Ciro Bacilla Email & Phone Number

Blumenau, Santa Catarina, Brazil (Remote)

Engaged by Ewave as a Project Manager, I contributed my expertise to Senior Sistemas, a distinguished software development firm boasting a workforce exceeding 2,000 and a global footprint.I effectively monitored and managed project performance, ensuring the seamless alignment of project deliveries with the parameters outlined in the scope, schedule, cost, and quality defined within the project plan. My responsibilities encompassed the meticulous development and upkeep of comprehensive project documentation, categorized as organizational process assets. Regularly, I crafted and delivered insightful reports to executive management, and capably oversaw nationwide projects involving teams dispersed across geographical locations. My role also entailed dissecting project documentation and executing corresponding actions within the relevant functional domains.Moreover, I took charge of estimating project deliverables, resource allocation, costs, and acquisitions. I adeptly provided guidance to both employees and service providers directly engaged in project-related endeavors, fostering strategic planning and ensuring vigilant monitoring of actions, programs, and projects. My oversight extended to vigilant monitoring and control of project performance.Key projects that underscore my proficiency include the successful implementation of a customer service platform, seamlessly integrated with the organization's ERP and BI systems (Zendesk/Sunshine) across headquarters and various business units. Notable achievements also encompass Information Security enhancements, ISO 27001 implementation, ensuring full alignment with LGPD requirements throughout the organization, network infrastructure optimization, Wi-Fi environment restructuring for all Brazilian group units, system migration to the cloud, establishment of robust BI capabilities, SOC 1 implementation, and the expansion of Cyber IA and Cyber Security monitoring through the Cyber SOC Monitoring initiative.

Curitiba Area, Brazil

I conceptualized, formulated, and executed a Project Management Methodology tailored to match the organization's project profile and maturity level. My role encompassed comprehensive project planning, entailing the identification of needs, opportunities, and the proposal of strategic actions, programs, and projects. Overseeing the execution of activities stipulated in the plan, I generated and presented regular management reports, meticulously supervised project performance, and ensured that project deliverables adhered to the predefined scope, schedule, cost, and quality as outlined in the project blueprint. Additionally, I took charge of the development and maintenance of project documentation. Concurrently, I led the selection process for the BI/Analytics platform.Within the realm of process optimization, I conducted an extensive macro mapping of the research domain, proceeding to devise meticulous mapping, modeling, and enhancement of procedural workflows. This encompassed the creation of process maps and the refinement of detailed procedure descriptions.Noteworthy accomplishments encompass the successful establishment of a corporate PMO, implementation of a BI/Analytics platform at INPESPAR – Instituto de Pesquisas do Paraná – and SecoviMed – Serviço Social e de suporte assistencial, leveraging historical data and real-time inputs. I orchestrated meticulous mapping, modeling, and optimization of processes at INPESPAR, CMA (Câmara de Arbitragem), and Unihab – Universidade Livre da Habitação. Additionally, I played a pivotal role in the development of an encompassing e-Commerce system, designed to cater to the entire SECOVI-PR network. My strategic involvement extended to devising, executing, and overseeing SEO strategy KPIs for nationwide property platforms.

Curitiba Area, Brazil

Successfully established and executed the implementation of a Project Management Office (PMO), ensuring alignment with the organization's culture and maturity level.Conducted comprehensive mapping and intricate modeling of critical business processes within the organization's core domain, incorporating detailed procedural insights.Employed astute analysis to identify and select an optimal project management tool, harmonizing its functionality with the company's specific needs.Orchestrated the comprehensive planning and adept management of radar implementation projects, ensuring seamless execution and delivery.Drove the development and skill enhancement of functional managers through targeted training initiatives in project management and Enterprise Project Management (EPM) methodologies.Actively contributed to a thorough platform study and played a pivotal role in the meticulous selection and onboarding of a company for platform support and training services.Engaged in the dynamic evolution of functional managers by participating in their comprehensive development and training programs in project management and EPM methodologies.

Curitiba Area, Brazil

Professor of the courses "Implementation of Project Management Office (PMO)" and "Management of Acquisitions, Contracts, and Proposals".

Curitiba, Paraná, Brazil

Managed oversight of the Projects and Processes Office (PPO) across three organizations in Paraná. Skillfully directed project execution and successfully orchestrated key initiatives focused on the implementation of BI software platforms and the meticulous mapping and modeling of organizational processes. These endeavors spanned critical domains such as Strategic Planning, Information Management, Information Systems, and IT, demonstrating adept management across multifaceted areas of responsibility.

Curitiba, Paraná

Professionally managed the following areas:Spearheaded the integration of new technologies into Education by prospecting, developing, and validating pioneering tools and technologies, enhancing services for end-users, optimizing employee productivity, boosting ROI, and streamlining IT expenditures.Orchestrated corporate software licensing endeavors, encompassing both educational and administrative domains.Led initiatives within the Moodle Learning Management System (LMS), partnering with academic departments at Bom Jesus Schools and FAE University Center to drive project development.Played an instrumental role in academic collaborations with industry giants like Microsoft (Live@edu and MSDNAA), Adobe, IBM, Autodesk, Dassault, among others. This encompassed the orchestration of extensive training programs, engaging lectures, enlightening seminars, and informative workshops tailored for both students and staff.Spearheaded dynamic digital marketing endeavors, meticulously devising, executing, and monitoring sponsored link campaigns. Established robust geolocation references via tools such as Google Maps, while providing essential support and guidance to stakeholders within the Marketing/Web domain.

Campo Largo, Paraná, Brazil

Instructor of Computer Literacy and Pedagogical Robotics, actively engaged in fostering student development and delivering presentations at seminars and conferences. Subsequently assumed responsibility for the IT department of the Unit.

Curitiba, Paraná, Brazil

Oversaw the comprehensive restructuring and maintenance of websites for Bom Jesus Schools (www.bomjesus.br), FAE Centro Universitário (fae.edu) and USF - São Francisco University (www.usf.edu.br). Successfully implemented a suite of services and functionalities aimed at enhancing the experience for students, faculty, and the wider community.

Curitiba Area, Brazil

Teaching roles: Professor for courses in Marketing, Advertising and Public Relations, Bachelor's in Information Systems, Internet Systems Technology, and International Business.Engagement in Academic Committees: Elected member of the academic committees for Communication Sciences courses: Advertising and Public Relations, Marketing Technology, and Internet Systems Technology.

Curitiba, Paraná, Brazil

Oversaw the comprehensive restructuring and maintenance of websites for FAE Centro Universitário (fae.edu). Successfully implemented a suite of services and functionalities aimed at enhancing the experience for students, faculty, and the wider community.

Curitiba Area, Brazil

Provided consulting, advisory, and auditing services in management and IT to a wide range of companies spanning diverse industry sectors.