Jason Cisneros

Jason Cisneros Email and Phone Number

Salesforce Analyst @ Dallas College
Texas, United States
Jason Cisneros's Location
Dallas-Fort Worth Metroplex, United States
Jason Cisneros's Contact Details

Jason Cisneros work email

Jason Cisneros personal email

About Jason Cisneros

As an EAS DCX Developer at Cognizant, I lead quality assurance tests for cloud-based non-IVR and IVR systems that enhance customer experience and satisfaction. I have over two years of experience in this role, where I have developed and demoed functional and reliable systems to internal and external stakeholders, using my skills in knowledge acquisition, defining requirements, and customer relationship management (CRM). I am also a proud member of the US Air Force Reserve, where I have served as an Aircraft Maintenance Technician for over 12 years. I have attained a Craftsmen level certification in Aircraft Armament Systems, and I perform duties as a Weapons Load Crew Team Chief. I have received leadership training from the Airman Leadership School, and I have participated in multiple exercises and deployments, where I have been recognized for my superior performance and dedication. I am passionate about applying my technical and interpersonal skills to deliver high-quality solutions and services that meet the needs and expectations of my clients and colleagues.

Jason Cisneros's Current Company Details
Dallas College

Dallas College

View
Salesforce Analyst
Texas, United States
Employees:
19
Jason Cisneros Work Experience Details
  • Dallas College
    Salesforce Analyst
    Dallas College
    Texas, United States
  • Dallas College
    Salesforce Analyst
    Dallas College May 2024 - Present
    Dallas, Texas, United States
    Collaborated with cross-functional teams to develop custom flows, validation rules, and forms using FormAssembly.Implemented Salesforce solutions to support Economic Impact Strategy and Relations Team at Dallas College.
  • Us Air Force Reserve
    Aircraft Maintenance
    Us Air Force Reserve May 2011 - Present
    Inspected aircraft armament systems as well as perform reliability checks and troubleshooting based on performance analytical data on the 18 multi-million-dollar 4th generation fighter aircraft F-16 platform.Maintain and exhibit proficiency in over 240 job related core tasks.Supervised 6 members on the weapons loading operations of munitions to support missions and tactical training in multiple deployed environments to successfully execute thousands of missions. Ensured data integrity on historical aircraft maintenance records and documented repairs through data entry on internally used government databases.
  • Cognizant
    Eas Dcx Developer
    Cognizant Jan 2022 - Mar 2024
    Dallas-Fort Worth Metroplex
    Contact Center Developer. Provided experience with AWS, Amazon Connect, Cyara, JavaScript, and Programming.Built, executed, delivered, and implemented over 1000 test cases on newly developed systems for a Multi-Billion Dollar International Client in the Banking Industry.Remotely configure database tables and entries for testing and application execution.Work directly with clients on user acceptance testing, troubleshooting, and resolving concerns that may arise across 2 projects on 12 key features.Research technical documentation and data to act as a bridge from developers to clients.
  • At&T
    Virtual Sales Expert
    At&T Mar 2021 - Jan 2022
    Richardson, Texas, United States
    Develop keen sales acumen by identifying client needs and recommending personalized technical solutions to fit business specifications.Exceeded performance goals by up to 167% by emphasizing features and benefits of new products to drive sales.Team Lead for a team of over 20 representatives on several key initiatives such as the Protect Advantage program, FirstNet program, and promotions program to potential clients.
  • At&T
    Retail Sales Consultant
    At&T Dec 2016 - Mar 2021
  • Altex Computers & Electronics, Ltd.
    Technical Sales Representative
    Altex Computers & Electronics, Ltd. Sep 2013 - Nov 2015

Jason Cisneros Skills

Leadership Solution Selling Team Building Retail Account Management Sales Cold Calling Microsoft Powerpoint Sales Operations Troubleshooting Telecommunications Direct Sales Microsoft Office Microsoft Word Sales Effectiveness Microsoft Excel Interpersonal Communication Customer Service Teamwork Problem Solving

Jason Cisneros Education Details

Frequently Asked Questions about Jason Cisneros

What company does Jason Cisneros work for?

Jason Cisneros works for Dallas College

What is Jason Cisneros's role at the current company?

Jason Cisneros's current role is Salesforce Analyst.

What is Jason Cisneros's email address?

Jason Cisneros's email address is ja****@****att.com

What schools did Jason Cisneros attend?

Jason Cisneros attended The University Of Texas At Arlington, Dallas College.

What skills is Jason Cisneros known for?

Jason Cisneros has skills like Leadership, Solution Selling, Team Building, Retail, Account Management, Sales, Cold Calling, Microsoft Powerpoint, Sales Operations, Troubleshooting, Telecommunications, Direct Sales.

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