Chip F. Email & Phone Number

Charlotte, North Carolina, Us

Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software and related infrastructureMaintain integrity of the network, server deployment, and security.Experience evaluating products and make recommendations for future Purchasing / projects.Responsible for new server deployment, routine backups, SAN management and maintenance.Experience in network protocols, firewalls, communication network design and adaptive to environment Setup and maintained Virtual Private Networks (VPNs)Supervised, guided and assisted vendors and on-site technicians at remote locations while maintaining standards across multi-state client facilities.Administrated and maintained cloud-hosted exchange for multiple various sized corporations.Tier II & III response to telephone calls, email, client visits, and help desk technical support, utilizing standard operating procedures.Drastically improved security posture by implementing application white-listing, effectively eliminating incidence of malicious software.Regular reports, health checks and vulnerability managementNegotiate and report on Presentations, Proposals and Service Level Agreement (SLA), programs/measurement Implemented and continue to maintain the company's move from on premise Exchange 2007 and Office 2007 environments to Office 365

Charlotte, North Carolina, Us

16 years later, we provide the best-in-class Technological Solutions and IT Services to businesses throughout the Charlotte NC area and across the country. We specialize in consulting, technical solutions, Managed IT Services and web development. We can help you with individual projects, implementing the latest technology, providing recommendations and resources, or managing your day to day technical operations.

Charlotte, North Carolina, Us

Installation, configuration and administration working knowledge of Windows 2008 R2/2003 servers and Exchange 2010/2007/2003 server at single or multi-level domain platforms. Managing a network of Windows Server 2003 & 2008, (4) Terminals with 80+ product managers all over west coast, South America, Europe and Asia. Expertise in installing, upgrading, migrating & troubleshooting of windows 2003/2008 server & professional different hardware including Dell, HP and Apple. Build, maintain and update network and client computer software licensing. Install, upgrade, troubleshoot and support all company print devices, scanners, switches, wireless access points, tape drives and battery backup devices. Create, execute security automation and manual support Management daily schedule. Extensive experience managing, Exchange, Active Directory and Group PolicyAsset Inventory reports for Hardware and SoftwareAbility to problem solve in a dynamic environment, strong technical and problem solving skills all around level 1-3 daily supportSkilled relationship builder, mentor, and team player. Communicates effectively with diverse audiences and all levels of end-users. Consistently deploy IT projects on-time and on-budgetFast learner, energetic, positive, work well under pressure and self-motivated. Innovative thinker, demonstrating practical yet imaginative approaches to service delivery, workflow management and process improvement.

Network Administrator for US Team Assist Romanian Network Administrator Install, configure and maintain serversEvaluate and recommend purchases of computers, networks, peripheral equipment Designed Salesforce.com high level cases process work flowLead Tech for Salesforce.com costumer support Supervise support staff, providing technical lead and supervise systemsTroubleshooting for clients in New York, Maryland, Houston, Charlotte and Romania. Relocated 18 servers from Greensboro to Charlotte NC with only 6 hours offlineTier I and II Technical Support

Informational Technology

Information Technology, Information Technology