Ciobanu Andrei Email & Phone Number

Bucharest, Romania

• Transform business requirements into technical specifications (functional and non- functional requirements);• Have a continuous interaction with the Stakeholders and Product Owners to clarify the business requirements;• Participate in defining the technical solution design, together with the Solution Architect and the development team;• Create User stories and work closely with the development/ testing team members, to implement system requirements;

Bucharest, Romania

• Identifies and define the functional requirements for the assigned project, designing/planing suitable solution;• Works autonomously in the analysis and consolidation gathered information needed to sustain the delivery of specific document(Business Specification, Technical Specification, Solution Proposal);• Facilitating design session with the implementation team to define the solution; • Sustaining IT PM functions with inputs related to effort estimation, impact in other IT or business areas that need to be involved;

Bucharest, Romania

• Coordinating daily business activities of the unit, providing training and assistance when needed in order to develop knowledge and professional skills;• Verifying the accuracy of the data processed inside the unit using different reports/tools;• Setting and managing users for electronic payment tools with remote access;• Maintaining and monitoring the relationship with external providers of services or products related to the activities carried out by the E-banking function;• Providing support regarding the audit process on the bank's electronic applications;• Providing support for business product and digital implementation departments (eg: system changes, depending on the specifics of the applications);• Reconciliation of collections for suppliers for whom the bank provides invoice collection services;• Planning and testing the business continuity plan in the own area;

Bucharest, Romania

• Coordinating daily business activities of the unit, providing training and assistance when needed in order to develop knowledge and professional skills;• Verifying the accuracy of the data processed inside the unit using different reports/tools • Developing and improving internal procedures and working instructions;• Providing consultancy and support to other departments in developing new products/ applications related to different business areas;

Bucharest, Romania

• Commission Settings for all business product range;• Providing training and assistance to new employees in developing their knowledge and professional skills;• Providing assistance and support to other departments in developing new products (involved as a tester)/ applications related to the banking operations and business products area/ 4 eyes validation for different products settings;• Implementation of different retail and corporate banking products;• Providing branch support on operational issues;

Bucharest, Romania

• Modifying system's settings for certain Cash Management products according to business decisions;• Setting/modifying special commissions and settings based on the requests received from branches and other departments;• Monitoring/modify the values of the commissions at certain reviewing points;• Providing second level support for business colleagues;

Iasi County, Romania

• Providing first level customer support, informations, investigation of certain situations that may occur (account/ATM or card related) to internal and external customers (individuals and companies);• Changing daily/monthly trading limits for debit/credit cards, locking / unlocking PINs/cards;• Identifying the buying needs of existing and potential customers;

Iasi County, Romania

• Recruitment and team management of credit consultants;• Team training regarding daily activities;• Organization and control of marketing activities in the assigned area;Administrative activities;

Iasi County, Romania

• Approaching and counseling new cusomers, offering the best financial product for their needs;• Credit application input/ getting the credit contract ready and making sure it gets approved, following every necessary step;• Offering support/ counseling actual clients ;

Master'S Degree, International Business, Trade, And Tax Law

Bachelor'S Degree, Economics, Business Law

High School Diploma, Mathematics- Informatics