Ciuperca Ciprian Email & Phone Number

Bucharest, Ro

Bucharest, Romania

As Helpdesk Specialist, offering support to our colleagues who require support with their equipment, desktop, telephony and business applications or have service requests that need to be fulfilled.-Level 1 and 2 technical support-Service request fulfillment-Maintaining the service catalogue-Writing knowledge articles and FAQsAs Physical Security Specialist-Maintaining the company security system-Weekly alarm log reports-Newcomer's onboarding support for security related issues-Audit support (ISO27001)

Bucharest, Romania

- Preparing ads and campaigns for new games and updates release- Server debugging and reporting to the Online Department- Debugging and fixing promotional messages bugs using the adequate tools (GL Ads Agency, Capping Tool, Call Tester Tool)- Continuous communication with multiple teams from different departments, providing support in solving problems- Assign and follow-up on tasks using Jira, Confluence- Working with new people and executing peer-mentor activities

Bucharest, Romania

- Game Testing (Functionality, Compatibility, Explorative, Usability) on multiple platforms (iOS, Android, Windows Phone, Facebook)- Finding defects in the game using established and innovative methods- Investigating different applications behaviors after Hits, Update, Memory Usage, Interrupts and device compatibility tests using propper tools (CRM, XCode, GL Ads Agency, Tuna)- Tracing, analyze and discover root causes to issues and report them accurately- Accurately execute the assigned test cases- Organizing the workload assigned by the Test Lead- Offering constant and relevant feedback related to progress, risks, needs that may occur- Deliver reports that summarize testing activity (coverage, test results, etc.)- Training new employees