Citlalli Rios, Cspo® work email
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Citlalli Rios, Cspo® personal email
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Citlalli Rios, Cspo® phone numbers
🌟 Proactive Professional Passionate About Innovation, Women Empowerment, and DEI.As a seasoned professional with over 14 years of experience, I thrive in fast-paced and dynamic environments. My passion lies in leveraging technology to drive growth, enhance customer experiences, and foster diversity and inclusion. Here's what sets me apart:1. Innovative Mindset: I'm driven by curiosity and a hunger for innovation. Whether it's streamlining processes or exploring cutting-edge tools, I'm always seeking ways to elevate business outcomes.2. Community Engagement: Beyond the boardroom, I'm committed to giving back. As a volunteer with organizations like Hispanotech.ca and Enlace Community Link, I'm passionate about creating a lasting, positive impact.3. Innovation in Canada: Currently, I'm spearheading the development of a platform that fosters innovation exchange within Ontario, Canada. It's an exciting endeavor that aligns with my vision for a better-connected business landscape.4. CRM Expertise: Having managed CRM implementations on a global scale, I understand the power of data-driven decision-making. I've successfully optimized sales processes, improved reporting accuracy, and enhanced forecasting capabilities.5. Sales & Marketing Synergy with Functional Areas: Bridging the gap between sales and marketing, I've orchestrated seamless collaboration with the operational teams. I've contributed to revenue growth and customer satisfaction, from KPI monitoring to targeted campaigns.Let's connect! I'm open to collaborative opportunities and eager to contribute my expertise to meaningful projects. 🚀Specialties: Digital Marketing, CRM, Research, Market Intelligence, Business Strategy, Design Thinking, No-code tools, SalesForce, Microsoft Dynamics, Data Analysis, Innovation, Eloqua, Sales Targets/KPIs, Oracle CRM, Business Intelligence, Publisher, ConstantContact, SAP Business Objects, SharePoint, SugarCRM, QlikView, Tableau, Excel, Spanish, French, Social Media, Trello, Slack, CATS, Joomla, Miro, Personify (WildApricot), Mentornity
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PresidentHispanotech.CaToronto, On, Ca
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Vice PresidentHispanotech.Ca May 2022 - PresentToronto, Ontario, CaWe aim to successfully promote and help advance the career of Latin American professionals, based on market demands and the latest trends in the Canadian technology sector.
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Innovation StrategistBusiness As Unusual Apr 2020 - PresentMexico City, MxA human-centered innovation consulting, digital transformation, and startups development agency, specialized in creating real value for people, while doing business in an ethical, sustainable and profitable way.https://unusual.business/ -
Board Member, PhilanthropyExatec Gta Jun 2018 - Present -
Program Lead - Collaborative Innovation | OcipEcampusontario Apr 2022 - May 2024Toronto, Ontario, CaeCampusOntario is a not-for-profit centre of excellence and global leader in the evolution of teaching and learning through technology.The Ontario Collaborative Innovation Platform (OCIP) helps Ontario companies address business challenges with a comprehensive, coordinated process to support research & development and workforce training. We support digital transformation and encourage innovation, collaboration and education partnerships to connect Ontario’s campuses to the future of learning and innovation. https://ocip.ecampusontario.ca/ -
Project Business AnalystTechmien Corp. Nov 2021 - Mar 2022B2B Consulting on technology adoption/digital transformation projects.Information gaps assessment, project timelines definition.Data collection, clean up, analysis and visualization for projects specialized in the research and development ecosystem. -
No-Code & Marketing Fundamentals Program FacilitatorOur Wave Hub Jan 2022 - Feb 2022Toronto, Ontario, CaOur Wave Hub (OWH) is a Canadian ed-tech organization and strategic advisory practice. Established in 2018, OWH was born out of a vision to reimagine education to enable people and organizations to navigate our rapidly changing workforce.Our Wave training works to bridge the skills gap between a displaced and emerging workforce, and the in-demand skills employers are looking to hire for.We build modular, people-centric and hands-on learning experiences that sit at the intersections of technical skills, analytical skills and soft skills. Our Wave’s methodology is largely based on drawing from current industry activities and expertise to develop iterative training that embraces a learning-by-doing mindset. -
Consular ServicesConsulate General Of Mexico In Toronto, Ca Mar 2020 - Oct 2021Toronto, Ontario, CaIn charge of Consular Services for Mexican nationals -
Sales Business AnalystCineplex Media Oct 2019 - Jan 2020Toronto, Ontario, CaDeveloped a centralized Excel database with available media time slots information for Account Coordinators and Sales Managers to approach customers for year end.Prepared forecasting reports on estimated audience for specific media campaigns nationally.Cleared the reporting backlog for the media division alongside the Production department.Cleaned up the films database for consistent and reliable information for other reports and departments. -
Women In LeadershipParkdale Centre For Innovation Sep 2019 - Dec 2019Toronto, On, Ca -
Regional Officer - Latin AmericaRefine Management Nov 2018 - Sep 2019Toronto, Ontario, CaIn charge of recruitment, specializing in IT, Marketing & Creative talent according to Employment Standards Act, Ontario Human Rights Code, and the Occupational Health and Safety Act.Effectively managed the ATS platform and reporting capabilities to optimize its placement ratio.Promoting the Employee Engagement Platform of our partner firm.Actively networked to sell the company’s Marketing Services, including Brand Strategy, Creative, & Global Media Buying/Planning.Office Manager, responsible for the office administrative tasks, reorder supplies, customers/guest accommodation.Executive Assistant to the CEO.Refine is a global consulting firm that focuses on the two key areas of any organization – your people and your brand. Their areas of expertise include:· Recruitment, specializing in Marketing & Creative· Employee Engagement Platform· Executive Training and One-to-One Coaching· Programmatic Advertising, with a focus on Recruitment· Marketing Services, including Brand Strategy, Media Buying, Planning -
Economic And Community AffairsConsulate General Of Mexico In Toronto, Ca Mar 2018 - Nov 2018Toronto, Ontario, CaGeneral support to Mexican community in Ontario and Manitoba regarding Finance literacy, Health awareness, Cultural eventsPromoting economic, commercial and tourist activities of MexicoPromoting Mexican companies involvement in business forums, seminars, fairs and exhibitions and other eventsCollaborate in trade missions from Mexico to Ontario and Manitoba provincesLiaise with provincial and federal authorities, economic development associations, chambers of commercePromote Mexican businesses and artists within the circumscriptionCoordinate the Consulate's Social Media different accounts for the coverage of events organized by the Consulate, or attended officiallyInform Canadian SMEs on regulations to enter Mexican marketsProvide updates to the External Relations Ministry in Mexico regarding the Consulate activities as well as local news involving MexicoReport on main economic issues affecting Mexico and Ontario/Manitoba relationship
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Regional Sales AdministratorDb Schenker May 2016 - Sep 2017OoProject Manager for the migration/rollout from Oracle On Demand to Oracle Sales CloudOracle Sales Cloud support & troubleshooting for system users across Americas. Go to person, subject matter expert for in depth understanding of the CRM capabilities.Responsible for user adoption of the CRM tool and deploying new releases in the Americas region.Onboarding of new Sales Team members.Nationwide measuring, monitoring and reporting of sales executives’ performance on all commercial aspects (internal and external sources, i.e. D&B, Hoovers).Sales Controller for sales team results vs forecast and overall Country/Region budget.Supporting Region Americas Sales Directors with day on day requests through Country Data Stewards.Revamping Sales Processes. (Identify and document key sales process, interaction with other areas, final results delivered to customers)Churn analytics and other performance related intelligence reporting.Sales budget allocation, B2B sales forecasting.Region Americas representative Team member at the Global SalesCloud Central Development Team to develop guidelines and policies to be applied globally.Data steward/SME for all CRM functions. Constant training and support provided, especially with new system releases. Identify and reduce impacts of system bugs and redundant processes.Work with Oracle Sales Cloud high level support to provide specific reporting and analytics requirements for Americas users.Ad hoc design and generation of reports on demand for Country Heads, Global Vertical Market Heads, Product Management, Finance Heads, Field Sales, or Inside Sales levels. -
Crm Project ManagerDb Schenker Oct 2015 - Jan 2016OoOracle Sales Cloud support & troubleshooting for system users across Canada. Go to person for in depth understanding of the CRM capabilitiesDefinition, updating and alignment of SalesCloud guidelines and policies with Americas' region countries as part of the implementation process.Took part in the migration to global solution Oracle SalesCloud. (Project scope included Map analysis, impact analysis, process mapping, identify enhancements needed through gap analysis, Data cleansing, User identification and privileges set up, Testing, face to face Training and Launching)SME/Data steward for all CRM functions. Constant training and support, especially with new system releases.Provide a Pipeline enhanced visibility and trustworthiness due to a better filtering of information and sales platforms.Identify and reduce impacts of system bugs and redundant processes.Work with Oracle SalesCloud on high level support to provide specific reporting and analytics requirements for the Americas usersOracle Sales Cloud tWINs subject matter expert and National Coordinator. Supporting Regional Sales Managers with Trainings and day on day support to Americas users.Create and optimize Oracle BI reports and metrics
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Sales AdministratorDb Schenker Feb 2013 - Aug 2015OoNational Sales Team performance monitoringSugarCRM superuser and subject matter expertData Steward and support contact for CRM usersLead the legacy CRM migration into the globally deployed Oracle On Demand CRMDefinition and alignment of CRM guidelines, policies and reportingResponsible for training the National Sales Team on CRM adoption (also, I taught a yearly session for 80+ attendees)Customer Database administration and customer survey platform setupMarketing Campaign managementSales KPIs monthly and quarterly reportingSupport National Sales Team with valuable information and analysis on market, industry, trends, mergers, leads, etc.C-level reporting for Regional Analysis on Sales performance, gap analysis, pipeline and country revenues vs target/budgetIntegrate presentation files for C-level executive meetings
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Inside Sales CoordinatorUti Worldwide Inc. Feb 2012 - Feb 2013Hedehusene, Denmark, DkSupporting National Sales Team in achieving Sales goals through valuable market information, trends analysis, leads and news.Specific office support to Mexico Sales Director and Mexico City Sales ManagerAuditing support on data quality and key performance indicators in preparation for the Monthly Sales Scorecard nationwideGetting information sources for the analysis, and conversion into sales leads to a national level -
Sales & Marketing CoordinatorKuehne + Nagel Sep 2007 - Jul 2011Schindellegi, Schwyz, ChIn charge of Sales & Marketing processes, Corporate Image, Public Relations at national levelSales budget allocation, new product launch strategySales forecasting and KPI monitoringGetting information sources for the analysis, creation of a Commercial Intelligence Center creating sales leads to a national levelImplementing sales campaigns targeting different regions and products of the companyCreation and issuing of Success Cases about important achievements for Mexican Customers.INTRANET responsible and super user.Top Customer Events organization, CEO and members of the Board present.Customer Relationship Management Software superuser and auditorNational Sales Team yearly event coordination for 3 years.Support to Purchase department in corporate image usage and correctness, as well as purchasing print material and supervising the production of any item our logo might be involved in.Look up for providers for promotional items and other materials we might be using along the year.Sole contact point for all customers to a national level. I send Official information, new products offers, promotions and event invites. I also address most of the complaints and new leads that get to our general information e-mail.Creation and launching of Customer surveys and maintaining customer databases updated.Planning and execution of the Marketing budget. -
Sales AssistantKuehne + Nagel Nov 2005 - Sep 2007Schindellegi, Schwyz, ChSupporting on documenting of processes during the Sales Reengineering NationwideConsignee Sales Trip organizing for Sales Executives from our trade partners during their stays in Mexico.VP Sales & Marketing support on the administrative functions and activities as well for planning of trips and executive events.Events organization for all areas of the company, internal and external.
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Inside SalesKuehne + Nagel Nov 2005 - Jan 2007Schindellegi, Schwyz, ChQuotations for C-E categories Customers.Support Sales Staff with Quotations and CRM updates.Communication with Operational staff for transitioning and implementation of new accounts and rates updates.
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Volunteer / Emergency Medical TechnicianUrgemed 2005 - 2007Got a Certification as Emergency Medical Technician (EMT) from this Non-Profit Organization.I provided support to the volunteers' team in cleaning up the ambulance, organize trainings and helping during courses.
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International Commerce TraineeDesc Jan 2004 - Dec 2004Ciudad De México, Cuajimalpa, MxInformation analysis and registry of the Auto parts Industry Imports into Mexico in order for the Directors to take Business and strategic decisions.General administration activities.Origin Certificates revision and analysis. -
English TeacherEscuela De Inglés Washington Jan 2002 - Dec 2002Got a Certified Diploma as English Teacher and imparted English courses to people at different levels and ages.
Citlalli Rios, Cspo® Skills
Citlalli Rios, Cspo® Education Details
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Tecnológico De MonterreyTechnology -
Tecnológico De MonterreyInternational Business/Trade/Commerce
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Preparatoria La Salle Del PedregalPreparatoria
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Colegio Anglomexicano De CoyoacanEducación Secundaria
Frequently Asked Questions about Citlalli Rios, Cspo®
What company does Citlalli Rios, Cspo® work for?
Citlalli Rios, Cspo® works for Hispanotech.ca
What is Citlalli Rios, Cspo®'s role at the current company?
Citlalli Rios, Cspo®'s current role is President.
What is Citlalli Rios, Cspo®'s email address?
Citlalli Rios, Cspo®'s email address is ci****@****ail.com
What is Citlalli Rios, Cspo®'s direct phone number?
Citlalli Rios, Cspo®'s direct phone number is +164786*****
What schools did Citlalli Rios, Cspo® attend?
Citlalli Rios, Cspo® attended Tecnológico De Monterrey, Tecnológico De Monterrey, Preparatoria La Salle Del Pedregal, Colegio Anglomexicano De Coyoacan.
What are some of Citlalli Rios, Cspo®'s interests?
Citlalli Rios, Cspo® has interest in Leadership, Sales Performance, Women Rights, Books, Health, Children, Work Life Balance, Market Research, Education, Environment.
What skills is Citlalli Rios, Cspo® known for?
Citlalli Rios, Cspo® has skills like Logistics, International Logistics, Business Strategy, Transportation, Supply Chain Management, Freight Forwarding, Crm, 3pl, Customer Service, Sales Management, Analysis, Market Research.
Who are Citlalli Rios, Cspo®'s colleagues?
Citlalli Rios, Cspo®'s colleagues are Daniel Faura, Patty Boyoli, Juan Rodriguez Castelblanco, Carolina Arias, Deiry Ali.
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