO Fellow, 2021 and 2022° The Proctor Family Graduate Scholarship Recipient, 2022° The Arun and Sunanda Gandhi Graduate Scholarship Recipient, 2022° Omicron Delta Kappa, The National Leadership Honor Society, 2022

Salisbury, Maryland, United States

° Partnered with Dr. Arun Gandhi (Peace Farmer and 5th grandson of the venerable "Mahatma" Gandhi) to provide opportunities for hands-on education in Ghandian history.° Served humanitarian needs through managing fundraisers supporting grassroots and NGO projects based in principles of nonviolence and individual service. ° Managed the philanthropic Gandhi Legacy Tour including its marketing, sales, and traveler coordination.° Handled the international public relations and website for Dr. Gandhi.° Freelance business consultant providing small business coaching in areas such as operational success, marketing, strategic planning, and both employee and vendor management.

Greater Philadelphia Area

° Led the strategic and tactical efforts supporting global enterprise SaaS sales.° Responsible for recruitment, hiring, training, development, and success of the Solutions Architecture team.° Mentored new Enterprise Sales Executives and Customer Success Managers. ° Collaborated with Product Engineering to influence strategic product direction.° Assisted Marketing with aligning product messaging for consistent market deployment.° Co-developed and facilitated comprehensive platform technology sales training.° Collaborated in developing global client portfolio goals for company market growth and revenue targets. ° Developed custom technical solutions for complex global organizations.

Horsham, Pa

° Led enterprise sales lifecycle including facilitating client meetings, technical reviews, project scoping, and both contract negotiations and red-lining to achieve sales goals.° Evaluated technology stacks and recruitment process gaps to devise creative solutions for driving talent acquisition success.° Developed product pricing matrices to scale business verticals and client operations by size.° Assisted with developing and facilitating company-wide technical and functional product training. ° Coached sales team members on presenting and selling clients on the SaaS platform’s value propositions.

Horsham, Pa

° Created the Solutions Architecture / Sales Engineering business function within the company.° Created pre-sales tools to engage prospective clients.° Provided critical technical sales support during the active client-buying lifecycle. ° Educated sales team members and clients on product features, functionality, integrations, and planned roadmap deployments. ° Facilitated the decision-making and buying process by functioning as a trusted advisor to clients; providing industry trends and advice from my experience as both an Implementation Project Manager and former HR Leader.° Provided competitive intelligence to Sales team members to support effective sales objection management.° Developed the HR Technology industry benchmarking tool for auditing career websites; results annually published in The State of Talent Relationship Marketing Report.

Horsham, Pa

° Led Implementation team in end-to-end project management including planning, technical requirements gathering, scheduling, Engineering communication, and managing both risk and budget within the project timelines.° Collaborated with Engineering to build and deliver innovative solutions to meet client use cases and accelerate product roadmap deliveries.° Utilized Scrumfall methodology to lead the Engineering and QA teams in risk reduction and on-time deliveries within scope of services.° Recruited, hired, trained, and managed the Implementation Specialists and Customer Success Managers. ° Taught strategies for account management up-sells and maintaining client satisfaction.° Developed communication strategies for delivering project performance to stakeholders (internal and external), including managing escalated client issues.° Problem solving for project management and engineering inefficiencies.

Greater Philadelphia Area

° Strategic leadership of international recruitment marketing, employment branding, sourcing program, and associated HR technology.° Execution of $2 million dollar recruitment and digital marketing budget for effective staffing operations.° Management of vendor relationships including vendor selection, contract negotiation and execution, and performance oversight.° Oversaw execution of social media rebranding and content strategy refresh (LinkedIn, Twitter and Facebook). ° Subject matter expert facilitating industry best practice webinars and speaking at industry events on Recruitment Marketing. ° HR technology blogger for the award-winning blog: The Seamless Workforce.

Greater Philadelphia Area

° Led expansion of recruitment marketing talent attraction model and associated HR technology to international acquisitions.° Implemented custom recruitment marketing and job distribution technology to accelerate hiring success.° Managed the tactical team responsible for job posting, social media content marketing, and employment brand management.° Developed and facilitated corporate-wide HR technology, sourcing, and re-branding training for staffing operations. ° Guest presenter and blogger on big data driven recruitment marketing strategies for industry vendors and conferences.° Advisor to C-suite leadership on market trends; influencing strategy development and buying decisions.° Project managed effective HR technology integrations and the career site re-branding initiative.

Greater Philadelphia Area

° Planned, developed, and executed the recruitment marketing and social media strategy for U.S. teams.° Managed one Recruitment Media Associate in successful execution of tactical job posting strategy for staffing operations.° Partnered with corporate procurement in vendor selection through effective contract negotiation, execution, and management.° Project managed and implemented multiple HR technology and compliance initiatives successfully.° Created ad hoc recruitment marketing campaigns and new sourcing strategies to build candidate pipelines and fill difficult job openings.° Tracked performance of and optimized sourcing and media strategies to ensure efficient strategy execution.° Problem solving technical issues for all HR technology and related programs.° Development and facilitation of recruitment marketing best practices training.

Greater Philadelphia Area

° Designed online and in-person training content for effective sourcing and recruitment, staffing sales, HR technology usage, and HR compliance.° Facilitated in-person new hire training for sales and recruitment teams.° Created and deployed content for the internal Communications program.

Greater Philadelphia Area

° Managed outsourced recruitment programs for the wind-turbine, healthcare, and oil industries. ° Collaborated with clients to develop effective recruitment and sourcing strategies. ° Managed three junior recruiters in effectively meeting team deliverables and KPIs.° Sourced and recruited candidates for clinical, engineering, and managerial roles.

Greater Philadelphia Area

° Sourced and recruited engineers and technical professionals for Goodrich Aerospace manufacturing operations.° Sourced and recruited employees for a brand new technology division at Microsoft.° Handled corporate marketing needs for internal recruiting incentives.

Reading, Pennsylvania Area

° Obtained licensing in Life, Accident and Health Insurance as well as Series 6 and 63 Securities.° Facilitated financial planning needs of clients across a suite of retail bank and insurance products.° Supported effective and secure daily retail bank operations.

Master Of Arts - Ma, Conflict Analysis And Dispute Resolution, 4.0

Activities and Societies: UNESCO Fellow and Omicron Delta Kappa: The National Leadership Honor Society

Bachelor'S Degree, Italian And Communication, Rhetoric

Activities and Societies: Gamma Kappa Alpha: National Italian Honor Society, National Society of Collegiate Scholars, Lambda Sigma.

Certificate, Italian Language

Activities and Societies: Study Abroad in Florence, Italy.