Frank Luna Email & Phone Number

Louisville Metropolitan Area

Company was acquired by Fortna

Mt. Washington, Kentucky

Daily work included Configure and manage Dell Networking switches & FortiGate firewalls switch adds, moves and changes, new equipment installs of all types pertaining to Switch environment from installing new VLAN's to IP address assignments. Design network Architectures for future growth of the business to include acquisitions and new location installs. Troubleshoot Vlan and Routing issued within the local and remote networks. Travel onsite to help turnup and install equipment at remote locations. Work within the warehouse environment to troubleshoot layer 2 and layer 3 issues. Work on Ubiquiti wireless issues pertaining to connectivity and Vlan issues that are reported.

Ge Appliances

Daily work included Configure and manage Cisco routers, switches & firewalls router and switch adds, moves and changes, new equipment installs of all types pertaining to Route/Switch environment from installing new VLAN's to IP address assignments.

Kindred Healthcare

Cisco/Viptela SDWAN implementation and Migration Project for Kindred Healthcare to migrate over 750 locations. Working with Kindred Healthcare for the setup and configuration of Cisco/Viptela SD-WAN devices. Work with AT&T engineers to setup and configure Adtran equipment for AT&T MPLS and Metro-E circuit upgrades as part of the project.

Bapstist Healthcare

Provide network support to the Baptist Healthcare network around the Kentucky area with other members of the team.

Louisville, Kentucky Area

Worked on a short term project for moving a Healthcare businesses network and server equipment to a co-location facility in the louisville area. Moved over 200+ networked servers into a new Data Center CO-LO and ensures there were no issues once the equipment was brought back up.

Louisville, Kentucky Area

• Short Term contract project work included, Configuring and installing windows 2008 R2 Enterprise on over 150+ HP servers to be deployed as part of a Windows 2003 to Windows 2008 conversion for Kindred Healthcare hospitals and offices around the United States.• Install and configure Zebra Bar Code Printers to Kindred Healthcare specifications.• Setup DNS on Hospital based servers to be Primary DNS for the sites.• Migrate Windows 2003 servers to new Windows 2008R2 servers with minimal impact to users (after hours).• Robocopy user and migration files to the new server and verify files were transferred.• Install and configure site specific applications on the new server for users based on location and site.

Louisville, Kentucky Area

Working onsite with GE Home and Business Solutions in multiple roles as needed for my skill set and progression.

Louisville, Kentucky Area

• Daily work included router and switch adds, moves and changes, new equipment installs of all types pertaining to Route/Switch environment from installing new VLAN's to IP address assignments.• Primary for the Level 2 escalation tickets and support calls concerning Network Administration and Support.• Primary Support for Level 2 On-call escalation Support • Installed and added configurations for 5505 and 5510 ASA installed within the AP4 and AP1 Campus Datacenters• Have working knowledge of Nexus 7000 series Cisco Switches• Primary Network support person for Operations Change Control meetings within GE Home and Business.• On call support for all Network Operations for GE Home and Business Global, including Level 2 support issues and outages.• Used Netscout and Netbrain tools to document and troubleshoot the GE H&BS Environment.• Supported and Monitored MPLS connections for 50+ remote sites• On call support for all Network Operations for GE Home and Business Global.• Consulted and implemented fiber and copper wiring within AP4 Datacenter environment for GE Home and Business Global Headquarters.• Consulted, implemented and documented the cabling layout for the Cisco Telephony POC in AP4 North and South Owner rooms within the AP4 Global Datacenter.• Organized and consolidated the AP4 502 storage room and kept a running inventory on the equipment within.• Supported major team projects such as the AP3 consolidation and clean up, AP4 DMZ install and cabling, AP4 OTV install and cabling.• Consulted and implemented fiber and copper wiring within AP4 Datacenter environment for GE Home and Business Global Headquarters.• Consulted and implemented in the AP3 Datacenter consolidation and clean up for GE Home and Business.

Louisville, Kentucky Area

• Lead the Antivirus Initiative on all Windows Server Platforms for the GE Home and Business Global Headquarters.• Consulted, implemented and headed the creation of the new Trend Micro Antivirus 10.5 / 10.6 environment for GE Home and Business Global Headquarters.• Supported major Server projects such as Cisco UCS Chassis install and implementation.• On call support for all Server Support Operations for GE Home and Business Global.

Louisville, Kentucky Area

• Primary Audio & Video Engineer for GE Home and Business Solutions Global.• Primary Telecom support for the GE Home and Business Solutions Global Leadership Meetings.• Project managed numerous PBX installs from the ground up.• Participated in and lead numerous GE Home and Business Solutions Global location moves in support of Telecomm. • Researched, designed, implemented and provided support of Avaya VPN Phones system for remote users.• Continued to support and administer Microsoft Windows 2008 Servers in the network environment as Avaya Message Store for Unity Server.• Project Managed and Implemented VoIP Wireless Avaya solutions at GE Appliance Park and other GE Lighting locations.• Participant of the GE Home and Business Solutions On-Call team for emergency support for Telecomm emergencies globally.

Louisville, Kentucky Area

• Lead the server build team during the majority of the NT 4.0• Elimination project at GE Consumer and Industrial Global Headquarters.• Consulted and implemented the creation of new GE Consumer and Industrial Server Core Load Software for the Windows 2000, Windows 2003 Server installs.• Participated on the GE Consumer and Industrial Global Patching (Team for Windows 2000 and Windows 2003 Microsoft patching and upgrades). • Took part in the Global DNS Systems group to update DNS settings Globally for GE Consumer and Industrial.• Installed numerous DL380 G3/G4 servers for GE’s production environment. • Installed numerous DL580 G3 servers for GE’s production environment utilizing redundant configuration as per GE Consumer and Industrial.• Participated on the GE Consumer and Industrial On-Call team for emergency support to Intel Network Server emergencies globally.

Louisville, Kentucky Area

• Consulted in and helped implement a bank department split for Rivercity Bank, as they grew to need separate networks systems.• Consulted and continued to support the WAN/LAN rebuild for growing Kentucky Manufacturing adding remote locations and users.• Worked with DEOM HealthCare to install 4000 series switch and 3500 series concentrator for VPN solution for their 150 users with growth.• Consulted in all levels of network implementation, from initial design to the proposal process to the final setup of WAN/LAN implementation.• Consulted and implemented the WAN/LAN rebuild for growing Kentucky Manufacturing.• Continued to grow and support Fort Knox National Company network to over 700 users. • Consulted and implemented entire network for Louisville Metro Police Department in preparation for merger.• Consulted and proposed solutions for connecting up to 50 location in a WAN environment. • Have configured and installed PIX firewall solutions for numerous companies which include Rivercity Banks, Apollo America, and Caldwell Tanks.• Have Troubleshooting experience with Frame-relay and T-1 Circuits from Bellsouth, Sprint, Verizon and Globalcrossing.• Have extensive knowledge of Frame-relay and T-1 Circuits. • Have installed and setup security and VPN solutions on Cisco PIX 501, Pix 515, Pix 535 and 3500 series VPN Concentrator systems.• Have installed, setup and configured switching solutions on Cisco 1548 series, Cisco 1900 series, Cisco 2900 XL series, Cisco 2940 L3 series, Cisco 3500XL series to include EMI, Cisco 4000 series to include RSM, Cisco 5500 series, and Cisco 6500 series CAT and OS Switches.

Louisville, Kentucky Area

Performed standard support for Windows Servers and Networks as needed. While here I completed my MCSE Certification for Windows Server

Louisville, Kentucky Area

Performed Windows Server support and Deskside support for the corporation and remote site. Traveled to numerous locations to help setup networks and storage server and file servers.

11BC2 Infantry, Honorable Discharge, Service in Southwest Asia (Desert Storm & Desert Shield 01/02/1991 - 05/08/1991), Primary Leadership Development Course, Basic Non-commissioned Officer Course, Instructor Course. FT Benning Ga.

Associate'S Degree, Computer Technology/Computer Systems Technology, 3.8

Associates Degree in Computer Information Technology with a Cisco focus

Microsoft Certified System Engineer + Internet, Computer Science, 4.0

Microsoft Certified System Engineer + Internet Course

Diploma, General Studies