Claudia Suarez, Ma Email & Phone Number

Burlington, Ontario, Canada

Office of the Hon. Karina Gould, MPBurlington

Burlington, Ontario, Canada

Office of the Hon. Karina Gould, MPBurlington

Hamilton, Ontario, Canada

Oakville

• Serviced youth and community settlement programs, providing information and referralto community services to clients at HMC’s main office in Oakville, as well as throughitinerant locations in Burlington
• Provided interpretation and translation services in Spanish for newcomer clients
• Supported HMC programs through projects including developing presentations andattending outreach activities

Mississauga

• Provided front-line customer service to new and returning clients
• Conducted in-depth intake interviews and comprehensive needs assessments to identifyclients’ needs and issues related to their settlement and adaptation process
• Worked closely with newcomers to prepare an action plan appropriate to their settlementneeds outlining client goals and documenting outcomes
• Provided information, orientation, referral (internally and to appropriateprograms/services within the community) and non-therapeutic counselling regardingservices such as health care, housing, employment, training and.
• Acted as a liaison between clients, government departments, and cultural and communitygroups
• Assisted clients in understanding and integrating into Canadian society, practices andprocedures, advised on way of life, institutions, laws, rights, responsibilities, and civicparticipation individually and through.

Toronto, Canada Area

• Developed highly empathetic client relationships with stakeholders, including seasonal agricultural workers, employers, government and other institutions related to the program and earned a reputation for exceeding.
• Performed a labour relations and conflict mediation role between seasonal agricultural workers and Canadian employers as well as Mexican and Canadian government organizations
• Effectively liaised and provided Seasonal Agricultural Workers with information and assistance about SIN, WSIB, CPP, OHIP, Employment Insurance, Income Tax and important aspects of their employment contract
• Gave presentations about the program to student volunteers at Frontier College
• Organized emergency travel and related services for Mexican workers in times of need

Mexico City Area, Mexico

• Development and implementation of communications and public relations strategies for Nickelodeon Latin America (Mexico).
• Co-ordination of media logistics at special events, screenings of new programs, and press conferences for MTV, Vh1, and Nickelodeon.
• Organization of logistics for press at the MTV Awards Latin America 2007, 2008, and 2009 (Los Premios MTV Latinoamerica).
• Production of internal and external communication materials such as press releases, media alerts, and fact sheets.
• Responsible for preparing communication materials for executives for conducting media interviews
• Provide onsite event support like tradeshows and executive interviews.

Mexico City Area, Mexico

• Assisted with the organization of media and public relations for special events
• Created data bases
• Monitored daily press related to MTV, Vh1, and Nickelodeon
• Answered, screened and managed incoming phone calls
• General clerical duties including photocopying, faxing and mailing
• Organized meeting logistics including scheduling, material preparation and distribution, catering and minute taking

Master Of Arts - Ma, Immigration And Settlement Studies

Certificate, Human Resources Management

Undergraduate Degree In Communications, Communication And Media Studies

Diploma In Art History