As a Claim Analyst, I directly deal and coordinate a variety of activities in the provision of unemployment insurance services to claimants, employers, interested parties, and the public. The work requires knowledge of the policies, procedures, and regulations related to unemployment insurance, and supervisory techniques, personnel policies, and procedures. I investigate these forms and analyst through trained methods and procedures to exercises considerable independent judgment to select appropriate courses of action.

Responsible for effective management demonstrating clear communication, and promoting collaboration and a positive, professional work environment. In addition, I manage inventory, set up event merchandise and promote our sales through location and presentation at each event.