Delivery Excellence Head
CurrentHead of the Delivery Excellence Group for Chile Delivery Center. This area has sub-groups responsibles to deploy and ensure compliance - within organization and projects - on the following: - Delivery & Quality Assurance- Audit & Compliance- Process Improvement- Information Security Management- Operational and Risk Management - Knowledge Management groups.Responsible to manage, coordinate and drive certifications and appraisals for Chile office on:- 2010, Mar: ISO 9001, 20000 and 27001 certification- 2010, Oct: CMMI L5 for SCV and DEV models appraisal- 2011, Mar: re-certification on ISO 9001, 20000 and 27001standards- 2012, Jul: Certification on ISO 14001:2004 and OHSAS 18001- 2013, Mar: survellaince audit on ISO 9001:2008, 20000:2011 and 27001:2005 standards