Cissi He Email and Phone Number

1. Behaves and acts in an exemplary fashion, embodying the brand mindset2. Ensures that the following elements are applied long-term throughout the hotel--the brand’s quality standards and behaviors/attitudes--the sustainable development Program-Planet 21

1. Work with sales and revenue to decide hotel new room rice and promotion plan. 2. Update hotel information and promotional activities; keep good work relationship with Third Party Company. And visit them regularly, like once every quarter. 3. Do market survey, hunting new sales points to get revenue increased.

1. Assist responsible for the company's daily administration, secretarial affairs and arrange meetings, reception, travel schedule, etc. 2. Responsible for the company's data files management, office supplies management, backstage support services. 3. The company administration management regulations of implementation and supervision.4. Finish other daily work assigned by GM.

1. Responsible for planning, directing, controlling co-coordinating and participating in the activities of Telephone Exchange personnel: ensuring the efficient and profitable handling of all telephone communication: ensuring the proper repair, maintenance and use of Telephone Exchange equipment and facilities. Handling some complains properly. Conduct the "Telephone Courtesy" training during orientation 2. Do the In-Room Check-in/Check-out for our VIP guest; Enroll PCR; Upsell hotel rooms, meeting rooms and restaurants. Handle guest's complains; Collect In-house guest comments and make courtesy call to our regular guest on time; regarding some special requires doing effectual feedback.3. The fax, print, photocopying, Internet, translation, encapsulation, scanning, binding, Chinese/English typing, equipment and Office rent (including: multi-function conference call, laptop, black and white/color printers, facsimile machine, projectors and screen, DVD player, two Ballroom and four Offices), service tea and coffee.4. Check business center of the equipment and instant order, ensure the daily work of normal use and operation go smoothly. Whilst on duty is responsible for business center of the hotel product related training (hotel knowledge, a guest always ask questions < FAQ >, business center standard operating procedures (SOP >. Arrange roster.