Ciara Whelan Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Leading a team of BAs working across several digital projects within CWB. As the BA lead I am responsible for:- upholding the BA practice for a team of BAs, ensuring that the correct practices and templates are being used.- manage the teams deliverables, aiming to balance the load across the team- ensuring that BA deliverables and work is documented and communicated clearly using our standardized tools, e.g. JIRA and confluence- conducts regular meetings, including stand-ups, so that the BA team understands their deliverables, blockers are identified and resolved or escalated, and due dates are being tracked to.- working with the assigned BAs and other stakeholders to create BA plans- Requirements management and traceability as well as guidance to the wider teams including technical teams and vendors on the requirements - BRD and NFR documentation as needed- deliver weekly status reports and biweekly program updates- management of change requests and enhancements

Vancouver, Canada Area

Program manager and implementation team lead working on a portfolio of complex omni channel digital banking implementations for Credit Unions across Canada. Leading consulting activities with all levels of client staff to guide them through the design, development, and implementation, ensuring a successful delivery of the new digital products (mobile banking apps, online banking and public websites).

Retail Bank – Implementation Lead and Project ManagerLeadership of an on/offshore design and build team implementing a data hub that will consolidate data from over 30 source systems and allow regulatory reporting vital to the banks’ lending practice. Management and ownership of the implementation plan ensuring a successful release of the new data hub.Retail Bank – Master Data Management and Data Quality LeadLeadership of an on/offshore team for Reference Data, Data Profiling and Reconciliation on a large regulatory transformation project within the financial sector. The project aims to implement a data hub that will consolidate data from over 30 source systems and allow regulatory reporting vital to the banks’ lending practice.

Grand Canal Dock

Retail Bank – Test LeadLeading a SIT Calculations Test team as part of a large enterprise data warehouse and reporting implementation project. Test phase planning, tracking and reporting against difficult timelines. Defect analysis, prioritisation and resolution. Retail Bank – Reference Data AnalystData analyst with the Reference Data team as part of a large enterprise data warehouse and reporting implementation project. Working with the Data Modelers and architects to design the Reference Data database tables. Identification, profiling, standardisation and mapping of Reference Data attributes. Public Service Office – Operations ManagementResponsible for resource and financial management and reporting in order to ensure accurate billing, as well as the development of new automated reporting. Collation and analysis of financial and resourcing data from multiple disparate data sources. Time and expense management for a team of over 60 internal and contracting resources. Liaising with project teams as a key contact for all queries regarding the overall running of the project including data protection, training, and time management and resourcing.

System Test CoordinatorCoordinating testing activities across multiple projects and multi-vendor teams to ensure the successful completion of system and business testing. Reporting on project status throughout the project life cycle, escalating issues/risks, and providing support to test leads and testers as required both within Central Test and across the relevant Business areas. Identifying and implementing process improvements and automation to bring the test team up to ISO standards.

Rathmines, Dublin

Masters, Electronic Engineering

Bachelors, Electronic Engineering With Communications