Citlalli Rios, Cspo® Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Ca

We aim to successfully promote and help advance the career of Latin American professionals, based on market demands and the latest trends in the Canadian technology sector.

Mexico City, Mx

A human-centered innovation consulting, digital transformation, and startups development agency, specialized in creating real value for people, while doing business in an ethical, sustainable and profitable way.https://unusual.business/

Toronto, Ontario, Ca

eCampusOntario is a not-for-profit centre of excellence and global leader in the evolution of teaching and learning through technology.The Ontario Collaborative Innovation Platform (OCIP) helps Ontario companies address business challenges with a comprehensive, coordinated process to support research & development and workforce training. We support digital transformation and encourage innovation, collaboration and education partnerships to connect Ontario’s campuses to the future of learning and innovation. https://ocip.ecampusontario.ca/

B2B Consulting on technology adoption/digital transformation projects.Information gaps assessment, project timelines definition.Data collection, clean up, analysis and visualization for projects specialized in the research and development ecosystem.

Toronto, Ontario, Ca

Our Wave Hub (OWH) is a Canadian ed-tech organization and strategic advisory practice. Established in 2018, OWH was born out of a vision to reimagine education to enable people and organizations to navigate our rapidly changing workforce.Our Wave training works to bridge the skills gap between a displaced and emerging workforce, and the in-demand skills employers are looking to hire for.We build modular, people-centric and hands-on learning experiences that sit at the intersections of technical skills, analytical skills and soft skills. Our Wave’s methodology is largely based on drawing from current industry activities and expertise to develop iterative training that embraces a learning-by-doing mindset.

Toronto, Ontario, Ca

In charge of Consular Services for Mexican nationals

Toronto, Ontario, Ca

Developed a centralized Excel database with available media time slots information for Account Coordinators and Sales Managers to approach customers for year end.Prepared forecasting reports on estimated audience for specific media campaigns nationally.Cleared the reporting backlog for the media division alongside the Production department.Cleaned up the films database for consistent and reliable information for other reports and departments.

Toronto, On, Ca

Toronto, Ontario, Ca

In charge of recruitment, specializing in IT, Marketing & Creative talent according to Employment Standards Act, Ontario Human Rights Code, and the Occupational Health and Safety Act.Effectively managed the ATS platform and reporting capabilities to optimize its placement ratio.Promoting the Employee Engagement Platform of our partner firm.Actively networked to sell the company’s Marketing Services, including Brand Strategy, Creative, & Global Media Buying/Planning.Office Manager, responsible for the office administrative tasks, reorder supplies, customers/guest accommodation.Executive Assistant to the CEO.Refine is a global consulting firm that focuses on the two key areas of any organization – your people and your brand. Their areas of expertise include:· Recruitment, specializing in Marketing & Creative· Employee Engagement Platform· Executive Training and One-to-One Coaching· Programmatic Advertising, with a focus on Recruitment· Marketing Services, including Brand Strategy, Media Buying, Planning

Toronto, Ontario, Ca

General support to Mexican community in Ontario and Manitoba regarding Finance literacy, Health awareness, Cultural eventsPromoting economic, commercial and tourist activities of MexicoPromoting Mexican companies involvement in business forums, seminars, fairs and exhibitions and other eventsCollaborate in trade missions from Mexico to Ontario and Manitoba provincesLiaise with provincial and federal authorities, economic development associations, chambers of commercePromote Mexican businesses and artists within the circumscriptionCoordinate the Consulate's Social Media different accounts for the coverage of events organized by the Consulate, or attended officiallyInform Canadian SMEs on regulations to enter Mexican marketsProvide updates to the External Relations Ministry in Mexico regarding the Consulate activities as well as local news involving MexicoReport on main economic issues affecting Mexico and Ontario/Manitoba relationship

Oo

Project Manager for the migration/rollout from Oracle On Demand to Oracle Sales CloudOracle Sales Cloud support & troubleshooting for system users across Americas. Go to person, subject matter expert for in depth understanding of the CRM capabilities.Responsible for user adoption of the CRM tool and deploying new releases in the Americas region.Onboarding of new Sales Team members.Nationwide measuring, monitoring and reporting of sales executives’ performance on all commercial aspects (internal and external sources, i.e. D&B, Hoovers).Sales Controller for sales team results vs forecast and overall Country/Region budget.Supporting Region Americas Sales Directors with day on day requests through Country Data Stewards.Revamping Sales Processes. (Identify and document key sales process, interaction with other areas, final results delivered to customers)Churn analytics and other performance related intelligence reporting.Sales budget allocation, B2B sales forecasting.Region Americas representative Team member at the Global SalesCloud Central Development Team to develop guidelines and policies to be applied globally.Data steward/SME for all CRM functions. Constant training and support provided, especially with new system releases. Identify and reduce impacts of system bugs and redundant processes.Work with Oracle Sales Cloud high level support to provide specific reporting and analytics requirements for Americas users.Ad hoc design and generation of reports on demand for Country Heads, Global Vertical Market Heads, Product Management, Finance Heads, Field Sales, or Inside Sales levels.

Oo

Oracle Sales Cloud support & troubleshooting for system users across Canada. Go to person for in depth understanding of the CRM capabilitiesDefinition, updating and alignment of SalesCloud guidelines and policies with Americas' region countries as part of the implementation process.Took part in the migration to global solution Oracle SalesCloud. (Project scope included Map analysis, impact analysis, process mapping, identify enhancements needed through gap analysis, Data cleansing, User identification and privileges set up, Testing, face to face Training and Launching)SME/Data steward for all CRM functions. Constant training and support, especially with new system releases.Provide a Pipeline enhanced visibility and trustworthiness due to a better filtering of information and sales platforms.Identify and reduce impacts of system bugs and redundant processes.Work with Oracle SalesCloud on high level support to provide specific reporting and analytics requirements for the Americas usersOracle Sales Cloud tWINs subject matter expert and National Coordinator. Supporting Regional Sales Managers with Trainings and day on day support to Americas users.Create and optimize Oracle BI reports and metrics

Oo

National Sales Team performance monitoringSugarCRM superuser and subject matter expertData Steward and support contact for CRM usersLead the legacy CRM migration into the globally deployed Oracle On Demand CRMDefinition and alignment of CRM guidelines, policies and reportingResponsible for training the National Sales Team on CRM adoption (also, I taught a yearly session for 80+ attendees)Customer Database administration and customer survey platform setupMarketing Campaign managementSales KPIs monthly and quarterly reportingSupport National Sales Team with valuable information and analysis on market, industry, trends, mergers, leads, etc.C-level reporting for Regional Analysis on Sales performance, gap analysis, pipeline and country revenues vs target/budgetIntegrate presentation files for C-level executive meetings

Hedehusene, Denmark, Dk

Supporting National Sales Team in achieving Sales goals through valuable market information, trends analysis, leads and news.Specific office support to Mexico Sales Director and Mexico City Sales ManagerAuditing support on data quality and key performance indicators in preparation for the Monthly Sales Scorecard nationwideGetting information sources for the analysis, and conversion into sales leads to a national level

Schindellegi, Schwyz, Ch

In charge of Sales & Marketing processes, Corporate Image, Public Relations at national levelSales budget allocation, new product launch strategySales forecasting and KPI monitoringGetting information sources for the analysis, creation of a Commercial Intelligence Center creating sales leads to a national levelImplementing sales campaigns targeting different regions and products of the companyCreation and issuing of Success Cases about important achievements for Mexican Customers.INTRANET responsible and super user.Top Customer Events organization, CEO and members of the Board present.Customer Relationship Management Software superuser and auditorNational Sales Team yearly event coordination for 3 years.Support to Purchase department in corporate image usage and correctness, as well as purchasing print material and supervising the production of any item our logo might be involved in.Look up for providers for promotional items and other materials we might be using along the year.Sole contact point for all customers to a national level. I send Official information, new products offers, promotions and event invites. I also address most of the complaints and new leads that get to our general information e-mail.Creation and launching of Customer surveys and maintaining customer databases updated.Planning and execution of the Marketing budget.

Schindellegi, Schwyz, Ch

Supporting on documenting of processes during the Sales Reengineering NationwideConsignee Sales Trip organizing for Sales Executives from our trade partners during their stays in Mexico.VP Sales & Marketing support on the administrative functions and activities as well for planning of trips and executive events.Events organization for all areas of the company, internal and external.

Schindellegi, Schwyz, Ch

Quotations for C-E categories Customers.Support Sales Staff with Quotations and CRM updates.Communication with Operational staff for transitioning and implementation of new accounts and rates updates.

Got a Certification as Emergency Medical Technician (EMT) from this Non-Profit Organization.I provided support to the volunteers' team in cleaning up the ambulance, organize trainings and helping during courses.

Ciudad De México, Cuajimalpa, Mx

Information analysis and registry of the Auto parts Industry Imports into Mexico in order for the Directors to take Business and strategic decisions.General administration activities.Origin Certificates revision and analysis.

Got a Certified Diploma as English Teacher and imparted English courses to people at different levels and ages.

Masters Degree, Mid, Innovation, Technology

Bachelor’S Degree, International Business/Trade/Commerce

High School, Preparatoria

Junior High School, Educación Secundaria